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Situated on the outskirts of Basingstoke, the location suited me well (I didn't have to go into the town centre). Fairly quiet so long as you keep the windows closed. Convenient for motorway and A30. Food at dinner was good, although for some reason they had run out of chicken! Buffet breakfast with ...
Arrival at hotel was quite deceptive, There is no sign of revamping from car park, Once greeted at reception you would think you have made a mistake and turned up at wrong hotel. Xona ( Johna) The Gentleman on duty is very professional, happy to be there and greet, sort all issues out with a smile ...
Fire alarm very efficient,so loud, had to vacate as soon as possible!...spent an hour in my car before being aloud back into the hotel.....there had been an electrical fault in one of the rooms causing 3 fire engines to arrive ! The rest of my stay was pleasant.....
Absolutely stunning hotel and grounds. I stayed in the clocktower suite (room 17) and wouldn't hesitate to recommend it. The check in was fast and the staff behind the desk excellent. Very friendly and professional.
Unforutunately I didnt arrive at the hotel in time to sample the spa or the restaurant, which was a bummer. I arrived at 21:15 the exact time admission ended. Was able to eat at in The Lounge though and food was hot but small proportions for cost. However over all i had a good nights sleep and the ...
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