Don't be fooled by the photos
Posted Feb 13, 2017
If you want to feel pampered DO NOT book yourself in this hotel.
This hotel is gives off the image of stately home, but it's all a bit of a sham when you scratch beneath the service. For the price it does not meet the quality standards and attention to detail you would expect. The spa and pools reminded me being back at school swimming lessons, noisy and messy. The pool was lukewarm.
I've experienced better service and quality of food in Prenier Inn. Confused staff in checkin, dodgy IT slowing check in.
Eating in the restaurant is expensive which I expected. However, the quality of food was poor, like a bad pub lunch.
My shirt was reunined by rust being excreted from the hotel iron.
The restaurant staff were lovely. Poor team, Management, I suspect are hiding behind the grandeur of the hotel.