Ratings based on 196 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great family hotel

Posted Nov 6, 2017
Pros: Pool, rooms, complimentary breakfast
Cons: As above, better WiFi.
The pool area is perfect for families Bar and restaurant on site are great Big rooms Comfy beds Negative: WiFi did not work in the back part of the room, called the front desk, was,told they tell the manager, had to move sleeping kids to the other room so I could use WiFi Sunday morning, the hotel was out of coffee in the restaurant. Waiter said they had used too much the day before. Many unhappy guests, Suggested they go to Walmart to buy coffee, waiter laughed. The complimentary breakfast was excellent otherwise...
4 out of 5
Recommended
for Families
by A verified traveler from Fargo, ND

Awesome waterpark for kids

Posted Oct 24, 2017
Pros: Water park, playground, zip line, room layout.
Cons: Earlier check in time.
Location: Boulder Tap House has great take out food! Brainerd and Baxter have many fun things to do, including lakes and shopping.
We enjoy staying at the Arrowwood Resort in Brainerd because of their fantastic water park, playground and zip line! Our kids have such so many fun things to do there.
1 out of 5
by A verified traveler from kimball mn

Water park

Posted Oct 1, 2017
No where in Expedia website does it say water park is only open on weekends after 4p.m. Between Labor Day and Memorial Day. Drove all the way up for kids to use water park. Hotel staff/manager was very rude.
4 out of 5
by Craig

This traveler left a rating score only Posted Sep 13, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 12, 2017 on Hotels
5 out of 5
by Chase

Great Stay

Posted Sep 7, 2017 on Hotels
Everything was nice. Nice rooms. Young man who checked me in was rude and distracted, but seemed socially awkward. all other staff was great. good restaurant as well. Great breakfast in the morning. website was misguiding, as the pool was closed during the week.
4 out of 5
by Marco

This traveler left a rating score only Posted Sep 5, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Room was very spacious, nice, and clean.

Posted Sep 4, 2017
We had a blast. The room was very clean and had plenty of room for all 5 of us. Food was good but a bit over priced which seems to be pretty common at hotels like this. Staff was nice with the exception of one girl at the front desk who was polite to us but snotty to her co worker. She was short with him and extremely rude. Even though she was polite to us, being rude to co workers looks pretty bad.
4 out of 5
by Josh

This traveler left a rating score only Posted Sep 4, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from zimmerman mn

Great hotel very clean,great rooms.

Posted Sep 3, 2017
Pros: Location,cost,featears
fantastic"UP NORTH" feel.Great restaurant,fun water park,excellent location