Featured Image
Featured Image

Get an overview of this hotelAll-suite International Branded Resort resort with 4 pools, award-winning tea tree spa.

Near ferry terminal

This tropical resort offers a quiet setting less than a 5-minute ride or 15-minute walk from Batam Island's Waterfront City Ferry Terminal. The Singapore mainland is about a 50-minute ferry ride. All resort transfers are equiped with WiFi.

Four restaurants

The recreation activities for both indoor and outdoor are available to occupied your bonding time with families. Private pool side villa with outdoor sofa bed for family to spend the day at the pool. Private pool experience in the villa.

Balconies, living rooms

Holiday Inn Resort Batam's spacious, air-conditioned suites open to private balconies overlooking the pool or the resort's grounds. Suites also feature living rooms, sofa, and flat-screen TVs.

Holiday Inn Resort Batam ratings based on 74 Verified Reviews

Learn more.
4.0 out of 5
89% of guests recommend
3.9 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
Learn more.

Nice hotel with kid friendly facilities

4 out of 5
by from Singapore
Posted Jan 31, 2017
We didn't able to get the 1:30pm ferry, but was booked to 5:50pm. Luckily the hotel allowed us to have a late check out for us not to wait too long thank you so much for making our stay comfortable.
Comment from Hotel Management
Feb 2, 2017 by Guest Relation Manager
Dear Ms. KARTHELEEN MOCAMPO, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Relation Manager
Was this review helpful to you?

Great place to relax.

4 out of 5
by
Posted Jan 20, 2017
Peaceful place. Place, foods and expecially staff, makes u relax. Food is great but rather pricey.
Comment from Hotel Management
Jan 27, 2017 by Guest Experience Manager
Dear Valued guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Regards,
Was this review helpful to you?

Friendly and attentive staff

4 out of 5
by from C C
Posted Jan 1, 2017
Always ready to serve. Staff are friendly especially Ms Dewi - cheerful and helpful.Staff make one feels like home
Comment from Hotel Management
Jan 7, 2017 by Guest Experience Manager
Dear Cheryl, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards,
Was this review helpful to you?

Friendly and helpful staff

5 out of 5
by from Singapore
Posted Dec 22, 2016
Highly recommend this hotel. We had a great time here. It's very clean and well maintained. The staff is very helpful, and service is very good and quick. Food is also quite good. They have a nice gaming room and big clean swimming pool. They should have more activities, especially since there's not much to do in batam city.
Comment from Hotel Management
Dec 25, 2016 by Guest Relation Manager
Dear Valued Guest, Thank you for your feedback. We are very glad to hear that you had an enjoyable stay with us recently. We appreciate your feedback as it helps us highlight areas of improvement and provide a better experience for all guests. We do hope to welcome you back again to experience the changes made. Stay Relaxed!
Was this review helpful to you?

2nd time here

5 out of 5
by from singapore
Posted Dec 20, 2016
Spacious and affordable rate. Clean good and friendly staffs
Comment from Hotel Management
Dec 25, 2016 by Guest Relation Manager
Dear Valued Guest, Thank you for sharing your thoughts regarding your recent stay. We are so pleased to hear you enjoyed your stay with us. Please come see us again soon. Hope to see you again in the near future! Stay Relaxed!
Was this review helpful to you?

Good for families...

3 out of 5
by from SG
Posted Dec 7, 2016
Disappointed with the room cleanliness. There were so many ants roaming inside the sink and outside the toilet door.
Comment from Hotel Management
Dec 17, 2016 by Guest Relation Manager
Dear Valued Guest, Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our room cleanliness. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Stay Relaxed!
Was this review helpful to you?

Weekend getaway with kids

4 out of 5
by from SG
Posted Oct 31, 2016
Cons: The games in the games room could use some upgrades. Video games were not working and air hockey table was damaged.
Clean and spacious room. Staff were very polite and prompt. Brekfast buffet was also satisfactory. Great place for a getaway with kids. I would definitely be returning for a stay.
Comment from Hotel Management
Nov 3, 2016 by Holiday Inn Resort Batam
Dear Valued Guest, Thank you for taking the time to write us a review. We appreciate your feedback as it helps us highlight areas of improvement and provide a better experience for all guests. I have taken your feedback into consideration and will inform the relevant teams for their action and Please allow us to improve on it. In the meanwhile, will welcoming you in Holiday Inn Resort Batam soon. Stay Relaxed! Guest Relation Manager
Was this review helpful to you?

Nice hotel. Good food and environment.

5 out of 5
by from SG
Posted Oct 23, 2016
The stay was very good and we thoughly enjoyed the stay.
Comment from Hotel Management
Oct 26, 2016 by Guest Relation Manager
Dear Valued Guest, Thank you for sharing your thoughts regarding your recent stay. We are so pleased to hear you enjoyed your stay with us. Once again thank you for your stars rating, and we hope to welcome you again to Holiday Inn Resort Batam for your next stay! Stay Relaxed!
Was this review helpful to you?

Luxurious room. Sumptious spread.

4 out of 5
by
Posted Oct 10, 2016
Pros: Comfy bed. Spacious room.
Cons: Floor is a little dusty. The tap water is not clear.
Polite and friendly staff. Great pool. Big karaoke room.
Comment from Hotel Management
Oct 26, 2016 by Guest Relation Manager
Dear Valued Guest, Thank you for taking the time to write us a review. It is a pleasure to have you with us. We also take note on your comment about our room floor and water condition, in an attempt to improve our hotel product and facilities. Thanks again for letting us know that we did a good job for you overall, but also where we can improve. We will look forward to seeing you again the next time. Stay Relaxed !
Was this review helpful to you?

Hotel is near to Waterfront Terminal.

5 out of 5
by from Singapore
Posted Sep 23, 2016
Pros: Great ambience, great hospitality.
Cons: The room. They got to refurbish the cabinet, dining table, bedroom. They look kind of outdated.
Location: So far i've only been to nagoya hill for my stay and it's a 30 mins drive from Holiday Inn Resort.
It's a very pleasant experience with Holiday Inn Resort, stayed there for 3 days 02 nights. The hospitality service given is great, all the staff is friendly and approachable. They are very hardworking indeed as you can see them entertaining guest or doing whatever role they are assigned to do. The television channel is excellent. All channels able to watch without any disturbance, good signal i presume.
Comment from Hotel Management
Sep 27, 2016 by Guest Experience Manager
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Experience Manager
Was this review helpful to you?

Hotel Amenities

Hotel Amenities

Holiday Inn Resort Batam's large outdoor pool includes a children's area with a waterslide. A kid-friendly lazy river dotted with water features meanders through the tropical landscape.

The 24-hour Terrace Café, with outdoor and indoor seating, overlooks the pool. Guests can enjoy a breakfast buffet (surcharge), as well as international favorites later in the day. Other dining options include Chinese, Thai, and teppanyaki restaurants. A sports bar hosts live entertainment, and a karaoke lounge offers more than 13,000 songs.

The Balinese-inspired Tea Tree Spa has 14 treatment rooms, providing aromatherapy, reflexology, and a range of massages and body treatments.Outdoor and couples treatment rooms are also available. A health club includes an indoor lap pool, a gym, a sauna, and a spa tub. The Panda Club provides outdoor and indoor activities for children ages 4 to 12.

The resort has a conference center, and wireless Internet access (complimentary) and luggage storage are available in the lobby. Free parking for guests is available nearby, while babysitting services can be provided (surcharge). The resort offers a roundtrip airport shuttle (surcharge) and complimentary scheduled shuttle service to and from a shopping mall in Nagoya, 15.5 miles (25 kilometers) away.

The Resort provides scheduled shuttles to Nagoya town and Batam Centre for Shopping. Great Resort to recharge, rejuvenate, relax and a good mix of time for also shopping in town. KTV has over 1 Million Songs with a mix of Korean, English, Bahasa, Mandarin, Indian Songs. Recreation activities are available from 7am to late afternoon that are suitable for both Adults and Family. Two Blocks of Rooms have soft refurbishment completed.

  • Indoor pool 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • 24-hour front desk 
  • Porter/bellhop 
  • Total number of rooms - 275 
  • Babysitting or childcare 
  • Concierge services 
  • Gift shops or newsstand 
  • Number of floors - 10 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Laundry facilities 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Shopping center shuttle (surcharge) 
  • Pool umbrellas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Waterslide 
  • Number of outdoor pools - 4 
  • Children's club 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 11 
  • Garden 
  • Terrace 
  • Picnic area 
  • Luggage storage 
  • Free pool cabanas 
  • Pool sun loungers 
  • Free parking nearby 
  • Conference space size (meters) - 1260 
  • Number of meeting rooms - 8 
  • Conference center 
  • Outdoor tennis court 
  • Free self parking 
  • Year Built 1999 
  • Free area shuttle 
  • Number of restaurants - 4 
  • Conference space size (feet) - 13558 
  • Number of buildings/towers - 4 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Children's pool 
  • Wedding services 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free parking nearby

Room Amenities

  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Balcony 
  • Room service (24 hours) 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Individually furnished 
  • Pillow menu 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Terrace Café - Located poolside with indoor and outdoor seating, the Terrace Café is open 24 hours a day. The daily breakfast buffet is a highlight.

Dragon Inn Chinese Restaurant - Open for lunch and dinner, the Dragon Inn showcases Cantonese cuisine.

Thai Orchid Restaurant - This Thai restaurant offers indoor and outdoor seating. Open for lunch and dinner daily except Tuesday.

Akatonbo Teppanyaki - Open nightly for dinner, this teppanyaki restaurant offers a la carte and set menus.

Holiday Inn Resort Batam also features a sports bar with live entertainment and a karaoke lounge with more than 13,000 songs in various languages.

Room service is available 24 hours a day.

Breakfast

Start your morning with a buffet breakfast, available each day from 6 AM to 10 AM for a surcharge. You can order a meal from 24-hour room service.

Nearby Things to Do

Experienced English-speaking recreation staff will support you to organize group activities such as team-building, bicycle tours, outings to the Marina seaport center.

In addition to the recreational activities listed below guests may participate in sea-sports, cable skiing, Go-kart, table tennis, guava farm tours, pond fishing, and tennis lessons (prior booking required). Recreational activities listed are available either onsite or nearby; fees may apply.

  • Golfing nearby 
  • Golf lessons available nearby 
  • Basketball on site 
  • Bicycle rentals on site 
  • Playground on site 
  • Tennis lessons on site 
  • Beach volleyball on site 

Spa Services

Slip into our Balinese-styled sanctuary. Discover a spa experience like no other. With six spacious couples' villas, eight private treatment rooms, an intimate outdoor spa tub, you can enjoy treatments like the famous Avocado Body Scrub in the sanctuary of nature’s surroundings. Let our certified therapists soothe your tensions away.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 14 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Roll-in shower 
  • Accessible bathroom 

Hotel Policies

Check-in

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Noise-free rooms not guaranteed

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: IDR 157300 per person (approximately)
  • Airport shuttle fee: IDR 200,000 per vehicle (one way)
  • Rollaway bed fee: IDR 300000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.