Ratings based on 257 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Otago, New Zealand

Great NICE hotel Absolute find.

Posted Aug 17, 2017
Pros: Desk staff and service staff most obliging in every way.
Cons: We wouldnt expect anything more for such a reasonable price
Location: Location perfect for our needs.
After a very late ferry, finding Best Western with very helpful english speaking staff, this was a godsend after a long day of travel. Quiet room, great rest, excellent secure parking, nothing too much trouble for helpful and very pleasant staff. Assistance in finding our way onward. Most definitely recommended.
3 out of 5
by A verified traveler from Cheshire

Mediocre inexpensive town hotel in Bastia

Posted May 29, 2017
Pros: The garage had some space so we could keep our hire car off the roads. The staff were friendly and helpful.
Cons: The breakfast was meagre - typical continental. To improve start by addressing all of the above.
Location: The hotel was nearly a mile from the town where the restaurants etc were and up quite a steep hill. There was nothing to do nearby.
The room was small and the bathroom bit was like a mobile home plastic pod. Functional but not a pleasant experience. The shower did actually work fine as did the loo and washbasin it just wasn't nice. The kettle decided to boil itself in the middle of the night - quite eerie. The Aircon switch crackled and made alarming electrical noises whenever it turned itself on. The cups for tea and coffee were cardboard and most unpleasant to use. Also whisky dissolved them - oops. The TV remote control took two visits to reception to get it to work and then only when it wanted to. There was no outside space to sit apart from the road outside. The magnifying mirror in the room was not near the basin for shaving and was too high up for makeup. The kettle was directly below the TV so the steam will damage that in time. We had 5 nights at the Best Western Hotel at L'ile Rousse before and all the above were massively better - even the breakfast - scrambled eggs, bacon and tomato
Comment from Hotel Management
May 31, 2017 by The Manager, Hotel Management
Dear guest, Thank you for sharing your experience rarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
4 out of 5
by A verified traveler

Convenient hotel

Posted Mar 7, 2017 on Hotels
Good hotel
Comment from Hotel Management
Mar 12, 2017 by General Manager, Hotel Management
Dear guest, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Sincerely, The Manager
3 out of 5
by A verified traveler

Convenient

Posted Dec 3, 2016 on Hotels
Staff at the reception desk could have been more informative/friendly or asked if you had a good day for eg
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Dear guest thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, The Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Sydney, Australia

Nice hotel but too far from town

Posted Oct 2, 2016 on Wotif
Pros: Clean and easy parking
Location: No activities in the immediate area. Location a bit too far from any action.
Hotel was quiet but a long way from shops and restaurants. If you walked down to town it was along hike back up the hill. The window in the room was very small as was the bathroom.
Comment from Hotel Management
Oct 9, 2016 by The Manager, Hotel Management
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Castleford, Great Britain

Lovely location, close to town centre and villages

Posted Sep 26, 2016
Pros: Unobtrusive staff. Good location and good view from the 3rd floor room. The rooms are well designed and compact for one person.
Cons: The dining room should be away from reception, preferably towards the back of the building
Location: Easy access to train, coach and bus transport. Walking distance from square and cafes. For those who like walking, the mountains are on the door step.
Easy access to the harbour and the villages above the city of Bastia.
Comment from Hotel Management
Sep 28, 2016 by La Direction, Hotel Management
Dear guest, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 14, 2016 on Hotels
4 out of 5
by A verified traveler

Modern, comfortable and well-run

Posted Jul 28, 2016 on Hotels
Well-ru, modern and well-maintained hotel in a pleasant part of town about 1/2 mile uphill from the city center. Very comfortable rooms.
Comment from Hotel Management
Jul 31, 2016 by La direction, Hotel Management
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, New York

Nice Hotel in the New Bastia City Centre

Posted Jul 13, 2016
Pros: Clean, convenient access to bus, train services and City Centre. They also had baggage storage.
Location: Shopping, Dining,
We stayed at this hotel before starting the GR-20. It was very comfortable and the staff was very helpful and friendly. They also spoke Fluent English.
Comment from Hotel Management
Jul 14, 2016 by The Manager, Hotel Management
Dear guest, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 12, 2016 on Hotels