Stayed for a week while attending a symposium held next door in the congress centre. Very nice breakfast although the offer of cooked eggs from the staff was rather erratic! Lovely staff overall. Particularly the day I checked in and realised I've been given a single bed room rather than queen/king as booked, the staff at the reception readily changed my room. Would stay here again.
Comment from Hotel Management
Sep 14, 2016 by Swissôtel Le Plaza Basel, Hotel Management
Thank you very much for your lovely Feedback. We are delighted to have been able to be of help during your issue with the room change. Our team is always dedicated to assist with any unexpected occurences to make sure our guests feel home away from home.
It is great to hear that you enjoyed our sumptuous breakfast buffet and were able to benefit from the ideal location of our hotel.
We send you best wishes and hope to welcome you again soon here in Basel.