Ratings based on 44 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 14, 2016
Lo consiglio a tutti si trova a 5 minuti dalla città.....
5 out of 5
by A verified traveler

Prima hotel, erg vriendelijk personeel

Posted Aug 10, 2016
Pros: Goed verzorgde kamers, ontbijt is in orde (mooi uitzicht over de stad). Het personeel is zeer vriendelijk en behulpzaam.
Cons: Kamers aan de straatkant zijn iets minder rustig (vanwege de trambaan), maar in de praktijk merk je daar 's nachts weinig van (slapen lukt prima).
Location: Vlakbij het hoofdstation SBB Basel en op ongeveer 3 km van het centrum van de stad.
Dit hotel is ideaal voor als je op doorreis bent, maar ook als je wat langer in Basel wilt verblijven. De staf is erg vriendelijk. Bij aankomst had ik geluk. Mijn kamer was geupgraded naar comfort klasse. Bij de check-out kon ik mijn bagage gratis laten opbergen (vanwege een lunchafspraak in de stad) en naderhand weer ophalen. Men heeft er alles aan gedaan om mijn verblijf zo prettig mogelijk te maken. Ik kan dit hotel van harte aanbevelen!
5 out of 5
by A verified traveler from Manchester

Outstanding hotel in excellent location

Posted Aug 1, 2016
Approachable, friendly and helpful staff. Clean and comfortable hotel with excellent facilities. Great location.
4 out of 5
by A verified traveler from Oklahoma City, OK

Good choice

Posted May 20, 2016
Pros: Nice room size. CLEAN! Good price
Location: Small park nearby. 1 minute walk to several trams to easily access old town
1 minute walk to train station.....the reason I booked the hotel. Breakfast on 8th floor with great city views and nice buffet. Staff were perfect...check-in, -out, breakfast staff.
4 out of 5
by A verified traveler

Pleasant stay

Posted May 8, 2016
Very convenient location. 3 minutes walk to train station. Friendly staff and nice breakfast with good variety.
5 out of 5
by A verified traveler

Sauberes Hotel

Posted Feb 27, 2016
Pros: Service
Location: Zentrale Lage. Gute Verkehrsanbindung.
Wir haben im Hotel nur 1 Nacht übernachtet. Seh freundliches Personal. Sauber.
Comment from Hotel Management
Mar 13, 2016 by Isabelle Tanachian & Holger Brombacher, Management, Hotel Management
Liebe Gäste Herzlichen Dank für Ihre tolle Bewertung, unser Team hat sich sehr darüber gefreut. Es wäre sehr schön, Sie auch bei einer nächsten Gelegenheit wieder bei uns begrüssen zu können und bis dahin wünschen wir Ihnen alles Gute.
4 out of 5
by A verified traveler

駅前の便利なホテル

Posted Jan 26, 2016
バーゼル中央駅から徒歩1分の好立地。 ターミナルに面しているホテルとは異なり、ホテルの前を路面電車があまり通らないので静かで過ごしやすい。 エアコンの調整ができないのが難点。
Comment from Hotel Management
Mar 13, 2016 by Isabelle Tanachian & Holger Brombacher, Management, Hotel Management
Dear guest Thank you so much for your stay with us and please apologize that we are not able to answer you in Japanese. So it is nice to know that you could profit from our central location without disturbing by any noise when you in your room. All our rooms are stuffed with a centralized air condition (due to environmental restrictions here in Switzerland), a heating (which can be of course regulated by the guest himself) and some rooms even with an individual air condition (which is working during the warmer months of the year and can be run because of our own solar panel). If our guests feel not comfortable with the room temperature, our front office staff is always there to find a solution. It would be really great to have you as our guest again for a next time in Basel and we wish you all the best until then.
5 out of 5
by A verified traveler

Weekend Break

Posted Jan 16, 2016
Great stay. Super easy to find. Took the airport bus to the train station. Just walk toward the Starbucks and the hotel us right around the corner from there. We took the trams into the city center-quick 5 minute ride). The hotel gives you transportation passes to use. It includes the bus to the airport. (when you fly into Basel you can get on the bus(#50) for free with your hotel reservations). Breakfast was basic but really good. Great service from everyone at the hotel.
Comment from Hotel Management
Mar 13, 2016 by Isabelle Tanachian & Holger Brombacher, Management, Hotel Management
Dear guest Thank you so much for your very pleasant comment - our team really enjoyed it. We wanted to thank you as well, that we were able to welcome you as our guest. As we know that a good breakfast make a day start well, we try to constantly improve it by offering a wide range of fresh and regional products, but are of course always open minded to any proposals or wishes by our guests. It would be great to welcome you again for a next occasion and we wish you all the best until then.
5 out of 5
by A verified traveler

Convenient, nice staff, hotel is nice.

Posted Dec 7, 2015
Pros: Location
Cons: Nothing
Location: restaurants, trains, shops
Close to everything, trains, restaurants, shop. The staff was very helpful.
4 out of 5
by A verified traveler from ロンドン

駅に近くて便利なホテル

Posted Oct 22, 2015
Pros: 便利な立地
Cons: エアコンをコントロールできるようにしたほうがよい(今でもできるのであれば、わかりやすく表示しておくべき。)
2回目の宿泊です。以前にも利用しており、便利な立地が気に入ったのでリピートしました。 前回は感じませんでしたが、今回は季節が秋だったためか、部屋が若干寒かったです。 部屋にはエアコンをコントロールできるスイッチが見当たりませんでした。その点だけマイナスですが、あとは問題ありません。
Comment from Hotel Management
Oct 30, 2015 by Isabelle Tanachian & Holger Brombacher, Management, Hotel Management
Dear guests Thank you so much for the second stay with us, it was a pleasure to welcome you again. We are glad to know, that you can profit from our central location and were all in all satisfied with the stay. All our rooms dispose of a heating (under the window), which can regulate by the guests themselves. We deeply apologize if we missed to inform you about this, and want to assure you that we are there for our guests 24 hours a day. Additionally we provide as well some fan heater for our guests. We would be very glad to have you as our guests again and wishing you all the best until then.