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Stayed here for 3 nights with my 2 daughters. We were well looked after with the only blip being that the Wi-Fi was not very strong in the rooms. Excellent bar and easy-going friendly staff.
In spite of undergoing major refurbishment, this hotel was quiet, comfortable and clean, so the management deserve applause for that. The room rate was also very good value. We were accommodated in an accessible room, which was a good size. The heating system was challenging to control and the bathroom ...
We had a pleasant stay apart from a poorly conducted fire evacuation when the fire alarm went off. Staff were friendly and accommodation was nice, with a lovely comfortable lounge to sit and read in. We find have to go to the bar for drinks and carry them through the hotel to use the lounge.
Room very good size and very clean. Fresh milk availability for tea and coffee in room nice touch. Staff all very friendly and helpful, particularly in restaurant. Breakfast and evening meals excellent. Awful little roads leading to property but well worth the effort on arrival. Good sized car park. ...
My wife and I stayed here for one night but wished we had longer, Rowena and Mike were fantastic host, nothing seemed to be a problem, rooms are spacious and extremely comfortable. The breakfast was totally amazing!! Thank you both for a wonderful, relaxing stay, we cant wait to book again.
Luxurious and well maintained hotel in fabulous historic district. Very attentive staff who could not have done enough. Great choice of quality food at breakfast and same quality during afternoon tea and room service. Well equipped gym and lovely spa area that delivered first class treatments in ...
Very happy stay. Bed comfortable - room v clean. Only down size was that we had the smallest room ever. Luckily only stayed 2 nights, so wasn’t a problem. Excellent breakfast choice. Excellent central location. Recommended.
Reading some reviews I really wasn’t expecting much but I was pleasantly surprised. We were only staying there for one night but Franck checked us in with humour, politeness and great customer skills. The room was large, light and warm and most importantly, clean! There were lots of lights around ...
Very convenient for central Bath - a short and pleasant walk to shops. Excellent spa and gym facilities. First class dining experience in beautiful room. Varied staff - some inexperienced which showed in customer service (eg taking phone calls whilst checking in and a curt barman) but majority couldn’t ...
Bath is always busy, do book your room here right away. Lovely, tastefully eccentric decor, seems to have been remodeled yesterday with new carpets, and interesting wallpaper. My room was small but laid out to be perfectly functional. Very close to everything. Staff was uniformly friendly, and helpful. ...
The staff were welcoming and helpful. The hotel had lovely original features with a contempory twist. Our room was comfortable and bigger than expected. The spa was a great experience (even swimming in the outdoor pool on a cold and frosty evening).
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