Beach nearby

Reviews of Hôtel Parc Mazon

2 out of 5
Hôtel Parc Mazon
13 avenue Marechal Joffre, Biarritz, Pyrenees-Atlantiques

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 167 reviews" "
Rating 8 - Good. 85 out of 167 reviews" "
Rating 6 - Okay. 39 out of 167 reviews" "
Rating 4 - Poor. 5 out of 167 reviews" "
Rating 2 - Terrible. 9 out of 167 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review Parc Mazon
The staff were very friendly, accommodating and helpful. I had everything I needed.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from ab on Aug 18, 2019
merci pour votre note

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parc Mazon Biarritz
A nice no-frills hotel, conveniently located, 20 min bus ride from the airport. The people who manage the hotel are lovely. The single room is tiny but nice. No tea making facilities, which was a disappointment. Hairdryers available form the reception. The room was warm and clean, no noise from the street.
Stayed 2 nights in Jan 2019
Response from paul on Jan 23, 2019
Thank you for staying in our establishment. We appreciate your comments!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2018

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
We have no problem with this property apart from the noise level caused by guests walking on wooding floors.This may sound trivial but at 1.30 in the morning when you are a sleep.The building defo needs more sound prooffing. Overall a very clean and friendly place to stay.Also very convenient to getting around Biarritz.
Stayed 1 night in Jun 2018

8/10 Good

Dave , Whistler, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Biarritz
This hotel is conveniently located close to all the main sites in Biarritz. The hotel is clean and the staff are very friendly. Very tall or broad guests may find the rooms on the small side (especially the shower). I would definitely recommend this hotel at this price point.
Stayed 2 nights in Oct 2017
Response from Paul on Nov 27, 2017
Dear Dave, We are very grateful to hear all your comments about our hotel and our staff. We work hard every day to make our guest's experience unforgettable. We hope to see you again soon in Biarritz.

10/10 Excellent

Tatia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Everything was perfect... HIGHLY RECOMMENDED

6/10 Okay

Bob, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel in a nice location.
Great little hotel for a couple but too small for four people.

8/10 Good

Claire, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to beaches and biarritz town.
A lovely hotel which is in a quiet street with the best childrens play park to the rear of the hotel. Close walk to beaches and biarritz town. We were very comfortable and the hotel was clean with good shower in en suite bathroom. We stayed in the triple room with plenty of space for the three of us. Comfortable beds and towels provided. We took our travel kettle, hairdryer as always in France for our room. We shall return!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, except parking is a serious challenge
This is nice homey-feeling hotel. It is an easy walk to the ocean walkway and not far from a small beach. It is also a fairly easy walk into town. The bed was comfortable and the place was very clean. The only concern I'd have with staying again is that I was here before the main season on an unexpectedly warm day and it was extremely difficult to find parking nearby. There is a spot reserved for checking-in and dropping off your luggage, but you may spend some time hunting for a space after that! If you're taking the train, I'd certainly recommend it.

8/10 Good

Gerard, Manchester

Liked: Cleanliness, staff & service
A perfectly acceptable hotel for the price.
Fine for a short stay but don't expect any frills. Breakfast good value for 7 euros. I suspect that the walls might be a bit poorly insulated noise-wise but thankfully there were no late night revellers.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, amiable and good service.

6/10 Okay

in, uk

Disliked: Cleanliness, property conditions & facilities
Simple and classic hotel near to the beach
Good welcome. Room confortable but noisy (raisoning walls)

8/10 Good

Sergio, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, neat and friendly staff
Great neighborhood and location, the room was small for 4 people but the hosts were very friendly and helpful.
Response from Paul on Aug 22, 2015
Dear customer, we thank you for your nice message. It is with great pleasure that we have received from us and we will be happy to receive you again.

6/10 Okay

Barry, Bolton

Liked: Cleanliness, property conditions & facilities
Ok for me
Treated well but door system confusing when explained only in French (to English). Quite convenient - Breakfast minimal for money. Friendly

8/10 Good

Nat, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
we stayed 5 nights in the hotel and really had a good time. Very friendly and helpful owner, small but very comfortable and modern room and perfect location in Biarritz, close to the ocean and city centre. Definitely recommend it.
Response from Paul on Jul 12, 2014
Dear customer we thank you for your nice message on our hotel. it was with great pleasure that we welcome you home. We wish you good luck and see you soon

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hip to be square
OK location, but less-than-paper thin walls and unnecessary laminated floors ensure that you will not have any sleep whatsoever until ALL your neighbors, including those on the same floor as you as well as those above and below you - do. And the town being a party place, well, good luck with that.

6/10 Okay

Simon, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly hotel, uncomfortable beds
Friendly staff, great location, very uncomfortable beds.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Rom nr 17 har kun vindu ut mot et liten bod. Rommet har ingen ventilasjon og det var masse mygg. Jeg vil ikke anbefale dette hotellet.
Stayed 2 nights in Jul 2023

8/10 Good

Ckriss

Liked: Cleanliness, staff & service, property conditions & facilities
Bien pour une nuit
Super accueil hôtel charmant très propre , le petit hic niveau confort c’est le manque de chauffage « 17 octobre « insonorisation moyenne et pour ceux qui aime la tv « mini »
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

6/10 Okay

Marco

Liked: Cleanliness, staff & service
Gute Lage aber extrem laut
Freundlicher und unkomplizierter Check In, gute Lage. Zimmer eher klein. Haus sehr ringhörig & Lärm während der ganzen Nacht von betrunkenen Leuten, welche auf dem Heimweg waren. Kein Internet!
Stayed 1 night in Jul 2020

6/10 Okay

Remi, Toulouse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel impeccable, personnel chaleureux, l’emplacement est plus qu’idéal pour aller à la mer ! Gros bémol par contre, l’insonorisation inexistante dans cet hôtel... c’est vraiment dommage de partager le quotidien de tous les clients de l’hôtel dans la chambre... vraiment dommage, le reste était impeccable.
Stayed 3 nights in Jul 2020

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On reviendra
Super séjours en amoureux à Biarritz. L'hôtel était très sympa et l'accueil formidable. En plein centre ville, à quelques pas de l'océan...je recommande sans hésitation.
Stayed 1 night in Jun 2020
Response from asl on Jul 7, 2020
Merci pour votre commentaire que nous apprécions particulièrement

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel accueillant
Séjour sympathique dans cet hôtel situé dans le centre de Biarritz à proximité de la plage des Basques et des halles. Le patron de l'hôtel est très accueillant. Les chambres ont de belles proportions.Le quartier est calme la nuit. Bon petit déjeuner au réveil. Seul regret, le manque d'insonorisation qui nuit à l'intimité. Mais le rapport qualité-prix est intéressant.
Stayed 4 nights in Feb 2020
Response from HPMB on Feb 23, 2020
Bonjour Alain et merci pour votre commentaire Ce fut un réel plaisir de vous recevoir dans notre établissement. Bonne continuation à vous deux et au plaisir de vous revoir.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Muy amables y decentes!
Stayed 1 night in Nov 2019

8/10 Good

Frédéric, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le seul point faible est l'insonorisation. Mais je conseille.
Stayed 1 night in Oct 2019

6/10 Okay

Kenneth

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Rodolphe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil sympathique, comme à la maison
Joli petit hôtel, pratique, à deux pas du centre ville. Chambre très confortable et lit douillet
Stayed 1 night in Sep 2019

8/10 Good

yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impeccable gens a l accueil tres sympa Endroit bien plaçé
Stayed 3 nights in Sep 2019

8/10 Good

Cordula

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Preis-Leistungsverhältnis
Der Hotelier war sehr freundlich und hilfsbereit. Er hat uns erklärt, wo wir kostenfrei parken können und die Koffer aufs Zitgetrsgen. Das Zimmer war ok, nur die Matratze vom Bett war für zwei Personen etwas dünn und hart. Das kontinentale Frühstück war in Ordnung. Ich würde das Hotel wieder buchen.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien placé ( proximité plages, café s et restaurants). Le quartier est très calme.Très bon accueil et bons conseils. Il ne manque qu’une ou deux places pour stationnement rapide afin de décharger ses valises. Mais c’est annoncé qu’il n’y a pas de parking
Stayed 3 nights in Aug 2019

6/10 Okay

Charlotte

Liked: Cleanliness
Oui mais...
Attention, certaines chambres sont aveugles et d autres donnent sur une cour avec un vis à vis immédiat. Ceci n est pas indiqué l de la réservation. Notre confirmation indiquait une chambre vue ville. Notre conseil serait de passer un coup de fil avant d arriver. Nous avons récupéré une des chambres aveugles. Il faisait chaud et il n y avait ni lumière ni air. Le propriétaire a pu nous changer de chambre des le deuxième soir mais nous étions échaudés... par ailleurs, nous deconseillons de prendre le petit déjeuner à l hôtel. La pièce est sombre et peu accueillante. L hôtel reste très bien situé mais se garer dans les environs est un parcours du combattant (2h le samedi soir) et coûte extrêmement cher.
Stayed 5 nights in Aug 2019
Response from Annabelle on Aug 18, 2019
Charlotte, l'hôtel a été construit en 1930, vous imaginez bien que TOUTES nos chambres sont différentes, donc impossible de créer une description pour chacune. Pour info votre chambre n'est pas aveugle puisqu'elle dispose d'une fenêtre et d'un "VELUX" . De la saison vous êtes la seule, ou plutôt votre mari est le seul a s'être plaint dû à sa "claustrophobie" ..apparemment notre réactivité et notre soucis de vous satisfaire n'a pas suffit ....

6/10 Okay

Jessica

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Bra läge, ok hotell för det priset.
Stayed 3 nights in Aug 2019
Response from annabelle on Aug 19, 2019
tack så mycket för din kommentar

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from ab on Aug 18, 2019
merci pour votre note

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambres propres et fonctionnelles, établissement très bien situé à tarif abordable et personnel très disponible (explications des lieux à visiter, évènements à proximité... ) Bon séjour !
Stayed 2 nights in May 2019
Response from AS on Jun 21, 2019
Merci pour votre chaleureux commentaire. Au plaisir de vous revoir sur Biarritz.

8/10 Good

Verified traveler

Rien à signaler c’est propre clair, lumineux, ça sent bon
Stayed 1 night in May 2019
Response from AS on Jun 21, 2019
Merci pour votre commentaire.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation idéale
Hotel idéalement placé pour se rendre en ville ou à la plage ! Personnel sympathique et attentif.
Stayed 1 night in May 2019
Response from AS on Jun 21, 2019
Merci d'avoir partagé votre expérience. A bientôt peut être...

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019
Response from AS on Jun 21, 2019
Merci pour votre note

10/10 Excellent

Célia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Maria

Liked: Staff & service
Qualité du service
L emplacement idéal
Stayed 1 night in Dec 2018
Response from paul on Jan 28, 2019
nous vous remercions pour votre commentaire. Au plaisir de vous revoir sur Biarritz

10/10 Excellent

Florent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018
Response from Paul on Jan 26, 2019
Nous vous remercions pour votre agréable commentaire. Au plaisir de vous revoir pour un prochain séjour sur Biarritz

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2018
Response from hpmb on Dec 28, 2018
Merci pour votre commentaire.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très agréable..bien situé proche de la plage . Chambre propre bien équipée.
Stayed 1 night in Sep 2018
Response from PAUL on Nov 2, 2018
Merci d'avoir partagé votre expérience. C'est avec plaisir que nous vous accueillerons lors d'un prochain séjour .

8/10 Good

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien placé. Abordable
Stayed 1 night in Sep 2018
Response from PAUL on Nov 2, 2018
Merci d'avoir partagé votre expérience. C'est avec plaisir que nous vous accueillerons lors d'un prochain séjour .

6/10 Okay

øistein

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2018
Response from paul on Nov 2, 2018
merci d'avoir partagé votre expérience

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con encanto cerca del centro
Hotel acogedor y muy bien situado. Habitación limpia y camas cómodas. Atencion exquisita. Muy buena relación calidad precio. Recomendable.
Stayed 1 night in Sep 2018

8/10 Good

Sergio, St Loubes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé en centre ville
Proche de la plage, cet hôtel du centre ville est accueillant. Le responsable a toujours une petite attention à votre égard. Il est à l'écoute. La chambre est confortable et la literie de qualité. La salle de bain est une peu exiguë, surtout devant le lavabo, ou il ne faut pas être très grand. Le petits déjeuner est très correct. Le pain et les viennoiseries sont fraiches.
Stayed 2 nights in Aug 2018
Response from PAUL on Nov 2, 2018
Merci d'avoir partagé votre expérience. C'est avec plaisir que nous vous accueillerons lors d'un prochain séjour .