Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Ottawa, Canada

Excellent hotel in center of town.

Posted May 3, 2016
Stayed three nights in late April. Very pleased with hotel. Close to Markt Platz. One block to tram. Hotel has excellent restaurant, plus there are others in the vicinity. Highly recommend.
Comment from Hotel Management
May 3, 2016 by Hotel Basel Team, Hotel Management
Dear Lorne Thank you so much for your nice rating. We do appreciate that very much. Best regards Your Hotel Basel Team
4 out of 5
by A verified traveler

Posted Mar 7, 2016
The hotel staff was very friendly and helpful. The hotel couldn't be at a better location. Minutes away from everything.
Comment from Hotel Management
Mar 8, 2016 by Hotel Basel Team, Hotel Management
Thank you for rating us. We do appreciate that very much. Best regards Your Hotel Basel Team
5 out of 5
by A verified traveler from Toronto

Middle of Kleine Basel

Posted Feb 17, 2016
Pros: My room was comfortable, clean and cozy.
Cons: Breakfast could be included.
Location: Fantastic location - everything within walking distance.
The hotel is in a great location. Sites, shopping and restaurants all within close walking distance.
Comment from Hotel Management
Feb 23, 2016 by Hotel Basel Team, Hotel Management
Dear Ursula Thank you for rating us. We do appreciate that very much. Best regards Your Hotel Basel Team .....and by the way: we are located in the middle of "Gross" Basel!
5 out of 5
by A verified traveler from New York

no title

Posted Feb 5, 2016
Pros: see above
Cons: nothing needed to be improved.For the category of this hotel, it offered everything that was expected.
Very convinient toi the site of my meeting, accesible by a tram from the Marktplatz. Staff very friendly, responsive, cocnerned. Bed exceptionally comfortable. Good value.
Comment from Hotel Management
Feb 9, 2016 by Hotel Basel Team, Hotel Management
Dear M Thank you for your frindly coment and your excellent rating. Hope to see you soon again. Best regards Your Hotel Basel Team
Comment from Hotel Management
Feb 9, 2016 by Hotel Basel Team, Hotel Management
Dear M Thank you for your frindly coment and your excellent rating. Hope to see you soon again. Best regards Your Hotel Basel Team
Comment from Hotel Management
Feb 9, 2016 by Hotel Basel Team, Hotel Management
Dear M Thank you for your frindly coment and your excellent rating. Hope to see you soon again. Best regards Your Hotel Basel Team
4 out of 5
by Alfred from Winterthur

Zentrales Stadthotel

Posted Jan 26, 2016 on Hotels
Das Hotel Basel liegt sehr zentral in der Altstadt, ist aber leider ein moderner, nicht meinem Geschmack entsprechender Bau. Der Frühstückraum hingegen ist wunderschön : ein altes Kellergewölbe. Das Buffet war reichhaltig, seinen Preis wert. Sie Zimmereinrichtung ist funktionell mit z.B. einer Steckerleiste für alle Handys, E-Books, Tablets, e.t.c. Das Zimmer war in der Nacht absolut ruhig, der Schlaf erholsam.
Comment from Hotel Management
Jan 29, 2016 by Hotel Basel Team, Hotel Management
Lieber Alfred Herzlichen Dank für Ihre Bewertung. Das hat uns sehr gefreut. Beste Grüsse Ihr Hotel Basel Team
5 out of 5
by A verified traveler from beirut lebanon

Nice hotel in the city basel

Posted Jan 25, 2016
I like the hotel near to the city and good hotel and nice staf
Comment from Hotel Management
Jan 28, 2016 by Hotel Basel Team, Hotel Management
Dear yehya ali Thank you for rating us. We do appreciate that very much. Best regards Your Hotel Basel Team
4 out of 5
by Louise

Posted Jan 10, 2016 on Hotels
Comment from Hotel Management
Jan 13, 2016 by Hotel Basel Team, Hotel Management
Dear Louise Thank you for rating us. Best regards Your Hotel Basel Team
5 out of 5
by A verified traveler from Watford

nice hotel very much recommended

Posted Jan 5, 2016
Pros: breakfast and location
Location: good location, near to shops and public transport, restaurants
great location, near to shops, and public transport. staff attentive, nice clean rooms. breakfast very nice
Comment from Hotel Management
Jan 7, 2016 by Hotel Basel Team, Hotel Management
Dear Louise Thank you for your frindly words. We do appreciate that very much. Best regards Your Hotel Basel Team
5 out of 5
by A verified traveler

Amazing front desk service and hotel quality!

Posted Jan 5, 2016 on Hotels
Front desk provided amazing service. We left a carry-on containing a passport in our taxi from airport to hotel. We had no information other than a description of the taxi. Front desk tracked it down and had our bag with passport back within a couple of hours.
Comment from Hotel Management
Jan 9, 2016 by Hotel Basel Team, Hotel Management
Thank you for your nice comment. We really do appreciate that. Best regards Your Hotel Basel Team
Comment from Hotel Management
Jan 7, 2016 by Hotel Basel Team, Hotel Management
Thank you for your nice comment. It was a pleasure for us to help you. We would be also glad somebody would help us if we had a problem in a foreign country. Hope to welcome you soon again Your Hotel Basel Team
3 out of 5
by mara cristina from SJP

muito bom

Posted Jan 3, 2016 on Hotels
Achei o hotel muito bom,sem luxo,mas muito confortavel e pessoal muito atencioso...Eu voltaria
Comment from Hotel Management
Jan 5, 2016 by Hotel Basel Team, Hotel Management
Dear mara cristina Thank you for your rating and the nice comment. Best regards Your Hotel Basel Team