Ratings based on 27 Verified Reviews
4.2 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by John from Rochdale
Comfortable hotel and excellent restaurantPosted Jul 7, 2016 on Hotels
Very friendly staff and comfortable room. The restaurant is excellent.
by Glenys from Australia
Gorgeous boutique style hotelPosted Jun 1, 2015 on Hotels
We loved our stay here in Baveno at Serenella. Our host, Phillippe, made us feel most welcome and upgraded our room as our original room had a minor A/C issue. The restaurant and breakfast room is gorgeous and everything very comfortable and like a home away from home. We enjoyed dinner at Phillippe's recommendation at Aquaview, situated less than 5 minutes walk from the hotel on the lake. It was an absolutely beautiful and romantic experience with superb views and great food. We'd thoroughly recommend this hotel to anyone visiting the area.
by A verified traveler
Quiet location pleasant surroundings.Posted Aug 29, 2012 on Hotels
Good service, reasonable rates and free parking.
by A verified traveler from australia
could be betterPosted Jun 1, 2006
this hotel has a conflict of identity. it is 2 star accommodation with a 1 star location and a 4 star restaurant. management though pleasant have difficulty relating to a budget travel clientel when they wish to cater to a 4 star restaurant customer. the breakfast is very poor particularly when you relate it to the standard they try to set in the restaurant. the paltry breakfast is poorly presented, most items are in sealed plastic bags, bread was stale it is difficult to say anything nice about it particularly as management is capable of providing a much better standard at very little cost. the other shortcoming is the location, this part of the lake is dirty, dead fish floating on the foreshore suggests pollution, it is a long way from the town where better facilities are available. on the whole disappointing.
by A verified traveler from Boulder, CO
DisappointingPosted Jun 2, 2005
Although this hotel is supposedly rated 3 star, it was closer to 2 star. We were disappointed that it is located in the village and we did not have a lake view from the hote. Also, buffet breakfast was very frugal. The plates of cheese and meats were left empty until one of the guests complained...and there were very few choices for breakfast. The people were accommodating, the hotel was clean, but we would not go back.
by A verified traveler from Israel
Basic Hotel at a good pricePosted May 30, 2005
The hotel price was low and the room was basic but clean. The hotel is situated 8 min drive from Stresa and you need a car to reach the sites at Lago Maggiore. No AC in the room and a small shower.Price includes continental breakfast. Special price for dinner at the hotel restaurant.
Bien, mais chambre côté route très bruyantePosted Jul 23, 2017 on Hotels
Restaurant de l'hôtel très bon, mais bruyant, la route très passante est très proche. Chambre propre et confortable mais donnant sur la route très passante, double vitrage de mauvaise qualité, donc compliqué de se reposer.
Nous recommandons cet hotelPosted Jul 7, 2017 on Hotels
Hôtel calme (1 nuit). Bonne situation par rapport au port. Pas de vue sur le lac depuis la chambre. Parking sur place. Literie bonne, petit déjeuner sucré et salé très bien, vrai cappucino, personnel agréable ne parlant que peu le français. Je recommande cet hôtel.
by A verified traveler
hotel ben tenuto e camere grandiPosted Oct 2, 2016 on Hotels
albergo molto carino , posizionato sulla strada principale ma a pochi passi dal lungo lago .Buona la cucina
for Everyoneby A verified traveler from BORDEAUX
Hôtel accueillant, proche du port.Posted Sep 9, 2016
Pros: Personnel agréable, chambre confortable.
Cons: Isolation acoustique
Accueil chaleureux,hôtel agréable, proche de la route donc un peu bruyant.