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Relais & Châteaux Hôtel Parc Victoria
5.0 star property

Luxury Art Deco hotel, walk to Bay of Biscay

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Relais & Châteaux Hôtel Parc Victoria

Photo gallery for Relais & Châteaux Hôtel Parc Victoria

Outdoor pool, sun loungers
Exterior
Superior Double Room (Pavillon) | Minibar, in-room safe, individually decorated, desk
Family Suite | View from room
Game room

Overview of Relais & Châteaux Hôtel Parc Victoria

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
5 Rue Cépè, Saint-Jean-de-Luz, 64500
  • Popular LocationSt-Jean-de-Luz Beach5 min walk
  • Popular LocationChurch of St-Jean-Baptiste15 min walk
  • Popular LocationPort de Saint-Jean-de-Luz18 min walk
  • AirportBiarritz (BIQ-Pays Basque)17 min drive
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Room options

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, individually decorated, desk

Deluxe Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 645 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Bathroom | Shower, free toiletries, hair dryer, towels

Junior Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room (Pavillon)

Minibar, in-room safe, individually decorated, desk

Superior Double Room (Pavillon)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room (Villa)

Minibar, in-room safe, individually decorated, desk

Superior Double Room (Villa)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, individually decorated, desk

Family Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, individually decorated, desk

Classic Room

Highlights

Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Saint-Jean-de-Luz

Located in Saint-Jean-de-Luz, Relais & Châteaux Hôtel Parc Victoria is near the beach. The area's natural beauty can be seen at Bay of Biscay and Hendaye Beach. Traveling with kids? Consider Littoral Paul Jovet Botanical Garden and Bid'a Parc. Discover the area's water adventures with kayaking, surfing/body boarding, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Saint-Jean-de-Luz travel guideOpens in a new window

What's nearby

  • St-Jean-de-Luz Beach - 5 min walk
  • Les Flots Bleus - 6 min walk
  • Pointe de Sainte Barbe - 13 min walk
  • Church of St-Jean-Baptiste - 15 min walk
  • Port de Saint-Jean-de-Luz - 18 min walk

Getting around

  • Saint-Jean-de-Luz Ciboure Station - 18 min walk
  • Biarritz (BIQ-Pays Basque) - 19 min drive

Restaurants

  • Café le Vauban - 11 min walk
  • Le Bar Basque - 9 min walk
  • Bellini - 10 min walk
  • Brasserie le Sud - 11 min walk
  • Restaurant Ilura - 11 min walk

About this property

Relais & Châteaux Hôtel Parc Victoria

Luxury family-friendly hotel by the ocean
At Relais & Châteaux Hôtel Parc Victoria, you can look forward to golfing on site, a terrace, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a sports massage or reflexology. The on-site French cuisine restaurant, Les Lierres, offers lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Continental breakfast (surcharge), tennis courts, and supervised childcare (surcharge)
  • Games, table tennis, and a foosball table
  • An elevator, 1 meeting room, and a billiards/pool table
Room features
All guestrooms are individually decorated, and feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM–10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Les Lierres

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Games
  • Golf
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • 538 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 30 2023 to December 31 2024 (dates subject to change).
The property is closed between December 1 and March 20.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 24 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Parc Victoria Saint-Jean-de-Luz
Parc Victoria Saint-Jean-de-Luz
Parc Victoria
Parc Victoria Hotel
Relais & Châteaux Hôtel Parc Victoria Hotel
Relais & Châteaux Hôtel Parc Victoria Saint-Jean-de-Luz
Relais & Châteaux Hôtel Parc Victoria Hotel Saint-Jean-de-Luz

Frequently asked questions

Does Relais & Châteaux Hôtel Parc Victoria have a pool?

Yes, this property has an outdoor pool.

Is Relais & Châteaux Hôtel Parc Victoria pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Relais & Châteaux Hôtel Parc Victoria?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Relais & Châteaux Hôtel Parc Victoria?

Check-out is at noon.

Where is Relais & Châteaux Hôtel Parc Victoria located?

This family-friendly Saint-Jean-de-Luz hotel is located by the ocean, within a 10-minute walk of St-Jean-de-Luz Beach and Bay of Biscay. Littoral Paul Jovet Botanical Garden and Les Flots Bleus are also within 15 minutes. Saint-Jean-de-Luz Ciboure Station is 18 minutes by foot and Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) is 18 minutes.

Relais & Châteaux Hôtel Parc Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 55 reviews" "
Rating 8 - Good. 9 out of 55 reviews" "
Rating 6 - Okay. 3 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Stayed 3 nights in Sep 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best ever!
This is a most beautiful hotel lovingly cared for by the nicest of people. The Art Deco is splendid. Nothing is too much trouble for the excellent and superb staff.
Stayed 7 nights in Sep 2022

10/10 Excellent

CELSO

Stayed 1 night in Oct 2021

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Jean de Luz Hotel
Lovely old-world style hotel, excellent restaurant, lovely garden, a great haven of peace whilst the town was rather hectic with many visitors and too many cars.
Stayed 3 nights in Sep 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy dog friendly hotel
Unique hotel with first class service. Travelling with a dog often limits your choice of top class hotels so we are pleasantly surprised to find the Parc Victoria accepted dogs. We were not disappointed, excellent suite with conservatory, great food along with an amazing pool and lovely gardens. We will be back next time we’re in the area.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Fernando, Buenos Aires

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique decoration. Furniture and art pieces selected personally by the owner of the property. Wonderful garden. Excellent good taste and refinement in every detail.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

victor, san juan, puerto rico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
charming, excellent location, friendly staff, nice rooms and bathrooms
Stayed 1 night in Sep 2019

10/10 Excellent

JohnC, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and quiet retreat just steps from the beach and bustle of center city. Staff helpful and friendly. Do not miss dinner in the restaurant. We sat poolside and had a delicious, creative and peaceful dinner under the stars. Small but excellent and fairly priced wine list. Our Pavillion (I.e. cottage away from the main building) was spacious and quiet. Highly recommended.
Stayed 2 nights in Sep 2019