Ratings based on 929 Verified Reviews

4.0 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bossier City

Posted Apr 8, 2017
We always stay at Embassy Suites when possible! We like having a living area and separate bedroom.
5 out of 5
by John

This traveler left a rating score only Posted Jan 23, 2017 on Hotels
4 out of 5
by Renita

Posted Jan 23, 2017 on Hotels
Our overall stay was nice check in was great Tiaj was nice and very helpful. The hotel was nice,clean,and comfortable. My only complaint will be the employees in the breakfast area had no manners and very rude with the exception of Carlos and another lady that I didn't get her name.
1 out of 5
by Derrick

Posted Jan 22, 2017 on Hotels
Hollll
1 out of 5
by A verified traveler

No water

Posted Jan 22, 2017
Ten that night water was turn off with no warning.call frint desk said we know and bring us bottle water up..to flush toilet??water came back on at 6 am which mean my husband couldnt take a shower.I was more upset how front desk handle after I called and complained like who cares?I do this suppose to be a 5 star hotel even motel 6 had water that night.I never got a call back from jason manger.I call expedia and the rep was so nice and understanding.he was able to compensate me for that horrible night and i will always go thru expedia to book from now on!!
5 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Tha room and view was beautiful!!! Tha breakfast and evening snacks were great!! Tha only drawback that I had was my room wasn't cleaned on Tha second day!!! Front desk took care of Tha problem quickly!!! I will definitely stay again
3 out of 5
by A verified traveler

Bad

Posted Jan 2, 2017
When i walked in the room, it had an awkward smell. After i used the toliet the first time, it didn't flush completely like it was stopped up. The toliet had bowel movement stains under the toliet seat! I've stayed with you all plenty of times and this was the first time I had this bad accident.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2016
Great room I would stay again soon great breakfast and nice staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 27, 2016 on Hotels
3 out of 5
by A verified traveler

Good location

Posted Dec 20, 2016 on Hotels
Bathroom was small compared to the overall size of the room.