Ratings based on 430 Verified Reviews

3.9 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Moved to another Citadines hotel without consent

Posted Oct 23, 2017
Cons: Customer Service and consideration that travelers often choose a location for a reason.
Travelling in a large group for a wedding. We all arranged to be at the Citadines Republique. Half the group was relocated to another Citadines hotel without any consent or advanced notice. The explanation we got was that the hotel was overbooked. No form of compensation was offered proactively for this inconvenience
Comment from Hotel Management
Oct 30, 2017 by Aurélie, Hotel Management
Dear guest, Thank you very much for your feedback. The move we had to organize was due to other guests who were unable to travel and get back home in secure conditions. You were moved into a renovated Residence equiped with larger rooms and globally of a higher standard than our Residence even if both residences are on the same category. We also organized a taxi transfer by our own. We are very sorry if you felt that we should have notice you before but we were ourselves aware of it the day of your arrival and had no other choice to do so. Thank you very much for your understanding. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Good location, nice hotel

Posted Sep 18, 2017
Pros: Location and clean
Cons: The beds were a little too hard
The hotel is in a great location just outside the main tourist area so that you can get a more local feel but also in easy walking distance to the Marais
Comment from Hotel Management
Sep 21, 2017 by Aurélie, Hotel Management
Dear guest, thank you very much for your feedback. We hope having the pleasure to welcome you again at anyone of our servcied residences. Kind regards, Aurélie.
4 out of 5
by clare

Comfy room kitchenette, very close to metro!

Posted Aug 1, 2017 on Hotels
The room was small but not tiny. The beds were singles in our twin room and of regular size and comfortable. Each bed had 2 pillows. The room had a kitchenette as you walk in the door. The bathroom shower glass didn't stop the water getting onto the floor. In fact it was pointless having the small piece of glass trying to stop the water. This wouldn't have bothered us if we had enough towels to be able to mop it up but as the apartment (room) cleaning was only weekly we didn't have the towels to be able to do this. Long term I imagine alot of water damage will acrue over the coming months/years!! The front desk staff were friendly and helpful with directions to the tourist areas. There was a metro stop, good healthy style supermarket 50m from the hotel. Some restaurants nearby too. The room was clean and functional although there was no air conditioning. This meant we had to open the windows at night and each night we heard the noisy tenants in a room opposite the courtyard who liked to party until 5am! Wifi is good too. Overall a good place to stay as it is relatively new.
Comment from Hotel Management
Aug 3, 2017 by Citadines Republique, Hotel Management
Dear guest, Thank you very much for your message. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We have noted your observations concerning the bathroom shower glass that requires improvement. Please be assured that we will coordinate the plans for these enhancements with the respective team members. Once again, thank you very much for your valued feedback. From all the Team, we look forward to welcoming you again at any one of our serviced residences.
2 out of 5
by A verified traveler

Not so good

Posted Jul 9, 2017
Too small, no aircon and didn't cater for the Paris heat in summer
Comment from Hotel Management
Jul 13, 2017 by rt, Hotel Management
Thank you for taking the time to share your feedback with us via expedia. We welcome suggestions such as yours as they indicate the areas where we can further improve. Air con will be put in the residence before summer 2018. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better Yours sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2017
Nice location and very convenient to Metro.. Good value. Clean and comfortable. Room a little small for a studio but ok.
Comment from Hotel Management
Jun 16, 2017 by RT, Hotel Management
Thank you very much for your feedback
4 out of 5
by Ali

Good for a small family

Posted May 4, 2017 on Hotels
Convenient
Comment from Hotel Management
May 9, 2017 by Citadines Republique, Hotel Management
Dear Guest Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. We really hope to welcome again in our residence. Kind regards
5 out of 5
by yael

very good

Posted Apr 21, 2017 on Hotels
second time at the hotel. very comfortable stay. close to the metro
Comment from Hotel Management
May 2, 2017 by Citadines Republique, Hotel Management
Dear Guest, Thank you very much for your feedback. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Halifax, NS, Canada

Great place

Posted Apr 20, 2017
Pros: Mostly everything was great
Cons: Only con was shower, need a curtain or full doors, floor can get soaked because of the 1/4 size glass along the side.
Location: Metro literally steps away to take you to all great attractions, plus great little neighborhood with things to eat or drink....
First time in Paris, great location close to metro, great size, close to grocery store to have stuff on hand when you wanted them...comfy beds, would definitely stay again....
Comment from Hotel Management
Apr 20, 2017 by RT, Hotel Management
Dear Angela, Thank you very much for your nice feedback. We really hope to welcome you soon in our residence Citadines Republique.
5 out of 5
by abrar from new York

nice hotel

Posted Mar 31, 2017 on Hotels
well it was a great stay nice location nice room with all kitchen and nice places to eat near by excellent
Comment from Hotel Management
Apr 7, 2017 by Citadines Republique, Hotel Management
Hi Abar. We want to thank you very much for your feedback. We really hope to welcome you again in Citadines Republique.
4 out of 5
by Keith

Posted Mar 13, 2017 on Hotels
Comment from Hotel Management
Mar 27, 2017 by Citadines Republique, Hotel Management
Thank you very much for your feedback.