Ratings based on 381 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Posted Dec 11, 2017
Lisa is amazing she goes above and beyond will stay here every time I visit, also robin she is a sweetheart as well these ladies are the true meaning of hospitality. Thanks ladies and see you guys soon
Comment from Hotel Management
Dec 12, 2017 by Tabatha, AGM, Hotel Management
Thank you for your review. I will share your comments with the girls. We look forward to seeing you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
Large room and seems like a newer hotel. Breakfast was free but of limited variety, quality. Staff were fairly friendly. Room was clean. Heat was noisy.
Comment from Hotel Management
Dec 10, 2017 by Tabatha, AGM, Hotel Management
Thank you for you for your review. We will use your comments to make improvements to our services.
3 out of 5
by A verified traveler from Ottawa, Ont

Stopover on way to Pittsburgh

Posted Nov 29, 2017
Location of hotel was perfect for our needs. Right off the I90 about halfway to Pittsburgh from Ottawa. Close to restaurants and shopping. Reception was friendly and helpful. Room was comfortable with fridge and microwave available. Tuck Shop in lobby provided snacks, microwavable meals and assorted sundries. Breakfast was included and had a good selection of self serve choices (hot & cold). Checkout was fast and friendly. Surprised by number of dogs staying at hotel. A few were quite vocal throughout the evening. Had to call desk to complain just after 11pm. Things were quiet the rest of the night.
Comment from Hotel Management
Nov 29, 2017 by Tabatha, AGM, Hotel Management
Thank you for taking the time to review our hotel. We are a pet friendly hotel and occasionally we do have noise because of it. My staff is always ready to address this problem so that it causes a minimum of inconvenience for our other guests. I do apologize.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glens Falls, NY

Nice stay

Posted Nov 27, 2017
Pros: Staff was superb.
Easy off/on to highway. Ample parking. Terrific staff. Super clean room. Quiet room. Good price.
Comment from Hotel Management
Nov 28, 2017 by Tabatha, AGM, Hotel Management
Thank you for your review. We are glad tat you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and friendly, helpful staff

Posted Nov 21, 2017
The staff accommodated all my needs. Little close to highway, but hvac system has continuous fan setting. Beds are super comfortable and rooms are very clean. This was my first time staying with La Quinta; I'll be going back for sure.
Comment from Hotel Management
Nov 23, 2017 by Tabatha, AGM, Hotel Management
Thank you for your review. I am glad that you enjoyed your stay. We look forward to having you stay with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newark Valley, NY

Comfortable

Posted Oct 31, 2017
A comfortable, clean room with a friendly, helpful staff.
Comment from Hotel Management
Nov 1, 2017 by Tabatha, AGM, Hotel Management
Thank you for your review.
3 out of 5
by A verified traveler

Posted Oct 23, 2017
My room smelled like it had been smoked in. I had a headache by morning. The garbage can was full of garbage (looked like it had never been emptied from the last occupancy).
Comment from Hotel Management
Oct 25, 2017 by Tabatha, AGM, Hotel Management
I am sorry that you had this experience. Please always check with the front desk if you have any issues or problems during your stay. We are always willing to help.
5 out of 5
Recommended
for Everyone
by A verified traveler

Better than we expected

Posted Oct 7, 2017
Very clean and beds were extremely comfortable. Friendly staff.
Comment from Hotel Management
Oct 9, 2017 by Tabatha, AGM, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Posted Sep 28, 2017
Traveling for business. This was easy in and out Clean and comfortable , great customer service.
Comment from Hotel Management
Sep 29, 2017 by Tabatha, AGM, Hotel Management
Thank you for your review. I will share your comments with my staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Binghamton

Close to Casino

Posted Sep 18, 2017
Pros: Bed and pillows were very comfortable. Rooms were large and very clean.
Location: Close to casino and Six Flags
Great place to stay. Rates were excellent. Breakfast was very good, great variety.
Comment from Hotel Management
Sep 19, 2017 by Tabatha, AGM, Hotel Management
Thank you for your review. We are glad that you enjoyed your stay.