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Reviews of Homewood Suites by Hilton Baton Rouge

3 out of 5
Homewood Suites by Hilton Baton Rouge
5860 Corporate Blvd, Baton Rouge, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 336 out of 572 reviews" "
Rating 8 - Good. 133 out of 572 reviews" "
Rating 6 - Okay. 49 out of 572 reviews" "
Rating 4 - Poor. 33 out of 572 reviews" "
Rating 2 - Terrible. 21 out of 572 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalya

Liked: Staff & service, property conditions & facilities
Very spacious was perfect for my family
Stayed 1 night in Apr 2024

6/10 Okay

Antoinette

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and none of the outlets worked. The staff was great!!

10/10 Excellent

Ronald

Traveled with partner
Liked: Property conditions & facilities
Easy access. Very nice location
Stayed 1 night in Apr 2024

10/10 Excellent

kourtney, Baton Rouge

Love the location
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Marcheta

Traveled with partner
Liked: Amenities, property conditions & facilities
Clean, in a great location, quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tanya, Grand Prairie

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel in Baton Rouge
The suite was completely clean, there was plenty of hot water, and it was quiet. The bed was comfortable and the breakfasts were delicious. I was pleased.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Quick stay after leaving Nola
The stay was just ok. It was a quick 1 night stay. The hotel appears to be older and needs some updates. The evening staff was really nice & helpful and was quick to assist with any questions we had during our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff who greeted you with a chocolate chip cookie at check in.
Stayed 1 night in Dec 2023

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay !
Stayed 1 night in Dec 2023

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Carol

Stayed 1 night in Dec 2023

8/10 Good

Regina, Sugar Land

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would’ve rated excellent however, they charged for parking which they’ve never done before- it’s not like security was driving around the parking lot all night long, nor was it a risky area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Leslie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Good value, some long term cleaning and maintenance needed. Overall happy with our stay
Stayed 1 night in Nov 2023

10/10 Excellent

Bonnie

Traveled with partner
Liked: Amenities
Clean , close to everything.
Stayed 1 night in Nov 2023

6/10 Okay

debra

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2023

8/10 Good

Clifford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Kerry

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Friendly staff, good location, not so clean.
Room wasn’t very clean. Carpet was filthy. Bathroom was fine just the flooring that was dirty. Maid didn’t come had to get clean towels at front desk.
Stayed 2 nights in Oct 2023

10/10 Excellent

Row-Ann, Bean Station

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. A/C worked (Texan) and didn't shut off Mid-night. Great location and food across the street for late Sundap PM check-in
Stayed 1 night in Oct 2023

10/10 Excellent

Esmeralda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Monica

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
It was fine for one night stay. Room was spacious and comfortable
Stayed 1 night in Oct 2023

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was nice. Quiet area. A lot of dining options in the area. Pay attention to your bill though. The lady that checked us in tried to charge my card for the room after I paid for it through the app. I’m glad I looked at my pending charges and noticed it while I was still there. The day manager got it fixed promptly and apologized for the mess-up.
Stayed 1 night in Sep 2023

4/10 Poor

Beverly, Shreveport

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No elevator. 3rd floor room. Sucked. They did not tell you upon booking.
Stayed 1 night in Sep 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved every minute of our stay
Stayed 1 night in Sep 2023
Response from Homewood Suites Baton Rouge management team on Sep 19, 2023
Thank you for sharing your experience. We do value your feedback and will share with the team. Should travels bring you back to Baton Rouge, we wish to see you again!

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional, fun, and helpful and friendly. Rooms were clean
Stayed 3 nights in Aug 2023
Response from Homewood Suites Baton Rouge management team on Sep 19, 2023
Thank you for sharing your experience. We do value your feedback and will share with the team. Should travels bring you back to Baton Rouge, we wish to see you again! We are excited to have made Homewood Suites Baton Rouge, "your home away from home" !

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Very accomedating and helped with everything
Stayed 2 nights in Aug 2023
Response from Homewood Suites Baton Rouge management team on Sep 19, 2023
Thank you for taking the time to review our property. We do value your feedback and will share with the team. They will be excited to hear you enjoyed your stay. Should travels bring you back to Baton Rouge, we wish to see you again!

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2023
Response from Homewood Suites Baton Rouge management team on Sep 19, 2023
Thanks you for rating your experience 5/5 :) We do appreciate the feedback! Come back to see us soon!

10/10 Excellent

Kersten

Stayed 1 night in Aug 2023
Response from Homewood Suites Baton Rouge management team on Sep 19, 2023
Thanks you for rating your experience 5/5 :) We do appreciate the feedback! Come back to see us soon!

8/10 Good

Loruhamah

Stayed 1 night in Aug 2023
Response from Homewood Suites Baton Rouge management team on Sep 19, 2023
Thanks you for rating your experience 5/5 :) We do appreciate the feedback! Come back to see us soon!

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Awesome suite! ❤️
Stayed 3 nights in Jul 2023
Response from Homewood Suites Baton Rouge management team on Sep 19, 2023
We are delighted to hear you enjoyed your stay. Should you visit the area again, we wish to see you soon!

10/10 Excellent

Andrea, Phenix City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. The room was spacious and nice, the staff was very helpful and friendly, the grounds were well kept, and parking was easy. Would highly recommend, especially. If you’re looking for more kitchen amenities and being able to cook on a stay.
Stayed 8 nights in Jul 2023
Response from Homewood Suites Baton Rouge management team on Sep 19, 2023
Andrea, Thank you for sharing your experience. We are glad to hear your stay was an amazing experience. We do value your feedback and we will share your comments with the team. Come back and see us soon!

10/10 Excellent

Marian

Stayed 1 night in Jul 2023
Response from Homewood Suites Baton Rouge management team on Sep 19, 2023
Thanks you for rating your experience 10/10 :) We do appreciate the feedback! Come back to see us soon!

8/10 Good

cynthia

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

cari

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
Very rundown hotel with broken furniture and dirty walls, doorknobs and floors
Stayed 1 night in Jun 2023

10/10 Excellent

Crystal

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This property met all of my needs. This was a quick trip for me.
Stayed 1 night in May 2023

6/10 Okay

Robyn

Stayed 2 nights in Apr 2023

10/10 Excellent

Blake

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2023

10/10 Excellent

Josie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Betsy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the Homewood Suites I’m use to!
Check in was cool. Not super friendly but friendly enough. Seemed to be more down to business than making small talk with me. But I was ok with that. Brought our kids to the pool which was fun for them. We left hotel to go get dinner & we came back a couple hours later! Me and my kids decided to go wash our pool clothes since we knew this particular hotel had washer/dryers. So I sent my boys down to front desk for quarters. My sons who are very respectful, told me the lady was very rude and said she didn’t have any. So now here I go & the lady was in fact full of attitude about some darn quarters. So I purchased a pk of detergent and was gonna go scrape some change in my truck console. But as we got closer to where my truck was, my boys said mom let’s just go to the room because what if we have to go back to her and she’s rude again!? So we went to the room and I washed our swim gear in the sink. But when I got my sons sleeper sofa ready, inside his sheet/pillow bag, there were 6 pillow cases and only one fitted sheet! No flat sheet! So yep, i had to go back and deal with the ugly night person! So i put the bag on the counter and told her there were 6 Pillow cases and no sheets. She never said anything, Not an “I apologize mam” or even “Here’s the correct set”. She just put on counter. Which caused me to LOUDLY tell my sons… “DONT BRING NOTHING LIKE THAT HOME, PLEASE!!” Felt so disrespected. Then there was a huge cockroach in our room when we got back from getting sheets.
Cockroach my 3 year old found because she stays looking on the ground for stuff
We gave it a proper burial
I took a video but couldn’t upload it. But here is the sofa bed with the one pillow and a pile of 6 pillow cases! Yes 6!!
This was the only covering on the mattress. No fitted or flat sheet in the room
Stayed 1 night in Apr 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the tennis tournament I was playing in
Stayed 4 nights in Apr 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

EJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 1 night in Apr 2023
Response from Courtney W, General Manager on Apr 20, 2023
Thank you for taking the time to give feedback on your stay. We are delighted to hear you enjoyed your stay at Homewood Suites Baton Rouge. Should travels bring you back to Baton Rouge, we wish to see you again!

4/10 Poor

Ella

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It wasn’t as clean as the last visit. The room still has crumbs from the last guest
Stayed 2 nights in Apr 2023
Response from Courtney W, General Manager on Apr 20, 2023
Thanks for taking the time to review your recent stay. I do apologize for the inconvenience. This information has been shared with the team and we wish to provide a better experience for you. Should travels bring you back to Baton Rouge, we hope you consider giving us another chance.

8/10 Good

Beth

Stayed 1 night in Apr 2023
Response from Courtney W, General Manager on Apr 5, 2023
Thanks for taking the time to share your experience during your stay. Should travels bring you back to the Baton Rouge area, we wish to see you.

4/10 Poor

Erin

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The front office staff was unwelcoming! When I got to my room it was not the room I requested. I called the front office multiple times not answer. When someone did answer they put me on hold for so long I had to hang up.
Stayed 1 night in Apr 2023
Response from Courtney W, General Manager on Apr 5, 2023
Erin-Thanks for sharing you experience during your stay at Homewood Suites Baton Rouge. I have shared the experience with the team to help provide better guest experiences in the future. I sincerely apologize for any inconveniences during your stay.

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Courtney W, General Manager on Apr 5, 2023
Jeremy-Thanks for sharing your experience during your stay. Should travels bring your back to the Baton Rouge area, we wish to share another great experience. I have shared your feedback with the team.