Ratings based on 929 Verified Reviews

3.5 out of 5
72% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from devon

Anniversary weekend

Posted Apr 22, 2018
Checked in ok, after climbing steep stairs we entered the bedroom to find it was in need of a refurbishment dirty carpet and mould on windows. Bathroom door latch broken, shower riser loose. On the plus side the views were good. Next morning breakfast had been hanging around for a while. When complaining we were told they had been busy and nobody else had complained.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2018
Hotel was nice. Room updated. Nice location but way out of Bath. Beautiful location on the river. Excellent breakfast with great views
Comment from Hotel Management
Apr 19, 2018 by Marian Floarea, Hotel Management
Thanks for staying with us. We appreciate your review!
4 out of 5
Recommended
for Everyone
by A verified traveler

Picturesque hotel, lovely setting

Posted Apr 9, 2018
We attended a wedding at the Old Mill . We had a lovely day and the staff couldn't do enough for us. A quaint old building in a beautiful setting.
Comment from Hotel Management
Apr 13, 2018 by Marian Floarea, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from London

Posted Apr 4, 2018
Room to small toile and sink to close no room Quilt very thin had problems with the door to get in key kept turning
Comment from Hotel Management
Apr 18, 2018 by Marian Floarea, Hotel Management
Thanks for staying with us. We appreciate your review!
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay

Posted Mar 29, 2018
Pleasant staff, lovely breakfast and convenient for the centre of Bath. Also, lovely villages and walks nearby.
Comment from Hotel Management
Apr 13, 2018 by Marian Floarea, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler

Budget hotel

Posted Mar 28, 2018
It was fine for one night, but I wouldn't want to stay any longer and I won't be going back.
3 out of 5
Recommended
for Everyone
by A verified traveler from Middlesex UK

Close to Bath with car parking

Posted Mar 22, 2018
First room had a leak. Staff quickly changed us to a larger room. Both had a lovely view of the river. Good shower. No hairdryer. Narrow beds. Situated at the bottom of a steep hill. Hotel can be reached from Bath coming over the toll bridge. Restaurant was noisy as it doubles up as a bar.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2018
Great location.friendly staff. Clean room. What more can we ask for.
Comment from Hotel Management
Apr 13, 2018 by Marian Floarea, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dover, Kent

Great place

Posted Mar 11, 2018
Staff were great and very friendly, location was fantastic and views are great.
Comment from Hotel Management
Apr 15, 2018 by Marian Floarea, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

although the lodge was small it was perfect

Posted Mar 7, 2018
Food was excellent in resturant and very resonable
Comment from Hotel Management
Apr 15, 2018 by Marian Floarea, Hotel Management
Thanks for staying with us. We appreciate your feedback!