Ratings based on 301 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Modern hotel opposite Basel central station

Posted Nov 24, 2016
The hotel is located opposite Basel central station. We can see train station from hotel room. But room is pretty quiet. Can't hear anything from room next door or outside. There are many restaurants and shops nearby ( walking less than 5 mins) such as Mc d, Burger King, starbucks, coop supermarket. Location is perfect especially if need to take early train to another place. Room itself is modern, look new and big. There is Nescafé coffee machine and coffee/ tea inside the room. We booked a room for 3 adults. The Double bed and pillow are comfortable. but the single bed is bit small. Check in and out very fast. We are happy with our stay
Comment from Hotel Management
Nov 26, 2016 by Fabrice Daboval, Hotel Management
Dear Beanir. Thank you very much for your great feedback. I'glad you enjoyed our location and your stay by us. I would be delighted to welcome you back at Hotel Victoria. Kind regards. Fabrice Daboval. Asistant front off. manag.
5 out of 5
by A verified traveler from UK

Business

Posted Nov 16, 2016
Pros: Convenient location, efficient and friendly staff.
Cons: The room was too hot, even with the radiators turned off (the outside temperature was below 10 degrees, but we did not want to open the window because of traffic noise.
Location: Convenient location near the main railway station, with good public transport links to the rest of the city.
Comment from Hotel Management
Nov 19, 2016 by Fabrice Daboval, Hotel Management
Dear valued guest. Thank you very much for taking the time to share your comments with us. I'm happy that you enjoyed the hotel and his location. I apologize for the hot temperature in the room. I would be delighted to welcome you back at hotel Victoria during your next stay in Basel. Kind regards. Fabrice Daboval. Assistant Front Off. Manag.
5 out of 5
by A verified traveler from Baltimore

Strategic Basel location

Posted Sep 22, 2016
Pros: Location....location!!
Cons: Weird, 3-prong outlets (not UK type) mangled my adapter. Used the 110V bathroom outlet for all charging, which was awkward.
Location: The Bahnhof area is perfectly safe for making connections within Basel and throughout this strategic European-wide transport hub.
Located directly opposite Bahnhof SBB and the tram terminus, this modern and impeccably maintained hotel puts you in a strategic spot to plan all of your excursions throughout Switzerland, NE France, and SW Germany. Our room was spacious and immaculate and a call to housekeeping for extra towels was fulfilled within seconds. All in all, it was a lovely home base for our week long stay.
Comment from Hotel Management
Sep 22, 2016 by Fabrice, Hotel Management
Dear Arlene. Thank you very much for your great feedback. I'm glad you enjoyed your stay and the location of the hotel. It would be a pleasure to welcome you back during your next stay in Basel. Kind regards. Fabrice Daboval. Assistant Front Off. Manag.
5 out of 5
by A verified traveler from London

Good value, good standards, good location

Posted Sep 2, 2016 on Hotels
I booked on same day and got a better deal on hotels.com than walking up to the desk. Business plan changed and I needed a good hotel to get rest and be able to work on a reliable and fast wifi. This hotel is modern, efficient, quite and very centrally located. Room includes a free local transportation pass that icnludes bus to Basel Airport.
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Dear valued guest. Thank you very much for taking the time to share your great feedback with us. I'm glad you enjoyed your stay with us. It would be a pleasure to welcome you back soon. Best regards. Fabrice Daboval. Assistant Front Off. Manag.
4 out of 5
by Gordon

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Sep 17, 2016 by General Manager, Hotel Management
Dear Gordon. Thank you for your kind feedback. It would be a pleasure to welcome you back in hotel Victoria. Best regards. Your hotel Victoria team.
4 out of 5
by A verified traveler

Posted Aug 21, 2016 on Hotels
Comment from Hotel Management
Sep 17, 2016 by General Manager, Hotel Management
Dear valued guest. Thanks for staying with us and for having found the time to give us your kind rating. It would be a pleasure to welcome you back soon. Best regards. Your hotel Victoria Team
5 out of 5
by A verified traveler

Posted Aug 20, 2016
Superb location and particularly welcoming/helpful staff
Comment from Hotel Management
Sep 17, 2016 by Fabrice , Hotel Management
Dear valued Guest. Thank you especially for mentioning our staff, but also our location. I'm glad that you enjoyed your stay. It would be a pleasure to welcome you back in the hotel Victoria. Best regards. Your hotel Victoria team.
4 out of 5
by A verified traveler

Posted Aug 17, 2016 on Hotels
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Dear valued guest, thank you very much for rating our Hotel. It would be a pleasure to welcome you back at Hotel Victoria. Kind regards. Fabrice Daboval. Assistant Front Off. Manag.
4 out of 5
by James

Posted Aug 17, 2016 on Hotels
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Dear valued guest, thank you very much for rating our Hotel. It would be a pleasure to welcome you back at Hotel Victoria. Kind regards. Fabrice Daboval. Assistant Front Off. Manag.
5 out of 5
by A verified traveler from Seattle, WA

Nice hotel. Close to train station and buses/tram

Posted Jul 28, 2016
Check in quick and efficient. Room quiet. Received 24 hour train/bus/tram card upon check in which we used!!! Starbuck's right across street for that early morning coffee!
Comment from Hotel Management
Jul 29, 2016 by Fabrice Daboval, Hotel Management
Dear Bobby. Thank you very much for your kind feedback and the high rating. It would be a pleasure to welcome you back at Hotel Victoria. Kind regards. Your Hotel Victoria Team.