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Reviews of HARRIS Hotel Batam Center - Batam

4 out of 5
HARRIS Hotel Batam Center - Batam
Jl. Engku Putri, Batam, Riau Islands

Reviews

8.4

Very Good

Rating 10 - Excellent. 277 out of 763 reviews" "
Rating 8 - Good. 378 out of 763 reviews" "
Rating 6 - Okay. 83 out of 763 reviews" "
Rating 4 - Poor. 19 out of 763 reviews" "
Rating 2 - Terrible. 6 out of 763 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Henny Mariane

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Lots of ants in the room, from table to toilet 😑 horrible
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean, tidy and modern hotel with courteous, helpful and friendly staff. Rooms are spacious, well equipped, comfortable and well maintained. Hotel has a good selection of amenities, including swimming pool, gym and conference rooms. The location is about a 5 minute walk from the ferry port, so no taxi required on arrival. There is a shopping mall across the street, and the location is well served by local taxis and public transport. The breakfast offered is extensive, with several regional cuisines catered for. The overall food offerings are varied, good quality and generally great value for money. Recommend a room on a higher floor facing the Grand Mosque and park for an outstanding view. Overall a very comfortable, convenient and good value for money place to stay whilst visiting Batam City.
Stayed 7 nights in Mar 2024
Response from HARRIS Hotel Batam Center on Mar 21, 2024
Dear Michael,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for our strategic location near to ferry terminal, service from excellent staff, product, and our cleanliness left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Sumanth, Unionville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is good place to stay
Stayed 1 night in Mar 2024
Response from HARRIS Hotel Batam Center on Mar 21, 2024
Dear Sumanth,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2024
Response from HARRIS Hotel Batam Center on Mar 21, 2024
Dear Joseph,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. Our Hoteks left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Farhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from HARRIS Hotel Batam Center on Feb 29, 2024
Dear Mr. Farhan,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Aini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is excellent, friendly and helpful On the last day of our stay, it was full house for breakfast, and staff Riki went the extra mile to open an extra table for 4 of us outside of the restaurant. Indeed it was a good gesture! Breakfast was delicious and had a variety of food spread and super liking the hotel staff vibes as every morning they will entertain guest with music and dance.
Stayed 2 nights in Feb 2024
Response from HARRIS Hotel Batam Center on Feb 29, 2024
Dear Aini,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations. Our service, product, and facilities left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Md Jahidul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and quality of food is very good.
Stayed 2 nights in Jan 2024
Response from Harum Hendra WINATA on Feb 1, 2024
Dear Md Jahidul,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for our service and food quality left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Mohamed Yusri Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attitude...the best!
Stayed 1 night in Jan 2024
Response from Harum Hendra WINATA on Feb 1, 2024
Dear Mohamed Yusri Bin,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for our staff left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

4/10 Poor

Henny Mariane

Stayed 1 night in Jan 2024
Response from HARRIS Hotel Batam Center on Mar 21, 2024
Dear Henny,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Nor Seri Halimah

Stayed 1 night in Dec 2023
Response from Harum Hendra WINATA on Jan 5, 2024
Dear Nor Seri Halimah,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

LIANG ENG KEE

Liked: Cleanliness, staff & service, property conditions & facilities
Location to ferry was very near, spa massage was cheap & professional.
Stayed 1 night in Dec 2023

8/10 Good

Siok Chin

Traveled with partner
Liked: Amenities
Stayed 5 nights in Dec 2023

10/10 Excellent

Binte Junadi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Harum Hendra WINATA on Jan 5, 2024
Dear Binte Junadi,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations. We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Nor Seri Halimah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Harum Hendra WINATA on Jan 5, 2024
Dear Nor Seri Halimah,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

8/10 Good

Hock Huat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious. Staff is friendly and polite. But below area could be improved further: - toilet door cannot be closed smoothly - water seem to be dripping from top sink in the toilet to the left - curtain seem to be spoilt and reported. - it should allow guest to charge the ice bucket to the room even though there is no deposit.
Stayed 4 nights in Dec 2023
Response from Harum Hendra WINATA on Jan 5, 2024
Dear Hock Huat,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for our room, cleanliness, and friendly staff left you memorable stay experience.Thank you for your constructive feedback. We have taken your constructive feedback as a cooperative input for further improvement and have share it with the related department to do corrective and preventive action to meet our guest satisfactionWe are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Harum Hendra WINATA on Jan 4, 2024
Dear Valued Guest,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Dominic

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Harum Hendra WINATA on Jan 4, 2024
Dear Dominic,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Kevin, Colma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean, fantastic service, 3 times in Harris hotel Batam . I highly recommend this hotel
Stayed 3 nights in Dec 2023
Response from Harum Hendra WINATA on Jan 5, 2024
Dear Kevin,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations. Our strategic location, cleanliness, and our service left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Harum Hendra WINATA on Jan 5, 2024
Dear Audrey,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Harum Hendra WINATA on Jan 4, 2024
Dear Valued Guest,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Wei Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harris Batam Center
Simply amazing. Venue is right beside Batam Center Ferry Terminal with Mega Mall directly opposite which makes it a very convenient and accessible.
Stayed 1 night in Dec 2023
Response from Harum Hendra WINATA on Jan 4, 2024
Dear Wei Keong,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations. Our strategic location near to ferry terminal & shopping mall left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

6/10 Okay

Conrad De

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent, friendly and efficient service staff. Breakfast not much variety especially for western breakfast items. Rooms need upgrading as quite rundown.Towels do not look clean. Dinning furniture old and need replacement.
Stayed 2 nights in Dec 2023
Response from Harum Hendra WINATA on Dec 20, 2023
Dear Conrad De,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for our friendly staff left you memorable stay experience.Thank you for your constructive feedback. We have taken your constructive feedback as a cooperative input for further improvement and have share it with the related department to do corrective and preventive action to meet our guest satisfactionWe are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orange is the new black...
Don't let first impressions put you off. The styling of the hotel is not to my taste but the amazing service, friendly and helpful staff, comfortable rooms and incredible breakfast won me over very rapidly. Would definitely return.
Stayed 2 nights in Nov 2023
Response from Harum Hendra WINATA on Jan 4, 2024
Dear Alex,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations. Our service, friendly staff, rooms, and our breakfast left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Lum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veey good service I have wonderful birthday cake from hotel management. Very friendly staff and they are helpful
Stayed 1 night in Nov 2023
Response from Harum Hendra WINATA on Dec 1, 2023
Dear Lum,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for our product and our friendly staff left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

8/10 Good

Remi

Liked: Cleanliness, staff & service, room comfort
Honest review
Check in: The room is not ready to check in at 2pm. Dragged till 2.40pm after kicking a fuss and provided us with another room Room condition: Good except for 2 minor issue. Ants found on the table near dustbin and the dustin in toilet screeching sound when use. 14/11: while still on bed snoozing at 7+ am, loud hammering on the wall at either other room or corridor can be heard. Other wise, it was perfectly good. Services were good. Staffs were friendly.
Stayed 2 nights in Nov 2023
Response from Harum Hendra WINATA on Nov 17, 2023
Dear Remi,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for our friendly staff and service from our excellent staff left you memorable stay experience.Thank you for your constructive feedback. We have taken your constructive feedback as a cooperative input for further improvement and have share it with the related department to do corrective and preventive action to meet our guest satisfactionWe are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

8/10 Good

Goh

Liked: Cleanliness, staff & service, property conditions & facilities
it’s great to be able to see sea view from hotel rooms
Stayed 2 nights in Sep 2023
Response from Harum Hendra WINATA on Oct 31, 2023
Dear Goh,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for view from our rooms left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Amran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay with friendly Hotel staff and good service during breakfast. Amazing
Stayed 1 night in Oct 2023
Response from Harum Hendra WINATA on Oct 11, 2023
Dear Amran,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations. Our service, and HARRIS Move left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Dennis

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the ferry terminal n shopping ctr
Stayed 1 night in Sep 2023
Response from Harum Hendra WINATA on Sep 27, 2023
Dear Dennis,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for our strategic location near to ferry terminal & shopping mall left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

raviah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Happy stay
They decorated the room for my mum n daughter birthday! With cake n song at bfast table. Buffet bfast was a feast! Love the lontong n nasi in banana leave with tauco. Chicken porridge n gado2 was good too. All dessers delicious. Fresh fruits. Varieties of drinks.. kopi n trh tarik.. teh jahir, teh, coffee, jamu.. juuces, etc. i hv always chosen harris.. convenient location n comfy stay.
Stayed 2 nights in Sep 2023
Response from Harum Hendra WINATA on Sep 27, 2023
Dear raviah ,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for our service, product, and strategic location left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

8/10 Good

Yohana Fransiska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Harum Hendra WINATA on Aug 30, 2023
Dear Mrs. Yohana Fransiska,Cheers from HARRIS Hotel Batam Center!Thank you for choosing HARRIS Hotel Batam Center and taking your time to share your experience with us. We are glad to know that you had a pleasant stay and for sure we will keep improving the quality of services for guest satisfaction. Looking forward to welcoming you back. HARRISly Yours, Harum Hendra WINATAGeneral Manager

8/10 Good

Edward

Traveled with family
Liked: Staff & service
Well the air-condition blower noise was disturbing sleep at night. The toilet facilities was not well maintained. The shower head was bad and the door hanger came off when I hang a tower on it??
Stayed 1 night in Aug 2023
Response from Harum Hendra WINATA on Sep 27, 2023
Dear Edward,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. Thank you for your constructive feedback regarding the room that was below your expectations. We have taken your constructive feedback as a cooperative input for further improvement and have share it with the related department to do corrective and preventive action to meet our guest satisfaction.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

8/10 Good

Clara

Stayed 2 nights in Aug 2023
Response from Harum Hendra WINATA on Aug 25, 2023
Dear Mrs. Clara,Cheers from HARRIS Hotel Batam Center!Please be sure that your feedback it’s really important for us we hope that we can improve in all aspects so that we can meet your expectation. We are waiting to welcome you again on your next visit to Batam and are able to provide you with more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction.Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip to Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

NURFADILA BTE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff always friendly
Stayed 2 nights in Aug 2023
Response from Harum Hendra WINATA on Aug 25, 2023
Dear Mrs. NURFADILA BTE,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for our cleanliness, and excellent staff left you memorable stay experience.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Poh Kean

Stayed 1 night in Aug 2023
Response from Harum Hendra WINATA on Sep 4, 2023
Dear Poh Kean,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad to hear that your last stay with us was able to meet your ideal expectations. We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

6/10 Okay

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I had the perfect room. A corner room, high floor, and a sea view. For 3 nights, the aircon switched itself off in the night. The gaps at the window curtains let in the sunlight making it impossible to continue sleeping. The cleaners supplies was opposite my room and I could hear them pushing and loading their carts. All in, I had 3 nights of not restful sleep. I have stayed at this hotel everytime I come to Batam but maybe it's time for a change.
Stayed 3 nights in Aug 2023
Response from Harum Hendra WINATA on Aug 25, 2023
Dear Mr. Sam,Cheers from HARRIS Hotel Batam Center,Thank you for sharing your experience with us.Thank you for your constructive feedback regarding our room that was below your expectations. We have taken your constructive feedback as a cooperative input for further improvement and have share it with the related department to do corrective and preventive action to meet our guest satisfaction.We are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

8/10 Good

Amran

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The Best Choice to Stay
We are happy and satisfied with the amazing staff and the cleanliness of the hotel regardless inside the room or corridors. You cant see any dirty plates lying around the corridors. Wonderful breakfast. The most variety breakfast so far in Batam. Our only dissapointment was the our Shower head handle in room 915 was faulty and unable to stand in a correct position. Hope the maintenance dept can solve this issue before our next visit. Thank you
Stayed 1 night in Aug 2023
Response from Harum Hendra WINATA on Aug 25, 2023
Dear Mr. Amran,Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us.We are glad to hear that your last stay with us was able to meet your ideal expectations. Specially for our amazing staff, cleanliness, and breakfast left you memorable stay experience.Thank you for your constructive feedback regarding the shower that was below your expectations. We have taken your constructive feedback as a cooperative input for further improvement and have share it with the related department to do corrective and preventive action to meet our guest satisfactionWe are waiting to welcoming you again on your next visit to Batam and able to provide you more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

8/10 Good

Siah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, next to Ferry Terminal n Mega Mall. Spacious/Nicely appointed & clean room. To include a writing pad n pen in the room will be great. Adequate facilities within hotels (spa, fitness, swimming pool, bar n restaurant) n the dance routine during breakfast is very much appreciated. Convenient location, short ride to the popular shopping areas/malls.
Stayed 2 nights in Jul 2023
Response from Harum Hendra WINATA on Aug 1, 2023
Dear Siah,Cheers from HARRIS Hotel Batam Center!Thank you for your appreciation of our hotel.We are glad to hear that your last stay with us was able to meet your ideal expectations. Our cleanliness, service, product, and location left you with a memorable stay experience.We are delighted to know that our location walking distance to ferry terminal and mega mall, adn our HARRISmove were able to leave you a positive stay experience.We are waiting to welcome you again on your next visit to Batam and are able to provide you with more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction.Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip to Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

gee seng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff attitudes.
Stayed 3 nights in Jun 2023
Response from Harum Hendra WINATA on Jul 3, 2023
Dear Valued Guest gee seng,Cheers from HARRIS Hotel Batam Center!Thank you for your helpful feedback regarding your stay!We are glad to hear that your last stay with us was able to meet your ideal expectations. Our service left you with a memorable stay experience.Also, thank you for the kind words about our staff service. We are proud of our excellent staff. Your kind words reaffirm the hard work we put in every day.We are waiting to welcome you again on your next visit to Batam and are able to provide you with more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction.Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip to Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Nic

Stayed 1 night in Jun 2023
Response from Harum Hendra WINATA on Jun 27, 2023
Dear Valued Guest Nic,Cheers from HARRIS Hotel Batam Center! Thank you for sharing your experience with us.We are delighted to hear that your stay with us was able to leave you an ideal stay experience.The product, facilities, and especially the service by our team were leaves you a memorable memory..Your review motivates us to maintain our service, product, and facilities to meet our guest satisfaction. We are waiting to welcome you again on your next visit to Batam, so we would able to provide you another stay superb service. Our guest satisfaction and safety is our utmost priority.Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam. Take care & stay healthy!HARRISly Yours,Harum Hendra WinataGeneral Manager

10/10 Excellent

Sue

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All staff including front desk, cafe staff and housekeeper are friendly, polite and efficient. Food at the hotel is nice. Many varieties for the breakfast. Convenient locations and easy assessible via grab service with reasonable cost. Three minutes walk to Bartam ferry terminal so no hassle to catch the ferry. The only downside is the hotel only come with dim lights. If you have child who likes little reading in the evening is not encouraged. Otherwise, everything is good 👍😊
Stayed 3 nights in Jun 2023
Response from Harum Hendra WINATA on Jun 23, 2023
Dear Valued Guest Sue, Cheers from HARRIS Hotel Batam Center!Thank you for sharing your experience with us. We are glad that our product, service, strategic location and facility could leave you a great stay.Thank you for your constructive feedback, it motivate us to keep improving our service, facilities and products in order to achieve guest satisfaction.We hope to see you again and please let us know on your next visit to Batam, so we could help to arrange the stay superb service to you. We will keep on improving our service, facilities, and products to achieve guest satisfaction.Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam. HARRISly Yours, Harum Hendara WINATA General Manager

10/10 Excellent

Sze Chiang

Stayed 2 nights in May 2023
Response from Harum Hendra WINATA on May 26, 2023
Dear Valued Guest Sze Chiang,Cheers from HARRIS Hotel Batam Center !Thank you for the time to review us. Thank you for your appreciation of our hotel. We will be glad if you can sharing your feedback for our improvement.We are waiting for your return to our hotel and able to provide another superb service with your expectations in the next time you visit Batam.HARRISly yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping, front desk and door staff were were incredibly polite and friendly. Best was super comfortable. Beautiful views & excellent location next to the ferry and right near Grand Mall
Stayed 3 nights in May 2023
Response from Harum Hendra WINATA on May 16, 2023
Dear Valued Guest Cherie,Cheers from HARRIS Hotel Batam Center! Thank you for sharing your experience with us.We are delighted to hear that your stay with us was able to leave you an ideal stay experience.The product, facilities, and especially the service by our team were leaves you a memorable memory..Your review motivates us to maintain our service, product, and facilities to meet our guest satisfaction. We are waiting to welcome you again on your next visit to Batam, so we would able to provide you another stay superb service. Our guest satisfaction and safety is our utmost priority.Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam. Take care & stay healthy!HARRISly Yours,Harum Hendra WinataGeneral Manager

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Harum Hendra WINATA on May 31, 2023
Dear valued guest Lena,Cheers from HARRIS Hotel Batam Center!It's such a pleasure to have you in HARRIS Hotel Batam Center and thank you for your time to share your experience of your recent stay with us.We are all looking forward to welcoming you again soon.HARRISly Yours, Harum Hendra WINATAGeneral Manager

6/10 Okay

Panfilo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient as it’s close to our ferry terminal. Unfortunately inconsiderate staff (Yosi) as it’s my birthday and we’re asking to just extend a couple of hours to enjoy their place or to extend our check out time from 12 to 2 pm, we were declined 😞.
Stayed 1 night in Apr 2023
Response from Harum Hendra WINATA on May 31, 2023
Dear valued guest Panfilo,Cheers from HARRIS Hotel Batam Center!Thank you for your helpful feedback regarding your stay!We appreciate your feedback regarding the check out time. Please note that our check out time is at 12:00, instead of 14:00 and its based on room availability. For a more comfortable stay, we suggest you to include all your requests at the time of reservation including check in time and other notes so that we have more time to prepare before your arrival time.We are waiting to welcome you again on your next visit to Batam and are able to provide you with more of our stay superb service. We will keep improving our service, products, and facilities to achieve guest satisfaction.Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip to Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

8/10 Good

Chee Ngian

Stayed 1 night in Apr 2023
Response from Harum Hendra WINATA on May 31, 2023
Dear Chee Ngian,Cheers from HARRIS Hotel Batam Center!It's such a pleasure to have you in HARRIS Hotel Batam Center and thank you for your time to share your experience of your recent stay with us.We are all looking forward to welcoming you again soon.HARRISly Yours, Harum Hendra WINATAGeneral Manager

8/10 Good

Hock Beng

Stayed 1 night in Apr 2023
Response from Harum Hendra WINATA on Apr 12, 2023
Dear Valued Guest Hock Beng,Thank you for the time to review us. Thank you for your appreciation of our hotel. We will be glad if you can sharing your feedback for our improvement.We are waiting for your return to our hotel and able to provide another superb service with your expectations in the next time you visit Batam.Stay safe and healthy!HARRISly yours,Harum Hendra WINATAGeneral Manager

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, room comfort
Good stay
Everything was great. Except the gym. It's probably the worse hotel gym I ever seen. Service was great. Location also convenient.
Stayed 2 nights in Mar 2023
Response from Harum Hendra WINATA on Apr 4, 2023
Dear Valued Guest Ng,Thank you for sharing your experience with us. Thank you for your constructive feedback regarding the Gym. We have taken your constructive feedback as a cooperative improvement in order to reach guest satisfaction. Guest satisfaction is our goal in order to leave memorable stay experience to all our guests.We hope to see you again and please let us know on your next visit to Batam so we could provide more of our superb stay service. We will keep improving our service, facility and products to achieve guest satisfaction.Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam.HARRISly Yours,Harum Hendra WINATAGeneral Manager

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept & clean rooms/ linen & pillows good quality
Stayed 3 nights in Mar 2023
Response from Harum Hendra WINATA on Apr 4, 2023
Dear Valued Guest Kate,Cheers from HARRIS Hotel Batam Center! Thank you for sharing your experience with us. We are delighted to hear that your stay with us was able to leave you an ideal stay experience. The product, facilities, location and our service were leaves you a memorable memory to share. Your review motivates us to maintain our service, product, and facilities to meet our guest satisfaction. We are waiting to welcome you again on your next visit to Batam, so we would able to provide you another stay superb service. Our guest satisfaction and safety is our utmost priority.Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam. Take care & stay healthy!HARRISly Yours,Harum Hendra WINATA

10/10 Excellent

May Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Harum Hendra WINATA on Apr 29, 2023
Dear Valued Guest May Yin, Cheers from HARRIS Hotel Batam Center!Thank you for choosing HARRIS Hotel Batam Center and taking your time to share your experience with us. We are glad to know that you had a pleasant stay and for sure we will keep improving the quality of services for guest satisfaction. Please let us know on your next visit to Batam so we could provide more of our superb stay service. Once Again, thank you and we look forward to welcoming you again soon.HARRISly Yours, Harum Hendra WINATAGeneral Manager

6/10 Okay

Hairiah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Humid and warm
Room was not cold. Humid and warm for my elderly parents.
Stayed 1 night in Mar 2023
Response from Harum Hendra WINATA on Mar 23, 2023
Dear Valued Guest Hairiah,Thank you for sharing your experience with us. We are concerned regarding your constructive feedback about the room given was not able to meet your expectations. We have taken and shared your constructive feedback to our team to take corrective action to keep maintain the level of quality of service and products to meet our guest satisfaction. We hope we still have privilege to welcome you again on your next visit to Batam, so we could provide more of our superb stay service. Since our guest satisfaction is our main goal, we will keep improving our service, facility, and products to achieve guest satisfaction. Once again thank you for choosing HARRIS Hotel Batam Center as your short getaway, we will be more than pleased to meet you again for your next trip in Batam. HARRISly Yours, Harum Hendra WINATAGeneral Manager