Ratings based on 269 Verified Reviews
3.5 Room cleanliness
3.2 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Oct 17, 2016 on Hotels
by A verified traveler from Northeast England
Room with a viewPosted Sep 8, 2016 on Hotels
Located overlooking Anglet beaches with fabulous view of the sunset from the front of the hotel, but also peaceful and verdant fields of the golf course at the rear. Great place to stay if you are happy with mediocre room maintenance. Clean but generally in need of a face lift and minimum staff availability.
by Lynley from Thame Oxfordshire
Do NOT book!!Posted Aug 27, 2016 on Hotels
Do NOT book this hotel. It is advertised as a 4* residence but I wouldn't even give it 1*!! Nothing that hotels.com advertises about this establishment is true. Cupboard doors are falling off, live electrical wires exposed which is a major hazard for young children especially, the bathroom filthy and when you go to the toilet you bump your head on the hot water service positioned directly above. When we complained, the management were extremely rude, unhelpful and continually contradicted themselves. You are better off sleeping on the beach opposite and saving yourself the money. By far the worst hotel we have ever stayed at in France and we will not be using hotels.com again as they have clearly falsely advertised this hotel and charged a ridiculous amount of money for our stay. It says it is self catering but you have to ask for a toaster and kettle which was subsequently thrown at us by management. There is no shuttle bus, kids club and the pool is freezing and in need of upgrading like the rest of the dump. If we could have walked out we would have but unfortunately all other accommodation was fully booked and we had two young children who couldn't sleep on the beach. A true disappointment!!
for Everyoneby A verified traveler from Australia
Lovely location, rooms in need of upgradePosted Aug 25, 2016 on Wotif
Great location & functional space but warne & tired rooms that need an upgrade
by A verified traveler
Posted Aug 7, 2016 on Hotels
WIFI was not connected at all in separate buildings... It should ve omproved. It is not a hotel, but for long stay appartment so that room cleaning service is not available every day. In addition, during high season, it is difficult to find parking space when you arrive late.
by John from Newfoundland and Labrador
Posted Jul 30, 2016 on Hotels
Nice pool and close proximity to beach. Staff on the front desk were exceptional! Helped us with all questions and helped us to book rooms in our next stop in Spain. Awesome!
by Tanya from Kingston Canada
Nice Family Hotel - Great ValuePosted Jul 18, 2016 on Hotels
Great location with access to lovey seafront promenade. Room was clean and well appointed. A little dated in some of the furnishings but overall a great value. Our kids loved the pool.
by Sean from Chicago
Cheap but Not good.Posted Jul 16, 2016 on Hotels
The air-conditioning did not work and neither did the WiFi. Bad service
by Hattan from Jeddah, Saudi Arabia
NOT 4 stars, it is 3 stars only!!!!??????Posted Jul 15, 2016 on Hotels
It is only 3 stars not four, no A/C in the room, the reception closes at mid-night, internet wifi is available only at one building but no wifi at the other building at all.
by Tanya from Ventura
Over priced and antiquated. Not worth the $.Posted Mar 6, 2016 on Hotels
The condition of the hotel is very old. The heating system was very poor, antiquated and did not work. The room was SO COLD, and the staff did not provide an alternate radiator. The bed is not comfortable, the bedding old. The wifi only worked when the “stars aligned”, otherwise you must go outside next to the lobby to get a signal. Very, very poor. The good thing is the location: it’s next to the ocean and easy access to Biarritz. Otherwise, the place very over priced! I would not recommend.