Ratings based on 492 Verified Reviews

3.7 out of 5
75% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from melboure australia

Nice, clean

Posted Oct 17, 2017
The hotel next to McDonald restaurant - handy for late food
3 out of 5
by A verified traveler from Moss Vale NSW

Near the friend's wedding

Posted Sep 28, 2017
Pros: The location and the staff
Cons: Laundry procedures - crumpled bed sheets do not impress. A/C did not work.
Location: Location suited our need.
The room was sub-standard for the tariff. The building was impressive and well kept. Parking was very good. The staff were very good and pleasant.
Comment from Hotel Management
Sep 30, 2017 by Brooke, Hotel Management
Dear Bob, Thank you for your feedback on your recent stay at our hotel. I am sorry to hear about the sheets on your bed. Thank you for letting us know; we take this feedback very seriously and it will be passed onto our Housekeeping team. We do hope to welcome you back again soon. Warmest Regards, Brooke Lendrum Front Office Manager
3 out of 5
by A verified traveler

Not closed to the city.

Posted Sep 25, 2017
Pros: Their personal and their restaurant.
Cons: Rooms did not had draws to put our clothes. Rooms need to be paint, curtains need to be replace.
Location: To far from the city, train and fairy stations. 0 things to do nearby.
Not to fun. at night can not find a good restaurant to walk or bar. We had to eat at the hotel.
Comment from Hotel Management
Sep 30, 2017 by Brooke, Hotel Management
Dear Anoymous, Thank you for your feedback on your recent stay at our hotel. We hope that we will welcome you back again in the near future. Warmest Regards, Brooke Lendrum Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2017
Was down for a job interview and made the 3 day stay quite comfortable.
Comment from Hotel Management
Aug 30, 2017 by Brooke, Hotel Management
Dear Anonymous, Thank you for your excellent review on our Hotel! It is a pleasure to hear you had a wonderful stay. We look forward to welcoming you back soon. Warmest Regards, Brooke Lendrum Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Two nights in a comfy bed

Posted Aug 18, 2017
Stayed here for two nights amidst my short term rental hopping and it a great mattress to sleep on. The staff were lovely to deal with and seeing that there was a security guard added comfort. Breakfast buffet wasn't too shabby either and to top it off was a really good takeaway mocha before my work day.
Comment from Hotel Management
Aug 21, 2017 by David , Hotel Management
Hi Najwa, Thanks for the great feedback. It's nice to hear that you enjoyed your stay. We agree there is nothing better to warm you up on a chilly Sydney morning then one of our freshly made coffees. Hope to see you again soon. Regards David Clifford General Manager
5 out of 5
by A verified traveler

Posted Jul 23, 2017 on Hotels
Comment from Hotel Management
Jul 25, 2017 by Brett, Hotel Management
Dear Anonymous, Thank you for your excellent review! We look forward to seeing you again soon. Warmest Regards, Brooke Lendrum Front Office Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Mel

Bit run down

Posted Jul 17, 2017 on Wotif
Pros: Wonderful breakfast
Cons: No shaving kit and have to ask for dental kit
Location: next to Maccas and Hungry Jacks
Fantastic breakfast, one of the best. Good parking amenities, which is important if you rent a car
Comment from Hotel Management
Aug 1, 2017 by Brooke, Hotel Management
Dear S, Thank you for your wonderful feedback on your recent stay. We look forwarding to seeing you again in the near future. Warmest Regards, Brooke Lendrum Front Office Manager
5 out of 5
by johno from Canberra

visit to the big smoke

Posted Jul 15, 2017 on Hotels
perfect
Comment from Hotel Management
Jul 25, 2017 by Brett, Hotel Management
Dear Johno, Thank you for your excellent review on our hotel! It is a pleasure to hear you enjoyed your stay and we look forward to welcoming you back again soon. Warmest Regards, Brooke Lendrum Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to supermarket and takeaways. Very good.

Posted Jul 11, 2017 on Wotif
We would have breakfast at 6:30 am staff service was excellent, made us feel at home. Most of the morning we will out till 9:15pm have Shower sleep and go again. The only down fall was noises from downstairs you could hear from the room. But enjoyed our stay.
Comment from Hotel Management
Jul 26, 2017 by Brooke, Hotel Management
Dear Anonymous, Thank you for you feedback on your recent stay. It is a pleasure to hear that you enjoyed your stay and received wonderful service from our team. I would like to apologise for the issue you had with the noise from downstairs. Please feel free to contact our 24 hour reception team as we can assist you with this issue. We look forward to welcoming you back again soon. Warmest Regards, Brooke Lendrum Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Friendliest staff ever

Posted Jul 11, 2017 on Wotif
Friendliest and most accommodating staff in the Rydges chain and I've stayed at a lot. This Rydges needs an upgrade as it's a little tired looking. Nevertheless the beds we're comfy, air conditioning was great on a cold night and the restaurant and room service food was amazing!
Comment from Hotel Management
Jul 26, 2017 by Brooke, Hotel Management
Dear Daniel, Thank you so much for your excellent review on our Hotel! It is a joy to hear such wonderful feedback about your stay and our Staff. I would like to mention that this feedback regarding our rooms has been passed onto our Management Team. We look forwarding to welcoming you back in the near future. Warmest Regards, Brooke Lendrum Front Office Manager