Reviews of Motel 6 Baton Rouge, LA - East - I-12

2 out of 5
Motel 6 Baton Rouge, LA - East - I-12
10055 Gwenadele Avenue, Baton Rouge, LA

Reviews

4.0
Rating 10 - Excellent. 39 out of 374 reviews" "
Rating 8 - Good. 30 out of 374 reviews" "
Rating 6 - Okay. 43 out of 374 reviews" "
Rating 4 - Poor. 32 out of 374 reviews" "
Rating 2 - Terrible. 230 out of 374 reviews" "

4.2/10

Cleanliness

5.0/10

Staff & service

4.4/10

Amenities

4.0/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jaryn

Stayed 1 night in Nov 2023
Response from Barbara on Jan 22, 2024
Hi, Jaryn! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

2/10 Terrible

Reed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Barbara on Jan 22, 2024
Hi, Reed! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

2/10 Terrible

Angelo

Stayed 2 nights in Nov 2023

2/10 Terrible

Janet

When we went to check in the Hotel was no longer OYO. They are now Motel 6, and have been for 3 months. They did not have our reservation. There was an OYO hotel close but they did not have our prepaid reservation. I need a refund for this booking.
Stayed 1 night in Sep 2023
Response from Eva on Oct 13, 2023
Hi, Janet! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

2/10 Terrible

Steven

Stayed 1 night in Aug 2023
Response from Joey on Sep 12, 2023
Apologies for the inconvenience caused, Steven! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Joey

2/10 Terrible

Korey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OYO was not at the address. And i never checked in. And cant get in touch with anyone for a refund on the deposit.
Stayed 1 night in Jul 2023
Response from Eva on Sep 11, 2023
Hi, Korey! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Eva

2/10 Terrible

Jaleesa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ammy on Jul 15, 2023
Hi, Jaleesa! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Terrible

Taide

Stayed 1 night in Jul 2023
Response from Ammy on Jul 15, 2023
Hi, Taide! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Ammy on Apr 19, 2023
Hi, Ashley! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Jesse

Business traveler
Disliked: Cleanliness, property conditions & facilities
Utterly disgusting. I wouldn't leave my dog in that room. I walked in took pics and checked in to another hotel
Stayed 1 night in Mar 2023

2/10 Terrible

Heidi, Zachary

Stayed 1 night in Mar 2023
Response from Lisa on Apr 12, 2023
Hi, Heidi! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

4/10 Poor

ozzie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were roaches crawling in the bathroom. Very unsanitary
Stayed 1 night in Mar 2023
Response from Eva on Mar 15, 2023
Hi, Ozzie! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Eva

8/10 Good

Connie

Disliked: Amenities, property conditions & facilities
Towels nasty no courtains in the shower bed are old and make noise no table to iron bad bad bad never again
Stayed 2 nights in Mar 2023
Response from Eva on Mar 15, 2023
Hey, Connie! Thanks for your feedback as it has been shared with the relevant team, they will look into this concern and will surely improve accordingly. Regards, Eva

2/10 Terrible

Liam

Disliked: Cleanliness, staff & service, property conditions & facilities
Payed for my room but didn’t stay, the room listed had a single bed but the staff said they only had double rooms and so the listing was inaccurate. My bedsheets looked oily in places and had cigarette burns and hair on them, when I asked for new sheets those had cigarette burns as well. The room was filthy and I could see hair and dirt on the floor. Also toilet didn’t flush. I left and stayed at another hotel but had no way of getting refunded as the staff had left (around 10 pm). Don’t go here
Stayed 1 night in Mar 2023
Response from Lisa on Mar 7, 2023
Something like this should not have happened, Liam! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Lisa

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Ava on Feb 22, 2023
Hi, Daniel! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

2/10 Terrible

Kayleigh

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting. Got a non smoking room that smelled like cigarettes, burn holes in the blankets and the walls were covered in precious spilt drinks and had not been cleaned. I stayed long enough to book a different hotel and left. Not at all like the photos. Not even a smoke alarm, just a hole and wires in the ceiling where it had previously been.
Stayed 1 night in Jan 2023
Response from Ammy on Feb 14, 2023
Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 Terrible

Jada

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Larry

Stayed 2 nights in Nov 2022
Response from Ammy on Nov 23, 2022
Hi, Larry! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

2/10 Terrible

Parker

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Ammy on Nov 4, 2022
Hi, Parker! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

4/10 Poor

Troy

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022
Response from Ammy on Nov 4, 2022
Hi, Troy! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah

2/10 Terrible

Shenitha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good ! Hotel was invested with roaches and was told by front desk agent that no tv was in the room and it might have roaches So he proceeded to say they will give me a refund still waiting
Stayed 1 night in Oct 2022
Response from Ammy on Nov 4, 2022
Apologies for the problems you had faced, Shenitha! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 Terrible

Troy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Soiled sheets. Dirty floor. Healthy cockroach. No shower head. Some chick injecting herself on the back steps. Need I say more.
Stayed 2 nights in Oct 2022
Response from Ammy on Nov 4, 2022
We are extremely sorry to know this, Troy! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

2/10 Terrible

Kelvin

Stayed 3 nights in Sep 2022
Response from Ammy on Nov 4, 2022
Hi, Kelvin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

2/10 Terrible

Roland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The management is very rude and and unprofessional. As well as the roaches are very rude and greedy. The roaches tried to eat all of my food and sleep in my bed, i wasnt aware that i was going to have roommates.
Stayed 2 nights in Sep 2022
Response from Eva on Oct 2, 2022
We are sorry to disappoint you, Roland! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

2/10 Terrible

rita michele

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

William

Liked: Staff & service
Quick stay. Nothing special
Stayed 1 night in Sep 2022
Response from Greta on Sep 19, 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

6/10 Okay

William

Liked: Staff & service, room comfort
It was good enough for a quick single stay. Nothing extraordinary.
Stayed 2 nights in Sep 2022
Response from Greta on Sep 19, 2022
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we know. Regards, Greta

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to use the flashlight on my phone to find a light that worked. Lightbulbs missing. Switches don’t work. Walls and outlets in disrepair. Linen and pillows are nothing like in the pictures online. Same with the bathtub. No chair to sit in. Very unpleasant.
Stayed 1 night in Sep 2022
Response from jan on Sep 11, 2022
Dear Daniel, It was a privilege to have you as our esteemed guest. we heartily thank you for your wonderful remarks. We have duly noted your feedback and Will act upon it as well. We do hope that you would give us an opportunity to experience our renewed services. Regards, Jane!

2/10 Terrible

Briana

Stayed 1 night in Aug 2022

2/10 Terrible

Marcelo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and stinky, rooms full of cockroaches and ants, stairs whit urine, worst hotel I been on my entire life
Stayed 1 night in Jul 2022
Response from Ammy on Aug 17, 2022
Apologies for the problems you had faced, Marcelo! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Terrible

SANDRA

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Horrible
Nasty dirty unsafe roach infested broken electrical sockets broken curtains rudeness prostitution drug dealers
Stayed 2 nights in Jul 2022
Response from Ammy on Jul 24, 2022
Apologies for the problems you had faced, Sandra! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Terrible

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
I been here for 3 or more months havent had my linens changed or mfloors cleaned nor moved into disability room Was to get a room with shower . My toilet hasnt been cleaned. I swept and mop my on floors. I stay here cause i have no place to live i wish the housekeeper would just do her job. She picked up.my towels 4 days ago and have not gave back to me. Shecworks here only 3 days a week and she wirks at another job she needs to keep one job are stay home you cant do your job right when in a big hurry to get away to get to other job on time. This jobs people are in snd out rooms need a good cleaning cause of virus . Clean p and make sure you done what is suppose to be done before you go to your next job.
Stayed 13 nights in Jun 2022
Response from Ammy on Jul 21, 2022
Apologies for the problems you had faced, Patricia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

6/10 Okay

Christine

Stayed 1 night in Jun 2022

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Disgusting
I do t know how this place is still open. There were blood stains on the floor. Valentine’s Day decorations still stuck on the walls. There was a bug that was smashed on the bed and just left there. I didn’t even sit down. My skin was crawling just thinking about what diseases I might catch if I slept. I rolled my suitcase back to truck and left. Keep my $56. There’s no telling what kind of excuses the manager would have given me if I asked for a refund. I took a video of everything that was damaged, missing or just plain disgusting and I’d love to know where I can send it.
Stayed 1 night in Jun 2022
Response from Ammy on Jun 11, 2022
Apologies for the problems you had faced, William! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

8/10 Good

Andrew

Traveled with partner
Nice
Stayed 1 night in May 2022
Response from Jane on Jun 23, 2022
Thank you for your appreciation, Andrew! We hope to give you a consistent service every time. Regards, Jane!

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Ammy on May 22, 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

6/10 Okay

Calvin R

Business traveler
Disliked: Property conditions & facilities
Stay for the price, and no bugs.
A little beat of from time and abuse by people who don't care. The floor was less than clean, but it was there, it got me thru the night and I didn't have any extra "passengers" after I left.
Stayed 1 night in May 2022
Response from Jane on May 19, 2022
Sorry for the hassle you faced, Calvin! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I even start? Riom had no lock, no light bulbs, no smoke detectors, curtain rod was taped to the wall, bed frame was broken and folded in half, the bathroom door was split into three pieces, no toilet seat or paper...
Stayed 1 night in May 2022
Response from Joey on May 19, 2022
We are sorry for the inconvenience caused to you, Jennifer! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

8/10 Good

Lew

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Jane on May 8, 2022
Hi, Lew! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!

2/10 Terrible

Dillon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty, very unsafe, poor service, didn’t even stay there 5 mins after seeing the room dirt everywhere very unclean 10/10 do not recommend
Stayed 1 night in Apr 2022
Response from Ammy on May 6, 2022
Apologies for the problems you had faced, Dillon! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

4/10 Poor

Fernando

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022
Response from Ammy on May 6, 2022
Hi, Fernando! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Terrible

Katrina

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like anything about this-change your mind if you even think about staying here. I live in a terrible city but I’ve never stayed in a place like this before. It’s laughable how bad this place is-ABSOLUTELY NO GOOD!!!
Stayed 1 night in Apr 2022
Response from Ammy on May 6, 2022
Hi, Katrina! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia

2/10 Terrible

Kerryanne

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The uniqueness was homeless people sleeping in the stairwells, the office staff could careless, the room was horrible, no air, toilet and sink did not work, bugs in the bed.
Stayed 2 nights in Apr 2022
Response from Cheshta on May 3, 2022
Hi, Kerryanne! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy

2/10 Terrible

Karlie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Ammy on May 3, 2022
Hi, Karlie! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Terrible

Jared

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay far far away!!!
I understand that the check in time is 3:00 p.m. Most hotels have this same check in to allow housekeeping time to clean the rooms before you get there; however, most hotels would allow you to check in early if your room was clean and available. OYO would not allow this. They said it was because the room needed to be cleaned, so I expected a clean room. What I got was a room with what looked like fecal matter smeared on the floor, blood stains and it was completely unswept. This place was so disgusting that I slept in my clothes on top of the bedding, which I’m sure wasn’t changed or washed. I didn’t bother with a shower, for fear of having to use their towels on my body. It’s in a terrible area (crack heads everywhere) and just not worth any amount of money. I will never return.
Stayed 1 night in Apr 2022
Response from Joey on May 3, 2022
Sincere apologies, Jared! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

2/10 Terrible

Deanne

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were filthy the air conditioners were broken and didn’t work. Every day needed items were not in the toom and we found a heroine needle in the room. Needless to say. We did NOT stay at this property!
Stayed 2 nights in Apr 2022
Response from Joey on May 4, 2022
We are sorry for the inconvenience caused to you, Deanne! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

4/10 Poor

Amelia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is NOT clean. It’s an older hotel so you expect some wear and tear but come on!!! The are a is not the greatest so I wasn’t expecting too much but I have reasonable expectations from a hotel like the toilet having a lid on it and the parking lot not to look like used car lot with vehicles that were obviously not guest. This place was by far, the worst hotel I’ve ever stayed in and if there would have been another portion for rooms on that night, we would have just lost that money and stayed somewhere else.
Stayed 1 night in Apr 2022
Response from Ammy on May 3, 2022
Apologies for the problems you had faced, Amelia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ammy.

2/10 Terrible

Suzanne

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs to be shut down! The OYO down the road is the one you want, NOT this one. I really
Stayed 1 night in Apr 2022
Response from Cheshta on May 3, 2022
Hi, Suzanne! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 Terrible

Richard

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel charged us on top of our charge from you. It said we were a no show which is FALSE!!!!!! She gave us the key to get in room and it was VERY unsafe and VERY unsanitary!!!!!!! So we could not stay there with our daughter!!!!! She said we would not be charged and was anyway. We want a grind bc of the conditions and nobody is responding to us!!! I’m getting really upset and will have to seek other help on this matter if you don’t respond to us !!
Stayed 3 nights in Apr 2022
Response from Joey on May 3, 2022
Sincere apologies, Richard! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

2/10 Terrible

Félix

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in bad condition I hired NOT recommend My friend and I Disappointment from this place
Stayed 2 nights in Apr 2022
Response from Jane on Apr 5, 2022
Hi, Félix! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!