Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Convenient

Posted Aug 14, 2015
Pros: The mobility card was a great help in getting to the train station.
Cons: The bath was small, but doubt it can be enlarged.
Location: Close to bus stop and many sights.
Pleasant garden setting for breakfast. Good access to WIFI.
4 out of 5
Recommended
for Everyone
by A verified traveler

zentrales Stadthotel

Posted Aug 5, 2015
Pros: Frühstücksterasse außen
Wir waren zu viert in der "Suite". Alles bestens. Unsere Kinder haben auf dem Klappbett gut (und lange!) geschlafen.
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara On The Lake, ON

VERY conveniently located just up the hill from th

Posted Jul 6, 2015
Location: Everything is quite nearby. we walked everywhere. Took a tram around the entire city. river is close by as well.
We were very pleasantly pleased with the very contemporary interior, the beautiful room for breakfasts and the amazing outdoor garden adjacent to the breakfast room. Food was plentiful and cooked to order if you wished (we just had continental) and staff were all very helpful and most friendly. Stayed for 2 nights and were glad we did!@
5 out of 5
Recommended
for Everyone
by A verified traveler from Barleben, Sachsen-Anhalt

Schönes Hotel unweit der Altstadt

Posted Jun 28, 2015
Sehr guter Empfang. Ca. 5 Minuten zu Fuß in die Altstadt. Zimmer zum Garten, sehr ruhig. Parken im Parkhaus gegenüber. Zum Abschied wurde uns Wasser mit gegeben.
5 out of 5
Recommended
for Everyone
by A verified traveler from santa rosa,california

Lovely European hotel

Posted Jun 24, 2015
Pros: Social hour in the garden was fun. Complimentary drinks and snacks and sharing travel stories with the other guests was a highlight of the hotel.
Location: The old town, museums, and zoo were all within walking distance or a short tram ride.
This hotel is well priced and in a very convenient location. The staff was friendly, efficient, and so helpful. You can catch the 50 bus from the airport and change to the 30 bus at the SBB terminal. The 30 bus takes only one stop to drop you right in front of the hotel. We will definitely come back to this hotel next time we come to this great area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Düsseldorf, Deutschland

Praktisches Stadthotel

Posted Jun 24, 2015
Pros: So nettes Personal habe im letzten Jahrzehnt nicht mehr erlebt. Das waren keine auswendig gelernten Sprüche sondern echt nette Reaktionen auf Fragen.
Cons: Tja, da müsste man wohl den Grundriss des Hotels ändern. Und Bier war in der Lounge alle.
Location: Zentraler gelegen als man zunächst nach dem Stadtplan vermutet.
Öffentliches Parkhaus direkt gegenüber dem Hotel. Um 25 CHF am Tag. Hotel spendierte für eine Übernachtung zwei Tagesticket mit der Straßenbahn - wohl auch für Bus. Durch ein paar Straßen geht es über eine Treppe runter zum zentraler Barfüsserplatz. Zweigleisiger Straßenbahnknotenpunkt in einer Fußgängerzone mit Straßenlokalen. Das Personal ist extrem freundlich und hilfsbereit. Das scheint auf die Gäste in der Lounge abzufärbern. Der offene Frühstückraum im Souterrain verwandelt sich (am Abend) in eine Lounge. Kostenloser Self-Service. Besser als eine Flughafen-Lounge: Austritt und Blick vom Souterrain aus auf einen kleinen Innenhofpark. Zimmer 202 war sehr klein. Keine Minibar, aber elektronischer Safe. Kleiderschrank aus Stoff wie ein Kunstwerk an die Wand geschraubt. Originell.
5 out of 5
Recommended
for Families
by A verified traveler from London

Great hotel with incredible customer service

Posted Jun 23, 2015
Pros: Hotel staff especially the receptionists were amazingly friendly and accomodating.
Cons: The only slight inconvinience is that there is no car park, but there is a public car park just across the road.
Location: Location is very central, few minutes walk to the old town, and 10-15 min from Basel Zoo, which is a great place to visit if you have yough kids.
This is one of the best hotels I stayed in terms of customer service. We stayed there as a family in June 2015 with small kids. We were amazed by the warm welcome ( complimentary drinks & food, tram tickets etc) and hotel staff made our stay a perfect one. Our room was quite spacious, we had 2 rooms with a bathroom and a balcony. It was very clean, even in my standards( I am very picky on the topic :-). Hotel is very well located as well, very close to the old city and the zoo (perfect for kids). I highly recommend this hotel, if you have plans to stay in Basel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Pros: gentilissimi
Location: Posizione perfetta, vicina ai mezzi di trasporto
Ho trovato l'hotel per caso ed è stata una vera sorpresa....
4 out of 5
Recommended
for Everyone
by A verified traveler from Upstate New York

Extremely clean, great staff, pleasant lower level

Posted Jun 17, 2015
Pros: Ease of access from/to train station
Location: Just stayed one night to overcome jet lag
Just enjoyed everything, especially the outdoor area on the lower level. Very relaxing, especially with the free wine!
5 out of 5
Recommended
for Everyone
by A verified traveler

Well-located hotel, clean rooms, friendly staff

Posted Jun 10, 2015
Pros: Location, design, good breakfasts.
Stayed here in June 2015. The hotel is conveniently located 5 minutes from Barfüsserplatz, and within easy walking distance of Basel's old-town. Friendly welcome, straight-forward and quick check-in and check-out. Excellent breakfast. The hotel rooms are nicely designed, simple, clean and comfortable.