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Reviews of Biarritz Océan Résidence Hôtelière

4 out of 5
Biarritz Océan Résidence Hôtelière
10 rue Etienne Ardoin, Biarritz, Pyrenees-Atlantiques

Reviews

8.2

Very Good

Rating 10 - Excellent. 69 out of 199 reviews" "
Rating 8 - Good. 87 out of 199 reviews" "
Rating 6 - Okay. 29 out of 199 reviews" "
Rating 4 - Poor. 10 out of 199 reviews" "
Rating 2 - Terrible. 4 out of 199 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

BERTRAND

Traveled with partner, Traveled with pets
Liked: Cleanliness
The property is a nice 3 star but clearly not a 4 star as posted on the building. We enjoyed the fact that it was an apartment, although a little outdated. However, no A/C. Its downtown location is perfect to walk to the beach, market and shopping areas.
Stayed 2 nights in Jun 2023

8/10 Good

Christina

Stayed 4 nights in Oct 2022

4/10 Poor

CAM, Uk

Traveled with family
Disliked: Amenities
Wet disappointed with this property, not cheap and room in very bad condition. Cleanliness was very regular. Staff was very friendly. Would recommend other places in Biarritz.
Stayed 1 night in Jul 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location easy walk to restaurants Dog friendly
Stayed 1 night in Dec 2018

6/10 Okay

David

Liked: Staff & service, room comfort
Dog friendly. Good location, great restaurants nearby
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location, needs updating.
Nice central location to walk around Biarritz, but tired rooms and moderate comfort. Not bad for the price, but not great.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Disliked: Room comfort
Good location but very self service
No one came around to give fresh towels, no air conditioning so very hot in the room (went in August). Check out was at 10am and you had to clean up room and take out trash yourself. Beds just ok. Good price and good location.

10/10 Excellent

Elly, Southsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were travelling with a baby so this met our needs perfectly

8/10 Good

Bernadette, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biarritz Beach Hotel
Lovely hotel that is close to the beach and shops and restaurants, perfect for a getaway as so close to everything and the staff are very nice and friendly!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Superb stay in biarritz
3 nights in Biarritz, was a lovely stay in a brilliant location and only a 5 minute walk from the beach.

8/10 Good

Firefly, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with great location
Good choice for central Biarritz and no car needed. Rooms are good size and comfortable.

2/10 Terrible

David, Peterborough

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel in need of up dating, kitchen would not cook in it. Rust on corner of the wall strip light not clean, floor tiles have cracks in ,moved out a day early could not cancel on the day had to pay for 3 night stay .

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Good central location but balcony looked out onto road which is a bit noisy from constant traffic.

8/10 Good

Jordan, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel close to town.
This hotel was better than even we were expecting. We expected a hotel room only to find when we arrived that we had a full apartment with fully equipped kitchen, bedroom, separate bathroom and toilet and a separate living area with it's own balcony. Very comfortable and good service all round, and only a 5 minute walk from town and the bus stop to the airport. May not be preferable for those looking to be closer to the beach, although it's still only a 10-15 minute walk away - for everyone else, this place is a winner.

6/10 Okay

Jeremy, Austin, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with simple comfort
First, this is not a proper hotel. It is an apartment/studio rental place that is very simple. If you check-in during lunch time or after 8 pm you have to call a number to get access to the building which we did not know about. It was a little bit of a pain. There is not really good parking on-site but they do have a couple spaces for a fee and you must reserve them in advance. I thought the room was comfortable enough but it felt like it needed a deep clean along with a full remodel. All the furniture was old and the room felt worn. The location is excellent and right in the center of Biarritz.

10/10 Excellent

Laura, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great city/beach stay
This residence is located within 5 mins of the main hubs of the town and the main beach, ideal situation.

6/10 Okay

Anjie, Vancouver,BC

Liked: Cleanliness, staff & service
Good experience
Great location, if you don't like the walk book closer to beach. I loved that it was a kitchen unit and we cooked breakfast and made our lunches. The hotel doesn't have air conditioning and in summer months it gets hot. We requested portable fan and the staff was able to find one.

10/10 Excellent

Mrs D, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff and cleaning to a very high standard. Not far to walk to the beach. The apartment was suitable for adults with two children. The second bedroom was very small so not so suitable for older children and teenagers. Biarritz isn't the cheapest place around so the hotel may seem expensive but is in keeping with the prices in the area.

10/10 Excellent

Mrs D, cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Lovely
Although the reception doesn't open until 4pm this has to be one of the cleanest most comfortable friendly hotels. Room cleaning is daily and nothing is too much trouble. The surrounding area is first rate with beautiful municipal beaches available to all. With designer shopping, surfing and lovely bars and restaurants plus beaches full of families with no arcades. This is one of the best spots ever it also has the plus factor of amazing tides and surfing.

10/10 Excellent

Busy retirees

Liked: Cleanliness, staff & service, room comfort
Retired Travellers
Everything was great here, especially the staff. Highly recommended.

10/10 Excellent

Hollyhedge

Liked: Cleanliness, staff & service, room comfort
Excellent
The situation and value for money could not be better.

10/10 Excellent

Busy retirees

Liked: Cleanliness, staff & service, room comfort
Retired travellers
This establishment has set a high standard that others will struggle to match. Great location. Comfortable and generously equipped room. Staff extremely helpful and courteous. They charge about 12EU per day for under cover parking but we were able to park in the street at front over the weekend for free and overnight on our 3rd day. Room was serviced each day. The only extra we would like is a washer dryer. Very, very impressed.

10/10 Excellent

Peter, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located for town centre and beach
We were very satisfied and thought it good value at the rate we paid in March as Biarritz accommodation can be expensive. Limited staffing hours on reception may be an issue for some who need assistance/information but was not for us, but we do travel often in France and can get by in French. There is some very limited pay parking at the hotel and street pay parking outside, plus underground pay car parks very close. The hotel is in a respectable area, on a side street just off the town centre and very convenient for numerous bars, shops and restaurants, and the beach also.

10/10 Excellent

JSB, Middlesbrough, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in the centre of Biarritz.
A lovely place to stay, with very helpful staff. It was right in the centre of Biarritz,and was just round the corner from the local park.

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
Town centre hotel
Reception staff were friendly, helpful and spoke english. There had been some old spillages both in the room and landing that were unsightly but apart from this the hotel was was clean. There was confusion about car parking facilities when I booked. The hotel itself has only a few spaces within the hotel which need to be booked specifically. Other spaces were available at a public car park very nearby, at 9 euros a day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Steve, London, Eng.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
The hotel is very well located, near all amenities, but is also close to the seafront. As well as the hotel`s own garage, there is a well kept private parking garage in the same road as the hotel. The staff are helpful and the room is cleaned every day to a good standard. A good place to stay if you want the flexibility of either eating out or making your own meals.

8/10 Good

Warren

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Location
Certainly no 4* hotel, but a basic and clean room in a great location in Biarritz

6/10 Okay

James

Not a 4 Star
Stayed in a family suite for 3 nights. Even though this a hotel reception is only open at certain times. Also no bar to have a drink as you would expect in a hotel.Weird check in check out times - 10AM and 5PM. Room ok but no better than 3 star. Staff were friendly and location very convenient.

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely break, attending a wedding. Location ideal for local shops and Central Market. Reception staff were friendly and helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini-apartment.
Certainly NOT a four star hotel, but has tons of room and cooking facilities and a big fridge. I very much enjoyed my stay. BIG NOTE: they do not have "laundry facilities". This would suggest that they have self-laundry on site, which is non-existent in France and I was a bit surprised about when I read it. However, should you need, there is a self-serve laundrymat about 150 meters away open until 9PM. Hint: take a left on Av. De Marechal Foch (50 meters from hotel) and on your left (in 50 meters) is a fantastic boulangerie called "Secrets de Pain." Amazing.

10/10 Excellent

Kinto, Germany

Liked: Staff & service, property conditions & facilities, room comfort
Suitable to families
Our room was very suitable to the familiy (2 adults and 2 kids). The bunk bed area looked small, but our kids loved it very much for their private space. The acess from the hotel to the beach and the restaurant area was quite easy. We really recomment this hotel.

10/10 Excellent

Marie and Ted, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence Biarritz Ocean
Excellent apartment facility in the heart of Biarritz. Clean, comfortable and provides much more space than the usual hotel room. The staff are among the most courteous and obliging we have met anywhere.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and nice
Great location and really nice hotel to suit out three day stay in biarittz. we had a balcony looking out front so was nice to sit out in the evenings and enjoy the surrondings. would recommend this hotel .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Galina, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream in a reality
My dream which many years seemed impracticable has come true. To visit Biarritz - the remarkable place wonderfully connected in Russian history and culture. To plunge into atmosphere of slow measured life. To see ocean, to bathe in it. The hotel in which we lived, is very successfully located, all nearby: a beach, shops, the market, restaurants, theater, mail, bus stops.

8/10 Good

J, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel is about 5 minutes' walk from the Grand Plage and right next to the town centre. The rooms are generally clean, have a balcony and a useful, well stocked kitchenette. They only provide breakfast but it is pricey at 14 euros per person and there are plenty of shops nearby. There is no restaurant but again you are in the main town centre and there are many restaurants and cafes nearby. However if you are coming with kids you need to know that the childrens' beds are bunk beds and the top bed is only suitable for children aged 6 and above. They gave us a cot for our 2 year old but if we had 2 kids aged say 5 and 4 it would have been a problem. The reception closes between 11 and 4 and after 8.30 which can be a problem if you arrive late. They will leave your key and give you the entry code however

6/10 Okay

f, Wicklow, ire

Liked: Cleanliness
Disliked: Room comfort
great central location
Great location, close to all amenities and within easy walking distance. Room was very clean, but without airconditioning it was very warm. if you head out at night ,make sure you take the business card they give you on arrival as it has a door code and there is nobody on reception at night!

10/10 Excellent

Mar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Estuvimos en un apartamento ideal para familias, con cocina completamente equipada, literas y todo muy limpio. A un paso del centro, se puede visitar todo caminando. Lo único reseñable es que la zona azul de pago es carísima. El personal del hotel muy agradable.
Stayed 3 nights in Dec 2023

10/10 Excellent

Walid

Business traveler
Liked: Cleanliness, room comfort
Très bien situé
Chambre spacieuse et propre. Coin cuisine bien équipée meme si je ne l’ai pas utilisée.
Stayed 3 nights in Oct 2023

8/10 Good

Torben Jegstrup

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

jean paul

Liked: Cleanliness, room comfort
Très bien
Séjour 2 nuits ,super accueil ,j'ai pu me libérer de mes bagages le matin et même avoir les clés de la chambre le matin pour visiter tranquillement . Très proche du centre ,commerces, plages, bus. Les toilettes ont besoin d'un petit rafraichissement kitchnet bien équipée
Stayed 2 nights in Jan 2023

10/10 Excellent

Nadine

Liked: Cleanliness, room comfort
Super
Acceuil chaleureux Appartement spacieux. Proximité du centre ville on peux tout faire a pieds .
Stayed 3 nights in Oct 2022

10/10 Excellent

Walid

Business traveler
Liked: Cleanliness, room comfort
Top!
Tres bien! Appartement bien équipé et spacieux en plein centre. Parfait 👍
Stayed 3 nights in Oct 2022

6/10 Okay

Marie-Pierre

Liked: Room comfort
Appartement spacieux mais vieillissant. A besoin d’une rénovation urgente. Pour l’instant, ne mérite pas les 4 étoiles. L’emplacement est vraiment central donc très bien. Rue peu passante donc appartement au calme. Parking à dispo dans la résidence 15€/jour sinon horodateur dans la rue. Attention peu de places dans la rue. Attention le lien Google envoyé par la résidence pour la localisation est faux. Je l’ai signalé à la réceptionniste.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Sejour juin
Superbe
Stayed 3 nights in Jun 2022

10/10 Excellent

Abd

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Jérôme

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2022