Ratings based on 146 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice cheap hotel close to centre of Basel

Posted Jan 20, 2017
Pros: good location and good value
Cons: all good
Location: close to town centre by foot
very friendly and helpful staff, great breakfast with particularly chocolate filled pain au chocolate. Scrambled eggs were actually well cooked and not the usual bone dry feeling you're eating yesterdays cooked leftovers. The bedroom was unusually big and comfortable with all the mod cons you would expect. Bathroom was a little small but perfectly acceptable. Nice décor in the entrance reception, tastefully interior designed
5 out of 5
by A verified traveler from Tel Aviv, Israel

EXCELLENT SERVICE AND COMFORT

Posted Jan 10, 2017
pleasant , cooperative and efficient reception. room large with all facilities. when CD player was not functioning, immediately offered to change the room. when i said this was not needed, immediately offered coffee or drink to the room. check out quick and efficient.
5 out of 5
Recommended
for Everyone
by A verified traveler

The best hotel staff ever

Posted Dec 23, 2016
The staff here were amazing from the wonderful lady who worked very hard and kindly helped our party of 8 get a restaurant booking on a busy Saturday night to the lovely cleaners who were so friendly and thoughtful. I would definitely stay here again a great location very kind and friendly staff and great clean rooms. Only suggestion is the pillows are not quite as luxurious as the beds and duvets.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southsea

Great location

Posted Dec 22, 2016
This hotel is in an excellent location right opposite the Spalentor Gate. All the staff were encountered were very friendly and helpful. Room was large and clean but little things let it down like torn net curtains and a rip in the bathrobe. The pool table, table football and darts were great for our teenager. Breakfast was good. Free unlimited tram tickets were included in the stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Intimate, friendly hotel

Posted Dec 16, 2016
Extremely friendly and helpful staff. Rooms spacious, modern and very clean. Nice breakfast, too! Excellent value.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bucks, UK

Smart hotel in a convenient location.

Posted Dec 13, 2016
Pros: It was as expected.just
Cons: Nothing really. It's by a busy road but we weren't troubled by noise.
Location: It's just on the edge of the old town. Variety of restaurants nearby.
Welcoming and helpful staff. Excellent breakfast included in the price. Handy for walking to the old town but also conveniently placed for free public transport.
5 out of 5
Recommended
for Everyone
by A verified traveler from WA

Great location

Posted Dec 13, 2016
Very good hotel in great location, booked a junior suite - good size room which had a king bed and sofa. Close to restaurants, shops and team/bus at front door.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Convenient and comfortable

Posted Dec 10, 2016
Pros: Welcoming
Cons: Clearer info regarding English speaking TV chanelse and list of nearby restaurants with example menu and prices
Location: Close to trams and buses
Good reception staff for, room comfortable and central location.lack of many restaurants close by.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2016
Excellent hotel staff and location. Didn't try the breakfast as it was cheaper to go out and buy a coffee and sandwich / pastry / muesli to go.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

great hotel great location

Posted Nov 21, 2016
The hotel is close to tram line, to the old town area, and next to the city gate. The staff was very helpful. Even packed us a breakfast for our early departure. We would stay there again!