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Reviews of Hotel Residence Anglet Biarritz - Parme

3 out of 5
Hotel Residence Anglet Biarritz - Parme
28 avenue de Maignon, Anglet, Pyrenees-Atlantiques

Reviews

7.4

Good

Rating 10 - Excellent. 81 out of 429 reviews" "
Rating 8 - Good. 180 out of 429 reviews" "
Rating 6 - Okay. 98 out of 429 reviews" "
Rating 4 - Poor. 59 out of 429 reviews" "
Rating 2 - Terrible. 11 out of 429 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Claims theres a Bar but there isn’t one open! Have to walk 10mins to get something to eat and drink!
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2018

6/10 Okay

Gary

OK not great
Descent enough friendly place to stay, pool very quiet and cleaned daily. Room good, just slightly frustrating that the sink and cupboards where locked up, and you had to pay extra to use the cutlery and crockery etc. We ended up eating on paper plates etc out of principle. We stayed for 3 nights on the way to Spain, there is not a lot of supermarkets around within a mile so you will need to drive. Overall decent place but expensive for what it is, and would not go back.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Was expecting more..to expensive for what you get!
Unfortunately it was a disappointing visit. Pool area is probably the only thing that it is ok (but in the morning you could see that it wasn't that clean!). Hotel generally dated and in need of updating, rooms need attention as they are equivalent to a 2 star. Communal areas are dirty and breakfast very poor or non existent!! For the money that we paid is definitely a big no to stay I future. Well bellow a Ibis budget in our opinion.
Stayed 1 night in Aug 2018

4/10 Poor

Anne, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated hotel appartment without kitchen facilities
Check in was at 15:00, arrived around 16:00 and room was not ready. Had to wait 30 min in lobby. Room/flat was on ground floor. It was spacious but had a damp musky smell. Kitchen unit locked, had to pay extra 10 euros to have it unlocked per day of stay. There was no ventilation in the bathroom. The pool, garden area of the hotel was not very well kept and the pool was not the cleanest. On the plus side, the pool was big and great for the kids. Hotel is located in residential area with no bars/eating places near. You have to drive and the traffic can be heavy at times. Did not enjoy my stay, wish I had continued to Spain right away.
Stayed 2 nights in Aug 2018

6/10 Okay

Edith, Princeton, NJ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff of the hotel was very nice and helpful. This hotel sits on a very nice property that has great potential but it needs to be completely renovated.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Nice apartment
We stayed in a two bedroom apartment for 4 nights. The apartment was nice if a little basic for a 3* hotel. As we weren't staying for a full week, the kitchen was an extra 10 euros per night. The pool is lovely - a great size to actually swim in. The hotel is quite out of the way and although there are bus stops nearby, it's definitely better to have a car. The beach is a 15 minute drive away. If you do have access to a vehicle, this hotel is a great base for exploring the Basque country. We had a lovely time here and would recommend it.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good value, comfy hotel
We only stayed one night so really only slept, and didn't experience any of the hotels facilities. The bed was comfy, and it was nice to have a fridge in the room, as well as a table and chairs. Good value
Stayed 1 night in Apr 2018

8/10 Good

David , Stamford England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very well maintained budget hotel
My family and I were very pleased we chose this location, after a difficult and tiring journey we found that our booking was not registered for some reason but the hotel staff...Olga and Laila... could not have been more helpful in resolving this problem, particularly, in spite of our poor French language skills. Both ladies are a credit to the hotel. They also provided us with excellent local information. We particularly enjoyed the pool and pool area. We are inclined to think this is a very good hotel for families travelling on a budget, in fact it is one of the best we've experienced in France.l
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Poor hotel wifi
The first room we had been given could not receive the hotel wifi. Subsequently, we were given another room which had very poor wifi reception. It worked intermittently. There was also one powerpoint in the room and that was for the TV. The kitchen facilities were extra cost.

4/10 Poor

Derek, Bridgnorth

Disliked: Property conditions & facilities, room comfort
Stalag 14
For me this hotel is a family hotel - if you want to swim in the pool, the hotel is very tired, the bar restaurant was not open in the evening, there were not tea and coffee making facilities, the beds were tired and uncomfortable. The hotel felt to me like a 1960's Butlins type holiday camp. And it was overpriced Oh, the shower was reasonable, other than that if you're using it as a stopover on your way down to Spain, foreget it, sleep in the car. I would have preferred to

6/10 Okay

kat, norwich, uk

Liked: Staff & service
Disliked: Property conditions & facilities
nice hotel, poorly maintained
pro's: Staff friendly, nice pool, free bus to the beach from nearby bus stop, shops & amenities close by, free parking .cons: has not been well maintained - we had booked a studio with kitchenette, but kitchenette was locked up, we had use of fridge & staff found us a kettle on day 2, but we were told the kitchen area did not work & most of the kitchen ares were not in working order. Nice to have table tennis & tennis courts(although tarmac cracked). Did not use gym or squash facilities. We arrived Sunday & restaurant was closed that evening so we had to go out. Did not use restaurant - no menu displayed whilst we were there. Check in time was 4pm - we were not aware of this, but were kindly allowed to use pool area & leave luggage until room ready.

8/10 Good

Alan smart, Berkshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Hotel was very easy to find and had ample parking. The hotel staff were very pleasant and helpful. We had a good sized family room but the double bed had a very bad dip in the middle of the mattress. The room was more than satisfactory. The hotel was walking distance to a shopping centre and restaurants.

8/10 Good

Long time expat

Liked: Cleanliness, staff & service, room comfort
Good Stopover
A good place to stay with children. The quad room with bunk beds worked well, it was like having 2 rooms.

8/10 Good

Jan, Antwerp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover
easy place to stay on my way to Portugal, minus point the bar and restaurant were closed so had to go out to eat
Response from Sarah on Aug 30, 2014
Hello, we thank you for your comment. Our restaurant is opened on Monday to Thursday and our bar is generally open every day. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will visit again
Nice clean place, if you travel with a car easy access to Biarritz

4/10 Poor

Amit

Disliked: Staff & service, property conditions & facilities, room comfort
Unhappy
The 2 main issues for us1. The bad matrix was old. And not straight anymore we didn't get too much to sleep, in the morning. When I feedback to the reception they just ignore . Other issue we order the room with baby bad and they charge us 10 euro for it

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Shouldn't be classed as a 3 star hotel...
We stayed here in December, and arrived to a very cold room. The room (family room for 4) was very basic, and felt more like an industry foremans sleeping quarters than a hotel. Wouldn't go here again. Ever.

10/10 Excellent

Robert, Kamloops, British Clombia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay and would recommend to others
Overall a great stay. Our only advise is to improve the quality of the bed mattresses.

10/10 Excellent

Michele, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the money
Location was great. Easy "in & Out" with plenty of parking. Was great location for visiting all of the Basque area. The room was spacious and frig came in handy. The room and hotel were clean and the staff was very helpful.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
I recently stayed at this hotel,in
I recently stayed at this hotel,in reality it's a collection of studio apartments in a 3 story building with spacious grounds. There is a large pool,table tennis,also tennis court, sauna,dining room for breakfast. The studio's are air conditioned, small refrigerator,T.V.,balcony overlooking the pool. It's located in a nice upscale area about 5 clicks from downtown Biarritz.Studio's have a queen size bed,double sofa and double bunk. Excellent value.

8/10 Good

Sylvie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Noël à Anglet
Appartement spacieux pour 3. Odeurs dans la salle de bains et wc.
Stayed 5 nights in Dec 2021

10/10 Excellent

Chamoun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Séjour tres calme et confortable. Personnel tres agreable et efficace.
Stayed 2 nights in Oct 2021

6/10 Okay

bruno

Stayed 1 night in Oct 2021

8/10 Good

Blandine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
j'ai pris un chocolat chaud a 3,50€ pour ma fille avant de partir "dommage ça gâche" la prochaine fois je prendrais ni café ni chocolat. Pour le reste problème de Contact sur( 2 prises chambre 105) . Le personnels rien a dire. PS,:le veilleur de nuit super garder le
Stayed 1 night in Oct 2021

8/10 Good

veronique

Liked: Cleanliness, staff & service, room comfort
Nous avons passé une seule nuit. Avons bien apprécié la chambre,la literie,la piscine..le petit déjeuner était tres bien. Hotel un peu vieillissant mais tres propre.tres bon sejour
Stayed 1 night in Sep 2021

8/10 Good

johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Chamoun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Séjour très agréable ; chambre bien équipée et très confortable. Le personnel est très serviable et efficace.
Stayed 15 nights in Aug 2021

8/10 Good

Sylvain

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Aug 2021

10/10 Excellent

MARIE NOELLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Anglet Biarritz Parme
Excellent séjour. Hôtel très propre. Personnel très agréable et à l écoute. On reviendra!
Stayed 4 nights in Aug 2021

8/10 Good

Carlos

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme a la maison :)
C'est toujours un plaisir de séjourné a l'Hotel Residence Anglet Biarritz - Parme :) Accueil, services, tout est fait pour se sentir comme à la maison. (Prévoir des serviettes perso pour la piscine)
Stayed 1 night in Jul 2021

6/10 Okay

Elodie

Traveled with family
Disliked: Property conditions & facilities
Vieillissant
Complexe à bout de souffle...vétuste.
Stayed 2 nights in Jul 2021

10/10 Excellent

Christine

Traveled with family
Stayed 1 night in Jul 2021

4/10 Poor

Gianandrea

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

4/10 Poor

Adeline

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuyez!!!!
Tres sale, salle de bain limite propre Une terrasse qui colle a y laisser ma tong , je l ai signaler lais rien n a ete fait Mobilier vieillissant Petit dejeuner 8e ( jambon moyen , pas d oeufs pas de bacon) Le dernier matin a 8h il n y avait pas de pain Le seul plys c est l emplacement Tres decu Les poubelles et mobilier casser sont apparent sur le côté de l hotel N Y ALLEZ PAS...FUYEZ!!!!
Stayed 2 nights in Jun 2021

8/10 Good

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Stephane

Liked: Staff & service
Stayed 2 nights in Jun 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

sebastien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Le cadre et l'accueil sont bons. C'est à peu près tout. Les meubles sont vieillissants, la propreté laisse à désirer (j'ai retrouvé des cheveux de l'ancien locataire sur la couverture du lit), la télévision est à peine plus grande que l'écran de mon smartphone et la douche (le pommeau surtout) doit être allumée à fond pour avoir un jet qui fasse autre chose que couler le long du tuyau.
Stayed 2 nights in Apr 2021
Response from Réception on Apr 29, 2021
Bonjour, Merci de votre avis positif sur la réception. L'hôtel est en train d'être rénové et nous espérons vous revoir dans de meilleures conditions. Cordialement, La réception

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from La réception on Apr 6, 2021
Un grand merci pour cette excellente note que vous nous attribuez. Nous sommes ravis que votre expérience chez nous ait été à la hauteur de vos attentes. Nous espérons vous revoir prochainement chez Hôtel Résidence Anglet Biarritz Parme

8/10 Good

Mélinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit w. E.
Sympathique sejour
Stayed 1 night in Mar 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement agréable et calme
Stayed 1 night in Mar 2021

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021