No AC = No 5 stars
Posted Aug 15, 2016 on Hotels
The hotel is nice, but when you are charging $500+ a night, you should have working AC, not advertise that you do but in fact have rooms that are 80 degrees because what you CALL an AC is actually little more than a fan. The room was way too hot bottom line, and there is nothing that the hotel can do about it becasue its AC system barely works. You put your hand over the vent and can barely feel anything coming out. I guess Europeans dont mind 80 degree rooms and are willing to pay for the very nice Belle Epoque surroundings, but if it is a hot summer day and you need a room that is more like 70 degrees than 80 degrees, go elsewhere.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Thank you for writing us a great review on Booking regarding your last visit to Hotel du Palais. We have taken good note of your comments with regard to the AC. At this point, your feedback has been shared with the head of the technical department. Please make yourself known to us during your next visit at Hôtel du Palais to make you live an experience as high as your expectations.