Ratings based on 27 Verified Reviews

2.6 out of 5
38% of guests recommend
2.9 Room cleanliness
2.7 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Fredonia, NY

Never ever stay at this hotel !!!

Posted Jul 11, 2017
Pros: The bed was ok.
Cons: Take it off of your listing. This place should not be used except for the extremely desperate.
Location: Location was OK, lots to do in Bay City.
I booked this hotel because of the price and the fact it says it has wifi. I pull in on a very hot and humid day and after ringing the bell for service at the front desk I am greeted by an extremely huge man, who has the presence that I am interrupting him. I give him my ID and he then proceeds to talk incessantly about something I don't even remember. Meanwhile the office does NOT have AC, and I am getting more and more uncomfortable. I finally get my key and get to my room. The room has a stale smell to it. The AC unit is extremely loud. The bathroom is a hazard. Then I find out the wifi is not working. I contact the office and he tells me it should be and will look into it. After leaving and coming back I check he wifi again and it still is not working. I go to the office and this time I have the sense, I am really interrupting him. He basically tells me oh well. I spend as little time as necessary in the room. The loud AC makes it hard to sleep. Getting to the shower is dangerous as it is a narrow step down to the tub andthe shower head is hard to use. When it was time to leave I was glad to get out of there. I have a family event coming up later in the year and I will make sure no one uses this hotel.
1 out of 5
by A verified traveler from WNY

Do NOT ever stay here !!!

Posted Jun 19, 2017
Pros: NOTHING
Cons: Take the hotel off of Expedia's listing
Location: good location, just bad place
This is an old, transient type motel. The room was crowded with too large furniture. The AC was too loud. The bathroom was dangerous with its narrow passageway and differing levels of the floor. The WIFI was supposed to work. (that plus the price were the main reasons for booking). The WIFI never did work. The manager was very rude and unfriendly. Every time I asked to have the WIFI issue fixed, I was made to believe I was bothering him. My family is looking for hotels for people to stay in for an upcoming wedding. I told them not to use this place. I am extremely disappointed in the nice pictures posted on line and then the ugliness of the rooms. Might be considered false advertising
3 out of 5
by A verified traveler

O.K., just needs updating.

Posted Oct 21, 2016 on Hotels
It was fine, quick check-in, helpful front desk person. Needs quite a bit of new paint and updating but beds comfortable, had microwave, refrigerator, heat and air. Also quite quiet. Good for a quick stay at a low price.
3 out of 5
by A verified traveler

Easy to find, friendly staff.

Posted Oct 10, 2016 on Hotels
Showed up for my stay, and found out I had no reservation. The manager said he never received my notification from Hotels.com and that he didn't have the room available I was requesting. He was kind enough to find me a room down the road at a neighboring motel that was actually a little bit cheaper. He also called and spoke with Hotels.com and had my money refunded by the next morning.
2 out of 5
by A verified traveler

It was ok...

Posted Nov 18, 2014 on Hotels
The wifi didn't work. :(
3 out of 5
by Harold from Chicago

Fine outdated functional sleep cheap

Posted Mar 8, 2014 on Hotels
Very clean for a sleep cheap.
2 out of 5
by A verified traveler

close to conference @ double tree hilton.

Posted Sep 18, 2013 on Hotels
room was poorly mantained and had bad odor. suggest knocking it down and starting fresh.
3 out of 5
by Melissa

Was a bed

Posted Sep 9, 2013
Pros: Neutral
Cons: Unknown
It was a moderate room. A little overpriced considering the mediocrity of it
3 out of 5
by Alexa

Decent place to stay.

Posted Jul 7, 2013 on Hotels
Was a decent place to stay. Location is fair. My only complaint is the cleanliness. Bathroom towels were stained along with the bedding. I was only there to shower and sleep. Pricing is well for all that's there.
1 out of 5
by Mr. Frugality

Spend the Extra Bucks and Go Elsewhere

Posted Mar 1, 2013 on Hotels
Believe listing said internet or wi-fi, and there was neither. TV remote did not work, but was okay, since the dresser the TV was on was about 8 inches from the foot of the bed. Pillows were 4 inches thick. Room really needed vacuumed. Walls were cracked. Bathroom light in shower section didnt work, but at least the fan sounded like a loud lawn mower. Wall facing shower was less than a foot away from shower stall, so you had to squeeze in sideways. Shampoo provided smelled like something used to clean floors in hospitals. I understand you get what you pay for...but these rooms should realistically go for less than half what I paid.