Ratings based on 370 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by nathalie from Quito

Décevant.

Posted Mar 9, 2016 on Hotels
Nous n'avons pas eu la chambre réservée : au lieu d'une chambre avec deux queen beds + 1sofa Bed ( pour 5), nous avons eu un seul lit + sofa Bed. On nous a alors proposé un lit à roulettes, qu'il a fallu réclamer quand nous sommes revenus le soir après notre dîner... En compensation, nous avons eu droit à un petit déjeuner gratuit ( pour 5). Assez bruyant : chambre donnant sur la route. A la piscine, il n'y avait pas de serviette... Il manquait peut être de personnel, car même sous le porche d'entrée, les poubelles étaient pleines et débordaient tout autour. Pour un hôtel de cette gamme, c'est un peu décevant.
5 out of 5
by A verified traveler from Baton Rouge

Welcome faces at check in

Posted Mar 8, 2016
We were pleasantly surprised with an upgrade upon check in. Our suite was spacious, clean and comfortable. The 12 noon check out was perfect as we ran a half marathon that morning.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 8, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Mar 6, 2016
Great, clean & very comfortable. Good value as well
4 out of 5
by A verified traveler

Posted Feb 29, 2016
Nice facility, but I felt the bathroom could have been more clean (shower particularly).
1 out of 5
by Charlene from Beaumont, Texas.

Worst stay ever.

Posted Feb 29, 2016 on Hotels
Found a dirty sock of floor of first room. Taken to another room that hadn't been cleaned at all. Third room had a mans shirt hanging in the bathroom. Scared tge heck out of me. None of the rooms were thoroughly cleaned. Dust build up, stained linens and tattered furniture. Sofa stained too. They did comp. One nights say which meant little to me since I was on a business trip.
4 out of 5
by Tera

This traveler left a rating score only Posted Feb 23, 2016 on Hotels
5 out of 5
by Kathy from Baton Rouge

Relaxing stay

Posted Feb 23, 2016 on Hotels
The woman that work at that time was so friendly The place was clean and just so relaxing my husband and I plan on going back there soon
5 out of 5
by A verified traveler

Fun Times

Posted Feb 19, 2016
Nice clean room, my wife enjoyed her Valentine's day and we will be staying again soon
5 out of 5
by Darius

This traveler left a rating score only Posted Feb 16, 2016 on Hotels