Ratings based on 343 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Under Renovation

Posted Apr 5, 2017
The hotel is under renovation. the hotel is under renovation. The hotel is under renovation.
Comment from Hotel Management
Apr 7, 2017 by Guest Services, Hotel Management
Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. As you noticed, we are currently undergoing a major renovation. We hope to provide a highly functional space and stylish décor that meet the modern needs of our valued guests, like you. Although we fell short of meeting your expectations during your past stay, I hope you will consider Baton Rouge Marriott on your next visit to Baton Rouge so that we can better deliver upon the guest experience you deserve. Sincerely, The Baton Rouge Marriott
4 out of 5
Recommended
for Everyone
by A verified traveler from monroe

Renovations

Posted Apr 2, 2017
Hotel will be wonderful when renovations are completed.
Comment from Hotel Management
Apr 3, 2017 by Front Office, Hotel Management
Thank You for staying at The Baton Rouge Marriott. We are delighted to hear you enjoyed your stay. Sincerely, The Baton Rouge Marriott
5 out of 5
by Shaderika

Posted Feb 8, 2017 on Hotels
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Thank You for staying at the Baton Rouge Marriott
3 out of 5
by dana

Posted Feb 6, 2017 on Hotels
bathroom was miniscule
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Thank you for staying at the baton Rouge Marriott
5 out of 5
by Octavio

Posted Feb 6, 2017 on Hotels
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Thank You for staying at the baton Rouge Marriott
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Stay

Posted Feb 6, 2017
Courteous, friendly, and professional staff. Breakfast was good. Bar was nice.
Comment from Hotel Management
Feb 7, 2017 by Front Office Manager, Hotel Management
Thank You for staying at the Baton Rouge Marriott. We are delighted to hear you enjoyed your stay. Sincerely, The Baton Rouge Marriott
5 out of 5
by A verified traveler

Posted Jan 30, 2017 on Hotels
Beautiful new room, excellent service and great location.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank You for staying at The Baton Rouge Marriott. We are delighted to hear you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Good stay. Did not stay in one of the updated rooms.
Comment from Hotel Management
Jan 18, 2017 by Front office, Hotel Management
Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to Baton Rouge.
2 out of 5
by A verified traveler

Posted Jan 16, 2017
Bathroom dirty, mattress coming off of box spring, the stopper in the lavatory was broken water could not drain. The window was cracked and so filthy you could barely see out of it.
Comment from Hotel Management
Jan 18, 2017 by Front Office, Hotel Management
Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. As a valued guest we hope you choose to stay with us whenever your travels bring you back to Baton Rouge.
3 out of 5
by A verified traveler

Posted Jan 9, 2017 on Hotels
Comment from Hotel Management
Jan 15, 2017 by General Manager, Hotel Management
Thank you for staying at The Baton Rouge Marriott