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Reviews of Chalet High by Capital Vacations

3 out of 5
Chalet High by Capital Vacations
2742 Fairway Drive, Basye, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 332 reviews" "
Rating 8 - Good. 113 out of 332 reviews" "
Rating 6 - Okay. 31 out of 332 reviews" "
Rating 4 - Poor. 14 out of 332 reviews" "
Rating 2 - Terrible. 1 out of 332 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Chalet High on Feb 8, 2024
Thank you for taking the time to review our property. We hope to see you back again soon!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, room comfort
Excellent getaway!
Everything we needed for our stay was there. Kitchen was spotless. Bathrooms were spotless.
Stayed 3 nights in Nov 2023
Response from Chalet High on Nov 22, 2023
Thank you for taking the time to review our property! We're so glad that you enjoyed your stay and we hope to see you back again!

8/10 Good

Krystle

Liked: Cleanliness, room comfort
Older building but large. Great for a family get away or a cozy couple stay, with a cabin feel. Beautiful property, a great escape from the city life. Quiet. Better than a hotel.
Stayed 2 nights in Oct 2023
Response from Chalet High on Oct 30, 2023
Thank you for taking the time to review our property. We glad that you enjoyed your stay and we hope to see you back again!

10/10 Excellent

Terry and Melissa

Stayed 2 nights in Oct 2023
Response from Chalet High on Nov 22, 2023
Thank you for taking the time to review our property! We hope to see you back again soon!

10/10 Excellent

Jane

Liked: Cleanliness, room comfort
Highly Recommend - A Gem.
The hosts in the office were exceptional and very helpful. It was lovely to chat to them. Instructions were clear, if you arrive after hours you are sent details of how to pick up your keys. The chalet overlooked the golf course, very quiet. Recommend stocking up as you have a full kitchen, laundry. I am a clean freak and the cleanliness of the property was exceptional. No faults at all, full kitchen with dishwasher, full sized fridge freezer and oven and extensive cookware. Bed was really comfy and we slept well. Two bedrooms with two bathrooms. Very rested and would highly recommend. Great value if staying several nights.
Stayed 2 nights in Oct 2023
Response from Chalet High on Oct 27, 2023
Thank you so much for taking the time to review our resort. We so pleased that you enjoyed your stay and we hope to see you back again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Shenandoah Caverns Trip
Location was convenient to shopping and dining. Beautiful drive with the leaves changing colors. Lots of wildlife specially at night. Overall, excellent family weekend trip.
Stayed 2 nights in Oct 2023
Response from Chalet High on Oct 23, 2023
Thank you for taking the time to review our property. We're so glad that you enjoyed your stay and we hope to see you back again soon!

8/10 Good

Verified traveler

Liked: Room comfort
Good short stay
Nice little place. A little dated, but clean and neat. Take to heart that there is no comforters and the blankets provided are thin. The tv in our bedroom wouldn't move off of one channel no matter what we tried. That was annoying, but our stay was brief. Bed was comfortable, but hard. The jetted tub was great, but there isn't anything over the outtake and I got a toe and my back sucked up before I realized what it was. It hurt. A child could be hurt especially if they would explore the hole with their fingers. Please put lights near the trash. We went to turn around after putting in trash early morning in the dark and never saw the the culvert. Smashed our bumper and had to call a tow truck. Definitely couldn't see that it wasn't part of the driveway.
Stayed 2 nights in Oct 2023
Response from Chalet High on Oct 9, 2023
Thank you for taking the time to review our property. We will address your concerns with maintenance, management, and our board of directors. We hope to see you again!

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, room comfort
The interior space is definitely well dated but very clean and generally in good condition. Lots of space and a very quiet location. Beautiful scenic countryside all around. Can’t beat the price. Would stay again.
Stayed 2 nights in Sep 2023
Response from Chalet High on Oct 2, 2023
Thank you for taking the time to review our property. We're glad that you enjoyed your stay and we hope to see you back again.

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, room comfort
A lot of rental for a little money
Great location, lots of space, very reasonable rates, great pool and hot tub. Can't beat it for lower-priced, roomy accomadations near Bryce.
Stayed 2 nights in Sep 2023
Response from Chalet High on Sep 20, 2023
Thank you so much for taking the time to review our property. We so happy that you enjoyed your stay, and we hope to see you back again!

8/10 Good

Li

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Chalet High on Sep 7, 2023
Thank you for taking the time to review our property. We hope to see you back again!

10/10 Excellent

Aly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was our first outing as a married couple alone together and we really enjoyed how quite and clean the property was. The view was amazing as well!!!
Stayed 2 nights in Sep 2023
Response from Chalet High on Sep 4, 2023
Congratulations! We're so glad that you enjoyed your stay and we hope to see you back again soon!

10/10 Excellent

Albert

Liked: Cleanliness, room comfort
Chalet High was an amazing find. My wife and I used it as a central location to visit vineyards throughout the Shenandoah region. There are many wonderful vineyards in the area. It was nice to come back to a comfortable place rather than a hotel room. It was clean and well kept. Check in and out was extremely easy.
Stayed 2 nights in Aug 2023
Response from Chalet High on Aug 15, 2023
Thank you for taking the time to review our property. We're so glad that you enjoyed your stay and we hope to see you back again!

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect weekend getaway. Loved the location on the golf course. Great patio view to drink morning coffee and evening wine while watching the golfers. Very peaceful and close to many amenities. Highly recommend the hike around Lake Laura which is a very short drive with beautiful scenery. Very comfy and spacious master bedroom/bathroom downstairs. Would definitely stay here again!
Stayed 2 nights in Jul 2023
Response from Chalet High on Aug 1, 2023
Thank you for taking the time to review our property. We're so glad you enjoyed your stay and we hope to see you back again soon!

8/10 Good

Morris

Stayed 2 nights in Jul 2023
Response from Chalet High on Jul 25, 2023
Thank you for taking the time to review our property. We're glad you enjoyed your stay and we hope to see you back again!

8/10 Good

Carol

Stayed 2 nights in Jul 2023
Response from Chalet High on Jul 25, 2023
Thank you for taking the time to review our property! We're glad you enjoyed your stay and we hope to see you back again!

10/10 Excellent

Bonnie

Stayed 3 nights in Jul 2023
Response from Chalet High on Jul 25, 2023
Thank you for taking the time to review our property! We're glad you enjoyed your stay and we hope to see you back again!

10/10 Excellent

Juan José

Stayed 2 nights in Jul 2023
Response from Chalet High on Jul 27, 2023
Thank you for taking the time to review our property. We hope to see your back again!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Very spacious, clean, very friendly and helpful staff, great pool, hot tub and sauna. Lots of parking, quiet couldn’t hear the neighbors, but the down fall was furniture was out dated and uncomfortable to sit and sleep in, kitchen is sparkly furnished, stove took along time to heat up, mattress’s were very uncomfortable to sleep in.
Stayed 7 nights in Apr 2023
Response from Chalet High on Apr 12, 2023
Thank you for taking the time to review our property. We're glad that you enjoyed your stay, we will bring your concerns to management, and we hope to see you back!

10/10 Excellent

Jaikumar

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023
Response from Chalet High on Apr 3, 2023
Thank you for taking the time to review our property. We hope to see you back again soon!

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, room comfort
Great place to stay! The rooms are a little dated, but they are clean and
Stayed 2 nights in Jan 2023
Response from Chalet High on Jan 19, 2023
Thank you for taking the time to review our property, we're glad you enjoyed your stay and we hope to see you back again soon!

10/10 Excellent

Katherine

Stayed 8 nights in Dec 2022
Response from Chalet High on Jan 5, 2023
Thank you so much for taking the time to review our property. We hope to see you back again soon!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, room comfort
winter getaway
Great vacation condo was very close to a ski resort and great hiking trails nearby. Large kitchen and spacious rooms.
Stayed 3 nights in Dec 2022
Response from Chalet High on Dec 31, 2022
Thank you for taking the time to review our property. We're so glad that you enjoyed your stay and we hope to see you back again soon!

10/10 Excellent

SANG HO

10/10 Excellent

Debrah

Stayed 3 nights in Nov 2022
Response from Chalet High on Nov 17, 2022
Thank you for taking the time to review our property. We hope to see you back soon!

8/10 Good

Justin

Stayed 2 nights in Oct 2022

10/10 Excellent

Ragini

Stayed 2 nights in Sep 2022
Response from Chalet High on Oct 3, 2022
Thank you for taking the time to review our property. We hope to see you back again!

8/10 Good

James

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022
Response from Chalet High on Sep 20, 2022
Thank you for taking the time to review our property. We hope to see you back again!

8/10 Good

AlpeshKumar

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2022
Response from Chalet High on Oct 19, 2022
Thank you for taking the time to review our property, we hope to see you back again soon!

6/10 Okay

Kristy

Traveled with family
Disliked: Cleanliness
Update and clean asap cool place
The staff was amazing. The place was huge and really cool next to a running creek. The carpet is gross the flooring was gross and the countertops were missing some areas and the door was kicked a few times. The smell was the worst part. But it wasn’t that bad just needed some long overdue updates
Stayed 2 nights in Aug 2022
Response from Chalet High on Aug 25, 2022
Thank you for taking the time to review our property. If you would please let us know what unit you were in, we will look into the issues you mentioned. We hope to see you back again!

10/10 Excellent

Cary

Stayed 3 nights in Aug 2022
Response from Chalet High on Aug 12, 2022
Thank you for taking the time to review our property. We hope to see you back again.

10/10 Excellent

Joseph

Stayed 3 nights in Aug 2022
Response from Chalet High on Aug 11, 2022
Thank you for taking the time to review our property! We hope to see you back again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Very nice!
Rooms are clean and spacious, staff is friendly and helpful. Nice views.
Stayed 4 nights in Jul 2022
Response from Chalet High on Aug 8, 2022
Thanks so much for taking the time to review our property. We're so happy that you enjoyed your stay and we hope to see you back again!

6/10 Okay

Steve

Stayed 3 nights in Jul 2022
Response from Chalet High on Aug 8, 2022
Thank you for taking the time to review our property!

10/10 Excellent

chuck

Stayed 2 nights in Jun 2022

8/10 Good

Asma

Stayed 3 nights in May 2022
Response from Chalet High on Jun 1, 2022
Thank you for taking the time to review our property! We hope to see you back again.

10/10 Excellent

george

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was Wilmington, and in a beautiful area. We enjoyed the spacious room and overall comfort of the chalet.
Stayed 3 nights in May 2022
Response from Chalet High on May 24, 2022
Thank you for taking the time to review our property. We hope to see you back again!

6/10 Okay

Ioana

Traveled with partner
Disliked: Amenities, property conditions & facilities
Quiet peaceful golf course community. Old stinking condo
Stayed 4 nights in May 2022
Response from Chalet High on May 17, 2022
Thank you for taking the time to review our property. We apologize for the unit being unsatisfactory. If there was a specific issue like housekeeping or maintenance, please let us know so that we may address the issue with the appropriate department. Thank you!

8/10 Good

Katrina

Liked: Amenities, property conditions & facilities
Property is in a beautiful area. The unit could have been cleaner. It didnt look like it was cleaned before my stay. It was a little disappointing.
Stayed 2 nights in May 2022
Response from Chalet High on May 17, 2022
Thank you for taking the time to review our property. We're glad that you enjoyed the area, but sorry that your unit was unsatisfactory. We will relay your concerns to management and the cleaning company.

10/10 Excellent

Raymond

Liked: Cleanliness, room comfort
Relaxing
Nice place to get away for a bit
Stayed 2 nights in May 2022
Response from Chalet High on May 7, 2022
Thank you for taking the time to review our property. We're so pleased that you enjoyed your stay and we hope to see you back again!

10/10 Excellent

Wanda

Liked: Cleanliness
Stayed 2 nights in Apr 2022
Response from Chalet High on May 4, 2022
Thank you for taking the time to review our property. We're so pleased that you enjoyed your stay and we hope to see you back again soon.

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this place! Our son wanted to go to the Shannondoah Caverns for his birthday so we chose to make a mini vacation out of it. What a perfect place to stay. The staff was awesome. Tammy was very nice and hospitable. The condo was nice and in a very quiet peaceful spot. Definitely will stay again!
Stayed 2 nights in Apr 2022
Response from Chalet High on Apr 26, 2022
Thanks so much for taking the time to review our property. We're so pleased that you enjoyed your stay and we look forward to seeing you again soon!

10/10 Excellent

Jennifer

Stayed 3 nights in Apr 2022
Response from Chalet High on May 3, 2022
Thanks so much for taking the time to review our property. We're pleased that you enjoyed your stay and we hope to see you back again.

10/10 Excellent

Dawn

Stayed 2 nights in Apr 2022
Response from Chalet High on Apr 19, 2022
Thank you for taking the time to review our property! We're so pleased that you enjoyed your stay and we hope to see you back again!

10/10 Excellent

Jason

Stayed 5 nights in Apr 2022
Response from Chalet High on Apr 14, 2022
Thank you for taking the time to review our property. We hope to see you back again!

10/10 Excellent

Machelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a perfect place to retreat for quiteness and to behold the beauty of GOD's creations. The resort is so spacious and equipped with everything you need. Already planning my next trip
Stayed 2 nights in Apr 2022
Response from Chalet High on Apr 5, 2022
Thank you so much for taking he time to review our property! We're so happy that you enjoyed your stay and we look forward to seeing you again!

10/10 Excellent

Wilson

Stayed 2 nights in Mar 2022
Response from Chalet High on Mar 30, 2022
Thank you for taking the time to review our property! We hope to see you back again.

4/10 Poor

Michael

Stayed 2 nights in Feb 2022

4/10 Poor

Miguel

Traveled with family
Disliked: Cleanliness
Good location for skiing as it takes 3 minutes by car. Easy check in/out What I did not like: - back door lock did not work - found dirty underwear inside bedroom drawer and something that looked like pet food on the carpet - heater works but gets too hot upstairs and too cold downstairs
Stayed 2 nights in Feb 2022
Response from Chalet High on Mar 30, 2022
Thank you for taking the time to review our property. We will bring your concerns to management.

10/10 Excellent

Ece

Traveled with family
Liked: Cleanliness, room comfort
It is very close to the ski resort. House is architecturally very nice. Basement was colder than the upper floors. Nice view at the back. Indoor pool was very nice, heated and clean.
Stayed 2 nights in Jan 2022
Response from Chalet High on Jan 25, 2022
Thank you so much for taking the time to review our property! We hope to see you back again.

8/10 Good

CAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very close to the Bryce Resort and skiing area. It is clean, easy to check-in and has a wonderful view of the picturesque stream and golf course area. The house has all the base amenities for a comfortable family stay. The condition of the property is a bit on the old side but still acceptable.
Stayed 2 nights in Jan 2022
Response from Chalet High on Jan 24, 2022
Thanks so much for taking the time to review our property. We hope to see you back again!