Ratings based on 219 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Fantastic Hotel

Posted Aug 11, 2015
Pros: The garden and spa and the relaxing atmosphere
Cons: There is always room for improvement, but I cannot think of a single thing that the hotel can improve on at this moment in time.
Location: I would recommend a trip to the National Trust - Prior Park, it's worth a visit. Very friendly ducks
Fantastic Hotel, which is away from the hustle and bustle of Bath town centre but within walking distance. This was the best hotel I have ever stayed at, everything was perfect and staff were so polite and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from wuhan

Posted Aug 9, 2015
酒店服务实在太好了,而且非常专业。房间十分舒适,早餐食材新鲜。入住退房便捷快速。下次来还会住在这里。
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Jul 17, 2015
Stayed here a number of times when visiting our daughter at University in Bath. It's in a beautiful location, wonderful architecture and grounds. Staff very helpful. Calm and very well organised. Would throughly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff very friedly

Posted Jul 4, 2015
Excellent experience Room was perfect. Spa was only thing that could be improved. One hot tub not working.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Wonderful stay at hotel

Posted Jul 3, 2015
Pros: I liked everything about the hotel, facilities, staff and location.
Location: Excellent location. Centrally located, walking distance to all main tourists sites within Bath.
The hotel facilities were lovely. The staff were very helpful and friendly. There was a beautiful garden within the hotel facility and there was a wonderful spa facility.The only issue that arose while at the hotel was that some wine was delivered to our hotel room. We were then told later that day that the wine was not for us and were for the next hotel rooms guests. This was not a very pleasant experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Midlands

Great location for access to Bath highlights

Posted Jun 3, 2015
Pros: Great location, personable staff and quality of the building
Cons: Nothing I can think of
Location: The town centre is a ten minute easy walk and there is everything there you can want, culture, shops, entertainment, great food, drink and the river
We had just the one night stay but it was excellent from the point of arrival (valet parking) to checkout (and return later in the day for afternoon tea. We will definitely be back. The gardens are a delight and nothing was too much trouble. I wish we'd discovered it years ago.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great location - excellent hotel

Posted May 30, 2015
The hotel was excellant, food, room, spa and staff. A grade service, nothing a problem for the staff to deal with.
5 out of 5
Recommended
for Everyone
by A verified traveler

What a surprise

Posted May 17, 2015
Pros: Everything
Cons: My husband is a tall man and the bed in our room could have been longer.
Location: Bath is a very historic city with something nearby to keep everyone happy
Well appointed hotel with friendly staff. The surprise was the beautiful garden at the back of the hotel totally unexpected!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Business trip to Bath

Posted May 13, 2015 on Hotels
Very nice hotel, great location, friendly staff. Very small room however was a disappointment.
5 out of 5
Recommended
for Couples
by A verified traveler

Anniversary break.

Posted May 1, 2015 on Hotels
Fabulous three night stay. Wonderful anniversary meal. Staff were helpful and attentive. Deluxe room overlooking the garden was lovely with well appointed spacious bathroom. A DVD played would have been nice. Wi fi good. Room service good. Excellent breakfast. Central location. Concierge had excellent recommendations for local trips and restaurants. We will definitely return to this hotel.