Ratings based on 422 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear guest, thank you for you very much for the time you have taken to rate us on Hotel.com. We are delighted to hear that you have had a memorable stay with us. It is vitally important to us receiving honest feedback from our guests. Therefore, we thank you very much for sharing your impressions with us and with other travelers. It would be a pleasure to welcoming you soon again in our house! Your Hotel Stücki Team
5 out of 5
Recommended
for Everyone
by A verified traveler from new orleans

Posted Sep 23, 2016
Pros: Clean, close to stores and bus line
Cons: Breakfast was pricey
Had a great time. Trains available for lots of day trips.
Comment from Hotel Management
Oct 5, 2016 by Beat Gerber, manager, Hotel Management
Dear Mel, thank you for you very much for the time you have taken to rate us on Expedia.com. We are delighted to hear that you have had a memorable stay with us. Due to the strong Swiss franc our services are more expensive likens for abroad. Nevertheless, the price of CHF 18.00 for our breakfast buffet at the lower limit over the competition in Basel. We hope to welcoming you again in Hotel Stücki. Best regards your Hotel Stücki Team.
3 out of 5
by A verified traveler

Quiet hotel & easy to find

Posted Sep 1, 2016 on Hotels
Pleasant hotel, clean & tidy, staff very polite & helpful. Down side the car park was very expensive for an overnight stay nearly £46 pounds for 12hrs ! Excessive
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Dear guest, First of all we would like to thank you for sharing your experience regarding our hotel with us and with other travelers. Receiving honest feedback from our guests is vitally important to us. Thank you very much for your compliment about our team which we will forward to them. They will appreciate it a lot. We are surprised by the statement that you have paid for £ 48 / 12 hr. in our parking garage. We inform all our guests by check in that they pay a special rate of CHF 16.00 per night/car. We also have evidence on the parking machines that hotel guests should pay the fee at the reception. Obviously you have something misunderstood, what we regret. We hope to welcoming you again in our hotel. Best regards your Hotel Stücki Team
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 19, 2016 on Hotels
5 out of 5
by A verified traveler

Many thanks Hotel Stucki in Basel

Posted Aug 8, 2016 on Hotels
We were welcomed by a friendly and efficient member of the reception team who answered all our questions about getting to airport the next day etc. The family room was very spacious and divided into 2 sleeping areas - one double bed at one end and 3 singles for the children at the other. Both ends of the accommodation had its own flat screen Samsung TV and own bathroom. Beautifully bright and clean.
Comment from Hotel Management
by General Manager, Hotel Management
Dear guest, Thank you for you very much for the time you have taken to rate us on Hotels.com. We are delighted to hear that you have had a memorable stay with us. We are happy thay you like our big family rooms. We hope to see you again – we already look forward to your visit! Best regards, your Hotel Stücki Team
4 out of 5
by A verified traveler

very happy stay

Posted Jul 3, 2016 on Hotels
modern, new hotel, very comfortable. Somewhat on the outskirts but good public transportation options and great parking.
Comment from Hotel Management
Jul 6, 2016 by Beat, Hotel Management
Dear guest, Thank you for you very much for the time you have taken to rate us on Hotels.com We are delighted to hear that you have had a memorable stay with us. With the free mobility ticket you can use public transort like tram and bus for free. So you can park your car in our safe parking for CHF 16.00 a day. We hope to welcoming you again in our hotel. Best regards, your Hotel Stücki
5 out of 5
Recommended
for Everyone
by A verified traveler from israel

very good service and excellent location

Posted Jul 1, 2016
Pros: location and hotel room cleaning
the staff was very kind and the hotel facilities are very good excellent location it was pleasant staying
Comment from Hotel Management
Jul 3, 2016 by Beat Gerber, manager, Hotel Management
Dear lg On behalf of the whole team we thank you for your lovely feedback and will make sure to forward it to the rest of our staff! It would be a pleasure to welcoming you soon again in our house! Best regards your Hotel Stücki Team
3 out of 5
by Betsy from California

Posted Jun 17, 2016 on Hotels
Blah. Cold room, bathroom was fine, although hair dryers didn't work. Mostly clean but it all felt a little cheap. Noisy room not near any tourist sites.
Comment from Hotel Management
Jun 21, 2016
Dear Betsy Many thanks you for taking the time to review your stay with Hotel.com. It is nice to read that our bathrooms were fine and that the room was clean. Sad that you didnt inform us dooring your stay that the hair dryder dindn't worked,so we could bring you a other one. With our good public transport witch brings our guest in 7min intervals in only 8 minutes to the city center of Basel we are good connected even when we are not in the center of Basel. But we are the nearest hotel of the tourist attraction of the tree country corner (CH/GER/FR). Purhaps next time you ll visit it. We hope to welcoming you again in Basel. Best regards you Hotel Stücki Team
5 out of 5
by Dana from Yahood

A great hotel for a reasonable price.

Posted Jun 7, 2016 on Hotels
Stayed there with kids. Enjoyed our stay very much. Helpful and welcoming staff. Many benefits - free transportation; coffee station, free playing zone for young kids, discount for the zoo.
Comment from Hotel Management
Jun 14, 2016 by Beat, Hotel Management
Dear Dana, First of all we would like to thank you very much for the time you have taken to write us your impressions regarding your stay. Thank you very much for your compliment about our team which we will forward to them. They will appreciate it a lot. We are looking forward to welcoming you soon again in Basel. Best regards, your Hotel Stücki Team
4 out of 5
by Christina from Kaiserslautern

Quick getaway

Posted May 29, 2016 on Hotels
Wonderfully comfortable hotel for a quick weekend getaway. The hotel is close to public transport so getting downtown is a breeze. The service was great. The hotel staff was friendly and helpful.
Comment from Hotel Management
by Beat, Hotel Management
Dear Christina, Thank you very much for your lovely feedback. We will make sure to forward it to the according employee. It would be a pleasure to welcoming you soon again in our house! Best regards Your Hotel Stücki Team