Ratings based on 910 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Expensive but well run and what you would expect

Posted Jun 15, 2018
Hotel staff phoned me at 23:50 to query a booking for no apparent reason except maybe because I didn’t tip them... Everything else ok and breakfast was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely weekend getaway

Posted Jun 10, 2018
Friendly and attentive staff. Delicious breakfast and super comfortable bed!
Comment from Hotel Management
Jun 14, 2018 by KT, Hotel Management
Dear Traveler, Thank you for taking the time to pass on your kind comments following your recent stay here at Bailbrook House Hotel. They have made our day and we look forward to welcoming you back to Bath in the near future. yours sincerely, Keith Turnbull
5 out of 5
by A verified traveler

Posted Jun 8, 2018
I loved this hotel from it period building to the staff. Check in was hassle free and the night watchman whom checked me in was extremely nice and gave me a quick overview of the hotel and local area and walked me to my room. The breakfast was great with many different options including having all coffee types.
Comment from Hotel Management
Jun 14, 2018 by KT, Hotel Management
Dear Robert, Thank you so much for taking the time to pass on your kind comments following your recent stay here at Bailbrook House Hotel. I will enjoy sharing them with Neil our night manager and his team. We look forward to welcoming you back to Bath in the near future. yours sincerely, Keith Turnbull
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota, USA

Elegance just outside of Bath

Posted Jun 5, 2018
The hotel staff was excellent - they listed all of the options for getting into town. I chose the taxi and it was a little less than 10 pounds (great for aging parents and convenience of going on our schedule). The staff also had recommendations for tourist activities and we were happy with everything they recommended. We had supper in the lounge and it was very good and reasonably priced. We also had room service and the slight upcharge for delivery was much less than any chain hotel. The rooms were enormous and we did not have 'special' rooms. Parking was abundant and it seemed very safe - away from the public.
Comment from Hotel Management
Jun 14, 2018 by KT, Hotel Management
Dear Cory, Thank you for taking the time to pass on your lovely experiences of your stay here at Bailbrook House Hotel. We are blessed with ample free parking and a very friendly team and I am delighted that we met your expectations. yours sincerely, Keith Turnbull
5 out of 5
Recommended
for Everyone
by A verified traveler from Somerset

Posted Jun 3, 2018
We went to a family wedding .. Had a wonderful day & evening in beautiful suroundings .
Comment from Hotel Management
Jun 14, 2018 by KT, Hotel Management
Dear Sue, Hosting a guests' Wedding is an honour for us and I am so pleased that you enjoyed attending your family wedding here in Bath yours sincerely, Keith Turnbull
5 out of 5
by A verified traveler

Posted May 30, 2018
We had a fantastic stay at the hotel. A beautiful luxurious room with a fabulous bath. Staff were extremely friendly and helpful. We will definitely return to the Bailbrook House Hotel.
Comment from Hotel Management
Jun 14, 2018 by KT, Hotel Management
DearGuest, Thank you for taking the time to pass on your kind comments following your recent stay here at Bailbrook House Hotel. They have made our day and we look forward to welcoming you back to Bath in the near future. yours sincerely, Keith Turnbull
1 out of 5
by A verified traveler

Posted May 28, 2018
If you think you are staying in a manor house look again - its an annex built like a bad Holiday Inn - totally not worth the cost.
Comment from Hotel Management
Jun 16, 2018 by KT, Hotel Management
Dera Joan, Thank you for your feedback. I cannot see when you stayed or how you booked to review however I can confirm that we have photographs of all room types and building descriptions on our website and those of our booking partners. I am sorry that you did not feel this was clear on whichever site you used. For reference all classic and executive bedrooms are in our Bailbrook Court building, with 13 Deluxe rooms and Suites in the Mansion House. Together that makes up Bailbrook House Hotel, yours sincerely Keith Turnbull
5 out of 5
by A verified traveler from Toronto

Posted May 7, 2018
It was perfectly situated in quiet and beautiful surroundings. The suite was ample and well furnished and the food in the bar was PERFECT!
Comment from Hotel Management
May 18, 2018 by KT, Hotel Management
Dear Guest, Thank you for taking the time to pass on your helpful feedback. Our chef will be delighted to hear how much you enjoyed your bar meal. We look forward to welcoming you back in due course yours sincerely, Keith Turnbull
5 out of 5
Recommended
for Everyone
by A verified traveler from Fareham

Excellent all round

Posted Apr 16, 2018
Stayed for 2 nights and was really pleased with the hotel. Beautiful setting in well kept grounds, the room was large, super clean and was very well decorated. Bed was very comfortable, food was excellent and staff were all very freindly and helpful. I have stayed in many hotels and this was by far the best. Will be going again.
Comment from Hotel Management
Apr 19, 2018 by KT, Hotel Management
Dear Martin, Thank you for taking the time to pass on your wonderful comments following your recent stay here at Bailbrook House Hotel. They have made our day and we look forward to welcoming you back to Bath in the near future. yours sincerely, Keith Turnbull
5 out of 5
Recommended
for Everyone
by A verified traveler from bournemouth

High quality hotel near Bath

Posted Apr 15, 2018
Very nice stay for a couple of nights . Hotel in lovely grounds just outside Bath. Very beautiful reception building with modern complex adjacent. We had exec room which was full of high quality fitments and a couple of comfortable easy chairs to relax in. Parking great and staff excellent! Only thing missing for me was an indoor pool.
Comment from Hotel Management
Apr 19, 2018 by KT, Hotel Management
Dear Ian, May I thank you for sharing your kind comments following your stay here at Bailbrook House Hotel. We are so pleased that you enjoyed a high quality break. yours sincerely, Keith Turnbull