Bad front desk service
Posted Sep 10, 2016 on Hotels
One of my many employee's stayed there. Advised that the night crew at the desk was impolite. When she checked in no direction or information on breakfast, gym, etc was just handed her key. She had to call the desk because on numerous occasions she advised that the phone in the room did not work. Also, one day towels were not left she only had 1 she called the front desk from her cell phone and they said you need to come and get it we don't have time to bring you a towel. Now for the employee's at the bar and restaurant amazing.