Ratings based on 1,058 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from new orleans

Lots of amenities, bad a/c

Posted Oct 26, 2015
Pros: Loved the staff, breakfast, convenience to school
Cons: Fix air conditioners...replace and upgrade Elevators would be nice too
Location: Great location to LSU and restaurants like TJ ribs!
Great convenience to LSU, awesome extras, like daily free appetizers, free buffet breakfast. BUT, the air conditioners need to be replaced. While there is a thermostat, the fan never goes off. Cold air bounces off the ceiling into your face while you are sleeping. Didn't sleep well!
Comment from Hotel Management
Nov 5, 2015 by Jennifer, Hotel Management
Mel, Thank you for taking the time to leave feedback about your recent stay with us. We use this feedback to focus on improving whenever and wherever possible. I am pleased that you enjoyed our amenities, such as the complimentary hot buffet breakfast and hors d'oeuvres. Thank you for the feedback about the A/C. I am glad to also inform you that we are currently working on public area and guest room renovations that will include some elevators in the next year or so. We hope that you will give us another opportunity to exceed your expectations and enjoy these updates in the future. Jennifer Holmes General Manager
5 out of 5
Recommended
for Couples
by Jessie from Houston

Enjoyable

Posted Oct 19, 2015 on Hotels
Enjoyed the free breakfast. The plol area was nice. Also had a basketball court.
Comment from Hotel Management
Nov 4, 2015 by Jennifer, Hotel Management
Jessie, Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star rating. I am pleased to hear that you enjoyed your experience in our spacious and clean rooms, as well as our amenities, like the outdoor pool and SportCourt and complimentary hot buffet breakfast. We hope to see you back again soon. Jennifer Holmes General Manager
5 out of 5
Recommended
for Personal Event
by ERIC from Toronto

Quality and Good Service in Baton Rouge

Posted Oct 11, 2015 on Hotels
Clean, huge, very well organized hotel adjacent to the highway, but traffic noise was not an issue. Good free hot breakfast. Location not the greatest but typical of these motel/hotel chains where positioning near highways is the norm vs. near tourist attractions or the center of town. Tip: avoid entering Baton Rouge from the north via the "scenic highway". It is anything but scenic, and takes you through pretty run down parts of Baton Rouge.
Comment from Hotel Management
Oct 20, 2015 by Jennifer, Hotel Management
Eric, Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star rating. I am pleased to hear that you enjoyed your experience in our spacious, clean and quiet rooms. I am also glad that you enjoyed our amenities, like the complimentary hot buffet breakfast. We hope to see you again the next time you are traveling from Toronto. I was there myself last year and enjoyed the city and area very much. Jennifer Holmes General Manager
5 out of 5
Recommended
for Couples
by David, J

Posted Oct 11, 2015 on Hotels
Comment from Hotel Management
Oct 20, 2015 by Jennifer, Hotel Management
Mr. David, Thank you for taking the time to leave a rating about your recent stay with us. I am glad to see that you enjoyed your experience in our spacious and clean rooms and hope that you also enjoyed our amenities, like the complimentary hot buffet breakfast. We hope to see you back again soon. Jennifer Holmes General Manager
4 out of 5
Recommended
for Couples
by Jessica

Nice room and stay.

Posted Oct 9, 2015 on Hotels
Very nice, comfortable, clean room. Staff seemed a bit brisk though.
Comment from Hotel Management
Oct 20, 2015 by Jennifer, Hotel Management
Jessica, Thank you for taking the time to leave feedback about your recent stay with us. I am pleased to hear that you enjoyed your experience in our spacious and clean rooms and hope that you will give us another opportunity to exceed your expectations in the future. Jennifer Holmes General Manager
5 out of 5
Recommended
for Families
by A verified traveler

Nice view, free breakfast

Posted Oct 6, 2015 on Hotels
Nice hotel, our room had a back porch facing the courtyard, basketball court, and pool. Plenty of options at the free breakfast
Comment from Hotel Management
Oct 13, 2015 by Jennifer, Hotel Management
Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star rating. I am pleased to hear that you enjoyed your experience in our spacious and clean poolside room. I am also glad to hear that you enjoyed the complimentary hot buffet breakfast and hope that you utilized our other amenities as well, like the free high speed wireless internet, fitness center, and business center. We hope to see you back soon. Jennifer Holmes General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 6, 2015 on Hotels
Comment from Hotel Management
Oct 13, 2015 by Jennifer, Hotel Management
Thank you for taking the time to leave feedback about your recent stay with us. I am pleased to see that you enjoyed your experience in our spacious and clean rooms and hope that you will give us another opportunity to exceed your expectations in the future. Jennifer Holmes General Manager
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Oct 6, 2015 on Hotels
Room was a dated. Other than that it was fine. Could add more to the fitness center as well
Comment from Hotel Management
Oct 13, 2015 by Jennifer, Hotel Management
Thank you for taking the time to leave feedback about your recent stay with us. We use this feedback to improve whenever and wherever possible. I am pleased to inform you that we are currently renovating both our guest rooms and suites, as well as our public spaces. We hope that you will choose to stay with us again in the future to experience all of our exciting changes. Jennifer Holmes General Manager
5 out of 5
Recommended
for Business Travelers
by James from Brandon

Best deal in Baton Rouge

Posted Oct 5, 2015 on Hotels
Great comfort, service, nice area, and super hot breakfast.
Comment from Hotel Management
Oct 13, 2015 by Jennifer, Hotel Management
James, Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star rating. I am pleased to hear that you not only enjoyed the spacious and clean rooms, but also our amenities, like the complimentary hot buffet breakfast. We hope that you will choose to stay with us again the next time you are traveling to the Baton Rouge area. Jennifer Holmes General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Baton Rouge- Richmond Suites

Posted Oct 2, 2015
Pros: location
Cons: There are several things that need to be updated. See above for specifics.
Location: Easy to access restaurants. Easy on/off interstate.
I did not request a handicap accessible room but was assigned to such a room. This would have been ok if the bathroom had appeared a little less used. It obviously had not been updated in quite some time. Everything worked but just looked out dated. The bed was comfortable. The side chair was comfortable but looked like it had been picked up at the local thrift store for about $10. I sleep under a CPAP machine. Therefore it is important that I have a "working" electrical outlet near the bed. The only outlet behind the night stand, only worked in one of the outlets. So I could only use the lamp, clock, or my CPAP. Not even two of the three. Overall I was disappointed, for the price of the room I expected more.
Comment from Hotel Management
Oct 13, 2015 by Jennifer, Hotel Management
Kay, Thank you for taking the time to leave feedback about your recent stay with us. I am sorry that we did not exceed your expectations, but will use your information to improve wherever we can. The bedside lamps have additional outlets in them and I will find out why they are not working.