Ratings based on 293 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Tampa, FL
Nice hotelPosted Nov 23, 2015
Was very impressed with the staff, they were very courteous and helpful. Especial thank you to the young lady that picked me up in the van when I first arrived from the airport. She told me where I could find places to eat, etc. Would definitely come back. Hotel located in a nice area. Room was clean and spacious with fridge, microwave, coffee pot, tv.
for Everyoneby A verified traveler from Lake Charles
Very nice hotel with quick access to Southern UnivPosted Oct 12, 2015
Pros: It was very clean and smelled fresh.
Upon checking in, the desk clerk found an error in my reservation. She explained the error, assured me there was no problem and immediately corrected my room size from King to two doubles breathlessly. She was very kind, friendly, and welcomed us as guests. It felt genuine. We had a very comfortable, restful stay. I'd return to this Hilton in a heartbeat.
by A verified traveler from Slidell
Room was awfulPosted Oct 6, 2015
Pros: Nothing notable
Cons: Perhaps a wall to wall inspection of the room prior to guest check in. The bathroom sink also leaked and the bathtub spigot was turned 45 degrees.
We entered the room with an overwhelming odor of Fabreze which was interesting. The mini fridge did not work and then when we went to look out of the window the was an immense wet spot on the carpet. The were also long black hairs on one of the beds. We called the front desk asking to change rooms and they sent up a maintenance man who informed us that they were booked full and he was there to fix the problems. This consisted of running a very noisy wet/dry vacuum for about 30 minutes and putting towels on the floor. He also replaced the refrigerator and gave us a new duvet cover. We were supposed to stay two nights but checked out a day early. When we checked out, they comped us the room because we were so unhappy. I would have much rather just paid and got a decent room.
for Everyoneby A verified traveler from shreveport, La
Near airport. Easy drive to LSUPosted Oct 5, 2015
Stayed for family weekend at LSU. Took maybe 10 minutes and was on campus. Room was clean. Did not eat there because the price was too steep for breakfast IMO. Everything was very nice there. Did not use pool, though, so cannot rate it either way.
for Familiesby Shelley from Massachusetts
Excellent Accomodations in LouisianaPosted Aug 27, 2015 on Hotels
I have stayed at this Hotel several times and feel they are a top notch choice and convenient to the surroundings.
for Couplesby Joshua from Baton Rouge, LA
Posted Aug 25, 2015 on Hotels
The bed was super hard. Couldn't get comfortable.
for Familiesby Patrick from Baton Rouge
Posted Aug 24, 2015 on Hotels
Comfortable. Dining was very tasty, evening and breakfast.
for Business Travelersby KATHLEEN M. from RAYNE, LA
CAJUN LADYPosted Aug 20, 2015 on Hotels
STAFF WAS VERY FRIENDLY HOTEL VERY CLEAN
for Familiesby A verified traveler
GREAT EXPERIENCE! !!Posted Aug 19, 2015 on Hotels
It was truly a great experience. The staff was very friendly and helpful. One thing I would like to see improved is hot water. The shower never really got hot the temperature fluctuated between warm and cold as I was showering other than that I have NO complaints.
for Familiesby John from Memphis area
Hilton in name onlyPosted Aug 18, 2015 on Hotels
We had the do not distribution sign out until 12:00 pm. Then left to move our son into his apartment next to LSU. They did not clean the room or enter it. We have done the same at the local Best Western property and the room was always cleaned and towels changed. Highly disappointed in the Hilton name. The desk clerk was great both nights at check-in and when needing towels and trash bags the second night.