Disappointing for a country house hotel
Posted Oct 19, 2016
We had previously enjoyed the comforts of a king size room and therefore assumed that other rooms would also be of a good standard. We did not intend to spend much time in the hotel so we elected to purchase two economy rooms - this, I believe, was a big mistake. In my opinion the room that we stayed in was (understandably) small but satisfactory but the room that our friends stayed in was only really suitable for single occupancy. Their room (situated on the first floor over the entrance door to the property) had a corridor in the room which opened out onto a sleeping area which, I would estimate, was approximately 7 feet by 8 feet. In my opinion this is not enough room to satisfactorily accommodate a double bed (and certainly not two bed side tables) especially in a hotel that thinks of itself as being "5 star". In my opinion (based on our friends experience) the size of the room is likely to result in a serious loss of sleep because access to the bathroom is very restricted and because the bed was not flat (believe that the floor was not level).
Comment from Hotel Management
Oct 26, 2016 by Lorraine, Hotel Management
We are pleased that you found your Economy Double room satisfactory but disappointed that your friends found their Economy Double too small. Both rooms are advertised with a photo and room size and have the same 5* facilities, service and food as the guests in the King Size room. Yes, the Economy rooms are smaller but the price is cheaper. We have used a level in the room and found both the floor and bed to be perfectly flat. We are sorry that one negative aspect from your stay with us had such a profound effect. For other potential guests we would like you to equate booking our Economy room with an Economy airline seat and therefore you will have less space. However you will have our assurance that the only difference you will encounter will be the space your room and, unlike airline Economy, you will be treated in the same excellent way that those paying more.