Ratings based on 372 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jul 2, 2017
Pros: convenient to airport
The most uncomfortable bed that we have ever had in a hotel.
Comment from Hotel Management
Jul 10, 2017 by FOM, Hotel Management
Thank you for taking the time to give your feedback. We truly do value your time and business. I would like to assure you that we are going though a major renovation beginning in a couple of weeks and all beds are being replaced. We hope to see you again, welcoming you with a freshly updated product.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2017
Overall, it was a nice hotel. I really liked that there was a refrigerator and microwave in the room. I did see two roaches which was a concern. One in the hall way and one in my room. Based on that, I would hesitate to stay there again.
Comment from Hotel Management
Jul 10, 2017 by FOM, Hotel Management
Thank you for the time to give us feedback.I'd like to assure you our hotel does get sprayed regularly for insects and bugs and we are about to go through a complete renovation beginning in a few weeks. We'd like to welcome you back again with our updated changes.
5 out of 5
by Russell D

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017
Thank You, Russell D for your 5 Star review! We hope to see you again soon!
1 out of 5
by A verified traveler

Posted May 29, 2017 on Hotels
Comment from Hotel Management
Jun 26, 2017
I'd love to discuss the issues you had with your stay. Please contact me at anytime at the email listed
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairfax, VA

Good to stay in case your flight is cancelled

Posted May 23, 2017
Rooms are average. Food is good. Shuttle service helps a lot. A little expensive for the average quality.
Comment from Hotel Management
Jun 22, 2017 by FOM, Hotel Management
Thanks for the positive review. Renovations coming soon
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2017
Room was clean, quiet & close to restaurants enjoyed the stay
Comment from Hotel Management
Jun 22, 2017 by FOM, Hotel Management
Thanks for the compliments. We look forward to seeing you again in the future with bigger and better rennovations
5 out of 5
by Robert

Posted Mar 22, 2017 on Hotels
I would stay here again
Comment from Hotel Management
Apr 20, 2017
Thanks for your feedback and come back and see us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
A/C was not working so I checked out early. The staff during check in was very pleasant. Staff during checkout seem unconcerned about A/C problem.
Comment from Hotel Management
Apr 19, 2017 by Adam T, Hotel Management
Thank you for reaching out and letting us hear about your stay, we appreciate any feedback from our guests. We would like to apologize for the gaps in service you experienced, we should have responded better than that. Please come back and see us so we can get it right.
3 out of 5
by A verified traveler

Expected more

Posted Mar 19, 2017
This was a last minute reservation. I requested a room with two queen beds. Upon arrival the only option was a room with a king size bed with a sofa bed. I expected a lot more from the hotel, especially at the price point. There was stains on the rug, the bathroom smelled like cigarettes (they claimed it's a non-smoking hotel) and the sofa bed required a changed in linens.
Comment from Hotel Management
Apr 17, 2017 by Adam T, Hotel Management
Thank you for your valuable time spent providing us with this important feedback. We apologize for the unsatisfactory stay you had at our property and hope we can welcome you back in the future so we can get it right.
5 out of 5
by Richard

Posted Mar 16, 2017 on Hotels
very nice and comfortable
Comment from Hotel Management
Apr 17, 2017
Richard - thanks for the 5 stars and shoutout! We love hearing from our guests, especially when we get it right!