Deluxe Room | Premium bedding, minibar, in-room safe, desk

Reviews of Hotel Palace

3 out of 5
Hotel Palace
Via Napoli, 29, Battipaglia, SA

Reviews

8.2

Very Good

Rating 10 - Excellent. 43 out of 123 reviews" "
Rating 8 - Good. 56 out of 123 reviews" "
Rating 6 - Okay. 18 out of 123 reviews" "
Rating 4 - Poor. 4 out of 123 reviews" "
Rating 2 - Terrible. 2 out of 123 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
The room was small but comfortable. The air conditioning was effective. The shower was powerful. We found two tv channels were in English. Clean linen and plentiful towels. The hotel gave us a good recommendation for dinner close by, popular with the locals.
Stayed 2 nights in Sep 2023

10/10 Excellent

Immacolata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff molto gentile,puliscono ogni mattina la stanza ..breakfast e tutto fresco 👍 io ritorno di nuovo perché mi son trovata bene ..Andate e vi trovata bene 👏👏👏👏👍
Stayed 3 nights in Sep 2022

10/10 Excellent

Shohreh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities
Hotel is dated and relatively clean, lady at the front desk was lovely. The place is run by a sister and brother. We met the owner (brother) on check in, not overly friendly but polite. We asked for recommendations on where to go for dinner and he simply said 'here', the restaurant and bar remained empty for the full 3 days we were there - quite glad we didn't opt to try eating there based on our experiences with breakfast. As our first stop in Italy, we were really expecting a nice breakfast but good god, it was terrible. The 'hot' plate was dead cold and housed a few cold hard boiled eggs (that were green on the inside) and cold scrambled eggs that were inedible. Bread was stale, pastries were stale, fruit was in shocking condition - we survived on a hard boiled egg and yogurt as they were the safest options. By far the worst breakfast we've had. The AC unit in our room wasn't working which we brought to the attention of the owner. He came into the room to fiddle with the remote for a bit, told us it was working and to set it at a higher temp to get cool air -- ie. set it for 25 if we want 20. This did not work at all and we slept with the door to the balcony open so that we could avoid the stuffiness and humidity. Had to get ear plugs as street noise was awful and kept us up all night the first night. The value is ok for what we paid but if staying in Battipaglia, do yourself a favour and find a nicer hotel.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet and spacious. Found the beds were short sheeted and needed extra blanket (found one in closet). Bathrooms clean and fully functional.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Price, room standard are good. Breakfast can have a few more options
Stayed 2 nights in Sep 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

VIRGinie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible breakfast, perfet 3 star hotel
The hotel givee you the confort you expect for a 3 star hotel. The breakfast is really impressive, very good, diversified. The only thing is the building in front of one part of the hotel (a kins of ruin). Except this (whiwh does not depend on the hotel) everything is very good.
Stayed 1 night in Aug 2018
Response from Federico. on Aug 20, 2018
Thank you Mrs. Virginie, for your nice review. Thank you for your comment on breakfast. We are right we are not guilty, but in defense of the city of Battipaglia is undergoing restructuring in recent days. Thank you.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
stay was fine. the floor was kind of dirty, no worries otherwise.
Stayed 1 night in Jun 2018
Response from Federico. on Jul 13, 2018
Good morning Dear Guest, I'm sorry, you should notify us at the reception, we would intervene immediately, changing the room or intervening by cleaning the floor. I asked my collaborators, unfortunately the anonymity does not help us to define the responsibility for this error.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
My stay at the palace hotel was so good enjoyable.
Stayed 2 nights in Jan 2018
Response from Federico on Jan 16, 2018
Thank you, Dear Guest. Next time we will try to do better. Our territory deserves good hospitality, and we all have to work better. Thanks, Federico (sales manager).

6/10 Okay

Michael J

Liked: Cleanliness, staff & service, room comfort
Battipaglia
Battipaglia is not a Tourist town, not much to do there, and not a lot of restaurants. This was a nice Hotel, with value. Breakfast was above average and the service was great.
Response from General Manager on Aug 11, 2016
Thank you Sir, it is true battipaglia is a recent city, its advantage is that we are at the center of the province of Salerno from which to visit the best places in the south (the Cilento coast and Paestum 20 km) and north (the Amalfi Coast and Salerno 20 km ). At 50 km we Pompei. From Salerno it leaves for Capri and Ischia ..... Best regards, Federico.

6/10 Okay

Farzaneh, Oklahoma

My 2016 trip to Italy
It was good for one night staying over There was shops close.
Response from General Manager on Aug 16, 2016
Thanks, I hope next take the opportunity to visit our beautiful province of Salerno and the Campania Region. We are at the center of all the most beautiful places in the center between the Amalfi Coast and Salerno in the north and Paestum and the Cilento Coast to the south. A 60 Km from Pompei, and with the opportunity to embark for Capri and Ischia from Salerno. Federico (sales manager).

10/10 Excellent

Peter, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant Italian stop over.
The hotel accommodation, service and food were all very good, friendly and helpful. It was a perfect stop over. We arrived on the weekend when the hotel restaurant wasn't open, however there was a choice of eateries all around, and also a festival at the nearbye park which also served food snacks.

8/10 Good

Roxane, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Got a good deal on Hotels.com for a brief stay en route from Amalfi coast to Puglia. Easy to find (with GPS). Convenient parking under the hotel. The staff wee really friendly and helpful. Our only issue was the cost of dinner in the hotel. The menu was verbal and so we had no idea what we would pay, and three very average plates of pasta were 15euro each. I'd hate to think how much it would have cost if we'd had all 3 courses! Other than that the rooms were good. Clean and spacious. One bed was super hard, the other 2 were very comfy.
Response from Emilia on Oct 25, 2014
Thank you very much Ms. Roxane, for your positive review that helps us evaluate some of our error. For guests, the cost of the dinner is always the same, we propose to choose between a first five dishes, five main meat with vegetables, fruits and beverages, the cost is always of 15,00 €. I realize that by accident, not having given up the menu, and maybe not having communicated well you could not know. Sorry about that, will not happen again for the next guests. So thank you for letting us see an error. Federico (sales manager).

4/10 Poor

Sandra, Niagara, Canada

Disliked: Staff & service
Close to the A3.
This hotel is quite close to the A3, which made it convenient to stay on our way from Sicily to Amalfi. I was a little disappointed, though, as it is not nearly as nice as the pictures and reviews would have you believe. It was actually a bit like staying at a Motel 6 or Red Roof Inn, which is really not what we were looking for in Italy. The room was basic and clean, parking was secure and the breakfast was better than average. We ate dinner in the restaurant as we arrived quite late and weren't sure if the area was okay to walk around late at night. The meal was fine, but the restaurant itself was terrible. The overhead lights were glaringly bright, and there were TV's just blaring-- obnoxiously loud, and not a game or anything, just regular television. No real selection for the meal, just two choices for primi and two choices for secondi. We had read that there is a good pizza place across the street, but they were unfortunately closed.
Response from emilia on Jun 14, 2014
Hello Mrs. Sandra. Thank you for given us your opinion. Each your consideration helps us to improve our service, to let you find the hotel more efficiently to your return or for clients to come. I always ask to the guests to express their discomfort because we do all the possible to satisfy them. About your review, without any problem, we could lower the lights, maybe raised on demand of some other customer. Me too prefer to keep them lower. Also the TV volume could be lowered without any problems. In any case, since we are hoteliers, our mistake is not having perceived the uneasiness in your atmosphere, however resolvable. During the dinner, to those who use the restaurant service, we make choose a first dish and a second dish among five first and five seconds. I do not know why was made to you to choose between only two first and two seconds. I will make the necessary internal investigations to see what did not work in our system, but in the meantime I offer my apologies to you.

8/10 Good

Brian, Milano

Liked: Staff & service, room comfort
Decent hotel; good value
Free on-site parking with a security gate. Rooms are aging but kept clean. Wifi. Air conditioning. Easy to drive to. Not much to do in Battipaglia.
Response from Emilia on Feb 8, 2014
Thank you Mr. Brian. Maybe did you stayed in one of those few rooms which are not renovated yet? I'm very sorry, unfortunately we are moving one piece at a time. There remain only the façade, whose renovation begins early January, and these few rooms, whose renovation will be completed by mid-year. In any case, thanks for all the positive comments that you have given us. Emilia.

6/10 Okay

Cloggied

Nice and cheap let down by lack of thought.
The hotel is in the centre of town which is always a plus. Well maintained reception area staffed by someone who spoke English, not the norm this far south in Italy. The smallest lift I've ever been in but also the quickest which is another plus if you're claustrophobic. Rooms 2** are on the third floor!! and as usual in all these cheap hotels the 'stuff' needed for 3 star status is just thrown in to a very small room when a little attention to detail would make all the difference. For instance 2 bedside lamps one with a switch halfway down the cable and the other one with a cord pull switch, the cord was about one inch long, and a desk with no usable power socket nearby. Good free wifi connection. Bathroom large and functional cheapest towels I've ever used but the shower was good. Breakfast room was lovely, lots of cake but not breakfast as we know it Jim. Overall - convenient no frills, nice little town with a buzz and beautiful people.

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest staff, quiet time
We arrived in the area to see Paestum, the biggest attraction after Positano, and have found the hotel easily following the GPS and local hotel signs. Free parking, a rarity in these places, was a little crammed but OK. Elevator is really tight, in fact too funny for two persons with light luggage (not suitcase). Room was clean and designed in good taste; bed not comfy though. TV channels were all right but not too many good sought choices like news; complimentary internet and breakfast were welcome (except that we did not take advantage of the latter due to rest time). The next day while far away on the east coast of Italy we remembered that we forgot our cables and chargers for cameras gadgets, and to our present surprise, the staff team not only found them in the room but actually kept them safely until our return a week later. They were speaking English but Italian skills have helped us communicate better. This is a place where we would go back. Although the view is residential, the courtesy and service make up for it. Strongly recommended!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ken, North Carolina USA

Liked: Cleanliness, staff & service, room comfort
Central Location
Nice hotel. Older building but rooms were clean and comfortable. Staff is friendly and very helpful. Several good restaurants within walking distance. Just a few blocks to the main plaza area which was very active and fun at night.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical town centre hotel but also offering parking. Rooms of high standard. Best to eat out.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I recommend this hotel, staff were wonderful, room was just what I needed, price was excellent. Va bene!

8/10 Good

ALESSANDRO

Stayed 1 night in Sep 2023

10/10 Excellent

YING

Stayed 1 night in May 2023

8/10 Good

Michele

Stayed 1 night in Jul 2022

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima
Stayed 2 nights in Jan 2022

8/10 Good

danilo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lo consiglio
direi una gradita sorpresa, visto che il solito hotel dove soggiorno era completo, ho trovato l'hotel Palace una ottima alternativa, con buon rapporto qualità prezzo, pulizia, cortesia e ottima qualità del cibo, sia a cena che a colazione. La possibilità di parcheggiare all'interno non è da sottovalutare. Inoltre è in posizione comoda al centro.
Stayed 1 night in Nov 2021

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2020

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Agustin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No lo recomiendo.
Fácil de aparcar, pero nos pusieron un perro al lado que ladro casi toda la noche. No estoy en contra de que admitan mascotas, si de que lo hagan sin insonorizar un poco. El desayuno es muy malo. Nada que dígase, “que rico”. El bacon súper salado, la tortilla francesa sabía a que era huevo de lo más barato... No fue una buena experiencia. El resto entra en la media,
Stayed 1 night in Jul 2020
Response from Federico (direttore) on Jul 31, 2020
Hola, lamento todos estos inconvenientes por los cuales solo puedo disculparme. Con respecto al perro, tuvo que informarnos que nos molestaba que interviniéramos con el cliente cercano. Tenemos reglas muy estrictas sobre quién puede traer un amigo de cuatro patas. Para los huevos, lamento que no te hayan gustado, te garantizo que es un excelente proveedor de la zona, bien conocido por nosotros. Sobre el tocino salado, informé el error al chef.

8/10 Good

alessandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dovevo soggiornare in zona e il palace è stata una buona scelta.. Camera confortevole e colazione ok
Stayed 1 night in Jun 2020

6/10 Okay

yuna

Business traveler
Stayed 1 night in Jun 2020

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recensione
Albergo in ottima posizione, pulito e ristrutturato con parcheggio al chiuso. Unica piccola pecca, colazione ridotta al minimo (cappuccino e cornetto)
Stayed 1 night in Jun 2020

8/10 Good

Marina, Savona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona colazione e posizione centrale. Camera pulita e silenziosa
Stayed 2 nights in Jan 2020

10/10 Excellent

Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ttimo
ottima esperienza durante un viaggio con la famiglia. hotel accogliente e pulito dove per colazione si possono gustare ottime specialità locali
Stayed 1 night in Oct 2019

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien et proche de l'autoroute
Nous y avons passé une nuit avant de se rendre à Matera. Lit confortable, bonne pression d'eau dans la douche et aucun bruit (4e etage). Petit déjeuner "style buffet" avec un bon choix. Avons pu stationner l'auto dans le parking surveillé de l'hôtel. Bon choix qualité -prix.
Stayed 1 night in Sep 2019

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona struttura ottima pulizia
Stayed 2 nights in Aug 2019

10/10 Excellent

Daniel, giffoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SOGGIORNO PER LAVORO
Per un breve soggiorno per motivi di lavoro. Staff gentile e preparato. Ottima pulizia delle camere e dei bagni.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

10/10 Excellent

UMBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un piacevole soggiorno a Battipaglia.
Struttura ottima e personale gentile e disponibile, posizione ottima...da consigliare!
Stayed 1 night in Jun 2019

10/10 Excellent

AUDREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait
Tout était parfait; Le service, l'accueil sont les points forts de cet hôtel
Stayed 4 nights in May 2019

8/10 Good

Sam, ancona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a 2 passi dal centro , molto comodo con parcheggio privato interno all'hotel. Camera e bagno ben puliti e arredamento giusto per un hotel a 3 stelle. Colazione molto buona .
Stayed 2 nights in Jan 2019
Response from Federico on Jan 29, 2019
Grazie Gent.mo Sig. Sam per questa bella recensione e per averci offerto la vostra fiducia nel nostro hotel. Ha assaggiato la nostra famosa mozzarella di bufala presente molto spesso nella nostra colazione ? Spero di si.

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lavoro
Hotel buono situato vicino al centro di Battipaglia (non visitato causa maltempo). Comodo da raggiungere,camera singola dotata di ogni confort. Letto strepitoso per dormita fenomenale (1 piazza 1/2). Colazione abbondante e varia. Staff gentile e cordiale. Ho soggiornato 2 notti per lavoro e non ho potuto sfruttare a fondo quello che potrebbe offrire. Però se torno a Battipaglia, torno qui.
Stayed 2 nights in Oct 2018
Response from Federico on Nov 4, 2018
Buongiorno Gent.mo Sig. Giovanni, davvero una bella recensione, sopratutto perché cita il nostro letto ad una piazza e mezza che è presente in tutte le camere singole. Grazie mille

8/10 Good

Edoardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018