Ratings based on 185 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Charming, traditional and cozy hotel

Posted Apr 6, 2018
We loved the stay everything. The staff, rooms, food and garden.
Comment from Hotel Management
Apr 6, 2018 by Magaly, Hotel Management
Thank you for your comment, we are pleased to read you loved your stay. We are really excited to be able to start using our newly refurbished garden!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the heart of Bath

Posted Mar 3, 2018
Enjoyed our stay, would of liked tea/coffee facilities in the room instead of being on the landing. Lovely room but lots of noise being at the front of hotel. Super breakfast with good choices.
Comment from Hotel Management
Apr 6, 2018 by Magaly, Hotel Management
Dear Lisa, Thank you for your comment. Do not hesitate to talk to the team about your preference in the room and on room location, and we do our best to accommodate your request!
5 out of 5
Recommended
for Everyone
by A verified traveler from Reading

Nice place

Posted Jan 19, 2018
Lovely hotel and really pleasant staff. The hotel is 4 town houses converted so there are a lot of stairs. We had a small issue in our room on the first night and the staff moved us without hassel the following morning
Comment from Hotel Management
Jan 28, 2018 by Magaly, Hotel Management
Thanks for your feedback, we are pleased to have been able to sort your issue. Hope to see you soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Stylish hotel

Posted Dec 4, 2017
Pros: Cleanliness, room size, bathroom facilities, free refreshments on offer, residents lounge areas
Cons: heating control in rooms
Hotel is about 15-20 min walk from central Bath although be warned it is uphill all the way. Central to restaurants/shops. Lots of wee rooms to sit and chill in and free tea/coffee available when you wish. Had a lovely stay the only negative was our room (16) was too hot and we were unable to adjust the temperature as the fadiator had a cover on it. The staff offered us another room but as we were only staying one more night we just had the window open again - they were very understanding though.
Comment from Hotel Management
Jan 28, 2018 by Magaly, Hotel Management
Thanks for sharing your experience with us. We hope to see you again soon
5 out of 5
by Mark

Good for couples getaway

Posted Nov 27, 2017 on Hotels
Very friendly staff. Clean comfortable hotel with nice food and a cozy (quiet) bar area.
Comment from Hotel Management
Dec 3, 2017
Thank you for your review, we are glad you enjoyed your stay with us. Magaly, Hotel Manager
4 out of 5
by A verified traveler

Pick your room with care

Posted Oct 30, 2017 on Hotels
I suggest avoiding room 5 on the ground floor by reception. You can hear floor boards creaking all around outside the room, there is a noisy aircon type outlet outside the window, and various other noises. Otherwise the hotel is good and has been refurbished recently. There is a nice courtyard garden.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, uk

Great location - shame about the windows

Posted Oct 23, 2017
We have stayed at Queensbury many years ago and had had a great experience so decided to stay here again. Unfortunately the room we were allocated had windows that rattled and crashed all night. Yes, there where strong winds but really this was extreme levels of noise keeping me awake throughout the night. I am sure that some insulation tape or similar could mend this fairly quickly. That said this hotel is in great location in a beautiful city.
5 out of 5
by Mona

Posted Oct 7, 2017 on Hotels
Gorgeous hotel with lovely staff
4 out of 5
by Joseph M

Bath Hotel

Posted Sep 26, 2017 on Hotels
Very nice property within walking distance of major Bath spots. Resturaunt on site is not your typical hotel spot-evening especially is very expensive and slow meal service.