Dear Stéphanie,Thank you for this positive review of your stay.We are thrilled to hear that our staff's professionalism and joy set a positive tone for your stay and that you liked our restuarant and our bar. Your intention to return to Regina Experimental Biarritz is the highest compliment we could receive. The entire team is looking forward to welcoming you back, ensuring that each visit is as memorable as the last.Warm regards,Stephanie Digeon, General Manager

Dear Stéphanie,Thank you for your review, our teams were delighted to contribute to make your stay enjoyable and thank you for your very kind words.We look forward to welcome you back to Regina Experimental Biarritz,Best regards,Stephanie Digeon, General Manager

Dear Lisa,Thank you for taking the time to let us know your opinion of your recent stay.We're thrilled to hear that you had such a nice experience with us and that our team provided exceptional service, going above and beyond to ensure your comfort and satisfaction - their dedication is indeed one of our hotel's greatest strengths. It's delightful to learn that our recent renovations have resonated with you, capturing the essence of uniqueness while paying homage to historical elegance. The design elements, inspired by the grandeur of the past with a contemporary twist, aim to provide an environment as memorable as the service. Your acknowledgment of the room cleanliness, hotel condition, and amenities reflects our commitment to excellence in all aspects of our guest experience.We look forward to welcoming you back.Kind regards,Stephanie Digeon, General Manager

Dear Alfonso,Thank you very much for this positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back in the future.Best wishes,Stephanie Digeon, General Manager

Dear Seamus,Thank you for taking the time to share your opinion with us.We are delighted that you were happy with our hotel and appreciated our comfy beds, we understand that a good night's sleep is so very important.We are pleased to hear that you appreciated our hotel's design concept.We hope to welcome you back.Best wishes,Stephanie Digeon, General Manager

Chère Linda,Merci pour cette appréciation maximale.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous revoir parmi nous. Bien à vous,Stephanie Digeon, Directrice générale

Dear Geraldine,Thank you for your review.We are delighted to hear that you appreciated the classy renovation of our beautiful art deco building and enjoyed the incredible sea views. Our location, a little away from the main town, allows our guests to experience the tranquillity of the coast while still being close to the city centre.We understand that the hill on the way back to the hotel might be challenging for some guests, but we are glad it didn't detract from your overall enjoyment. We are always looking for ways to improve our guests' experiences, and your feedback is valuable to us.We hope to welcome you back in the future. All the best,

Dear Guest,Thank you for positively reviewing your visit.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We would be delighted to welcome you back on another occasion.Kind regards,Stephanie Digeon, General Manager

Dear Mark,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to seeing you again on your next visit.Best wishes,Stephanie Digeon, General Manager

Dear Alexandra,Please accept our thanks for your kind review regarding your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again on your next stay.Best wishes,Stephanie Digeon, General Manager

Dear Melanie,Thank you for taking the time to share your review.We are delighted to hear that you found our team attentive and helpful and that you enjoyed the comfort of your room and the bed. It's great to know that the atrium and its music added to the ambience of your stay. We appreciate your feedback on the areas where we can improve. We understand that some design elements may not have been as functional as expected, and we will take your comments into consideration for future enhancements.Regarding the shower temperature, we will look into this issue to ensure a more comfortable experience for our guests. We apologize for any inconvenience you may have experienced during your stay.We look forward to welcoming you back. Best wishes,