Ratings based on 346 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Lake Charles, LA

Roaches in 201

Posted May 9, 2017
Everything was great - until the roaches arrived our 2nd night! Juanita and the other hotel staff were friendly and helpful. The room looked great. The showerhead was amazing - perfect after 8 hours of walking. Near our room there were many noisy families (attending a school sports tournament), but we were so exhausted that we didn't care. The outdoor pool was small but adequate. The breakfast was plentiful. If the typical breakfast offerings aren't your thing, Cracker Barrel is across the parking lot. There's also a family entertainment complex about a mile away. The location made it easy to travel between Baton Rouge, the nearby towns with plantations, and New Orleans. For the great Expedia price, we thought we'd found our go-to hotel. That was until around 1:00 a.m. on night two. I came out of the bathroom to see roaches of various sizes climbing up the wall behind the mini refrigetator! I killed ten before giving up and packing up. Being so late, with kids, I asked for a new room. They only had singles. I said I would take two single bed rooms for no additional charge. The front desk person agreed to the two rooms but hesitated at the no additional charge. In the end we got the two rooms, and he asked me to check the rooms prior to moving. He even tilted the mini refrigerators to check beneath them. We had an uneventful rest of the night and left that morning. If not for that disgusting moment and worrying about roaches in our belongings, this would have been a 5.
Comment from Hotel Management
May 11, 2017 by Mike, Hotel Management
Thank you for your comment. We apologize for this inconvenience you experienced during your stay. We did notify our local pest control company to correct this problem. I do appreciate you for brining this matter to our attention. We hope in the near future if you are in the Baton Rouge area you will come back to visit us again. Have a nice day!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful

Posted Apr 30, 2017
Was great,staff was pleased to the eyes. Will come sgain
Comment from Hotel Management
May 1, 2017 by mike, Hotel Management
Thank you for your comment. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Tn

Clean and Comfortable

Posted Apr 20, 2017
I look for clean and comfort when looking for a hotel. Usually when I walk into a hotel room, I check bedding to see if it looks and smells clean. I then check the bathroom. Then I check towels. At Sleep Inn, the bed was clean and very comfortable. Those pillows were a dream. I'm needing pillows like that for my home. So far no problems. Clerk was very nice upon arrival.
Comment from Hotel Management
Apr 27, 2017 by mike, Hotel Management
Thank you for your comment. We appreciate your feedback and look forward to seeing you again. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Apr 7, 2017
Cordial staff, great breakfast & amenities. It was also very clean & quiet
Comment from Hotel Management
Apr 14, 2017 by Mike, Hotel Management
Thank you for your comment. We appreciate your feedback and look forward to seeing you again. Have a nice day!
5 out of 5
by TONYA

Great hotel

Posted Mar 23, 2017 on Hotels
It was very nice... room was nice and clean. Slept like a baby.. will be returning soon.
Comment from Hotel Management
Mar 27, 2017 by Mike, Hotel Management
Thank you for your comment. We appreciate and value your feedback. Have a nice day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, LA

Very comfortable and clean

Posted Mar 22, 2017
My experience was pretty good. Check in aND out went smoothly. Although I did have trouble with key a couple times everything else was good.
Comment from Hotel Management
Mar 23, 2017 by Mike, Hotel Management
Thank your for your comment. WE appreciate your feedback and look forward to seeing you again.
1 out of 5
by josh

By far not a first choice

Posted Mar 22, 2017 on Hotels
Old, small rooms, noisy
Comment from Hotel Management
Mar 24, 2017 by Mike, Hotel Management
Thank you for your comment. We apologize for the inconvenience that you experienced during your recent stay! We hope in the near future that you will reconsider and come back to visit us in the future. Have a nice day!
3 out of 5
by Joshua

Uncomfortable Stay

Posted Mar 20, 2017 on Hotels
There was a stain on the floor in the shower that looked disgusting! The queen sized bed was very uncomfortable. This was in room 210. I've stayed here before in August 2016 and did not experience such filth and discomfort then. Sleep Inn South disappointed me this time!
Comment from Hotel Management
Mar 23, 2017 by Mike, Hotel Management
Thank you for your comment. We apologize for the inconvenience you experienced during your stay. We currently are aware of this patch in the shower and we plan on fixing the issue. We do hope in the near future that we can make your next experience a better one. Thank you and have a nice day!
3 out of 5
by A verified traveler

Posted Mar 5, 2017 on Hotels
Rooms where not soundproof. We could here a baby fall out the bed in the next room. You could here people roaming the halls from inside our room.
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Thank you for your comment. We appreciate your feedback. I am sorry for the noise that you heard during your stay. We apologize for the inconvenience that you experienced. We hope in the near future you will visit us in the future and we will try our best to give you
5 out of 5
by Nichelle Harris from Baton Rouge, La

Posted Mar 3, 2017 on Hotels
Loved It
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Thank you for your comment and the star rating!