Great hotel with brilliant views and architecture
Posted Sep 30, 2015 on Hotels
Sheraton Batumi is definitely one of the best hotels in Batumi (lately five-star hotels have been popping up in the area almost weekly). First of all central location is great, right on the seaside. You can walk to all major attractions within 5-15 minutes.
Architecture is very original and has a charming, fairytale touch.
Service is mostly good, with some rare exceptions.
Check in took very long as the desk could not find booking initially. Check out also took some time, as the front desk agent had to call a colleague to complete the process (there was no extra services or mini bar items on the bill and the room was prepaid as well as guaranteed by a credit card during check in).
Amenities are what one would expect from hotels in this category. The rooms are well designed, spacious and clean. The flat screen TV in the room was medium size and the TV channels seems to be 'scaled up' from SD resolution to HD, resulting in acceptable quality. I could not find slippers in the room. On the plus side you can open the window a bit and most rooms seem to include brilliant sea or city views.
As with most 5-star hotels in Batumi, the hotel has its own casino. I did not have a chance to check out room service, however the menu looked good and limited number of items were available 24/7.
Despite the delays during check in and check out I would recommend the hotel and hope the service improves further.
Comment from Hotel Management
Dec 19, 2015 by SheratonBatumi, Hotel Management
Thank you so much for your lovely comment on Hotels.com. We are very glad to read how much you liked our hotel and left us with fond memories and found our hotel as the best in the region.
We as a team always strive to create the home alike ambiance in our hotel and provide effortless travel to our dear guests.
We would be more than happy to welcome you back to your home away home in Batumi in the nearest future.
With best regards,