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Overview of Klosterhof - Alpine Hideaway & Spa

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Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, free cabanas
Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, free cabanas
Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, free cabanas
Balcony

Klosterhof - Alpine Hideaway & Spa

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationOld Salt Works16 min drive
    Popular LocationRupertus Thermal Bath21 min drive
    Popular LocationPredigtstuhl Cable Car25 min drive
    AirportSalzburg (SZG-W.A. Mozart)28 min drive

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About this area

Bayerisch Gmain

Located in Bayerisch Gmain, Klosterhof - Alpine Hideaway & Spa is in a rural area and near the airport. Old Salt Works and Mozart's Birthplace are cultural highlights, and some of the area's notable landmarks include Predigtstuhl Cable Car and Fortress Hohensalzburg. Looking to enjoy an event or a game while in town? See what's happening at Wals Siezenheim Stadium or Max Aicher Arena. Enjoy the area's slopes with snowboarding and a ski area, and don't miss out on the snowshoeing and sledding. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • McArthur Glen Outlet Mall - 15 min drive
  • Old Salt Works - 16 min drive
  • Rupertus Thermal Bath - 21 min drive
  • Untersberg - 23 min drive
  • Predigtstuhl Cable Car - 25 min drive

Getting around

  • Bad Reichenhall Station - 16 min walk
  • W.A. Mozart Airport (SZG) - 21 min drive

Restaurants

  • Wieninger Schwabenbräu — 13 min walk
  • Masala — 15 min walk
  • Eis-Cafe La Perla — 18 min walk
  • Pizzeria Da Mario — 20 min walk
  • Gasthof Dreisesselberg — 5 min drive

About this property

Klosterhof - Alpine Hideaway & Spa

4-star spa hotel near Old Salt Works
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a health club, and a bar/lounge. All 65 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include balconies, sitting areas, and minibars.
Klosterhof - Alpine Hideaway & Spa offers 65 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Artemacur Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 6 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 15 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 20 2020 to March 7 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
2 per room
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 95.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 3.3 per person, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 15 for adults and EUR 15 for children (approximately)
  • Airport shuttle fee: EUR 50 per person (one-way)
  • Self parking fee: EUR 6 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Klosterhof Premium Hotel Health Resort Bayerisch Gmain
Klosterhof Premium Health Bayerisch Gmain
Klosterhof Premium Health
Klosterhof Alpine Hideaway &
Klosterhof Premium Hotel Health Resort
Klosterhof - Alpine Hideaway & Spa Hotel
Klosterhof - Alpine Hideaway & Spa Bayerisch Gmain
Klosterhof - Alpine Hideaway & Spa Hotel Bayerisch Gmain

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 55 out of 69 reviews
5 - Excellent 80%
Rating 4 - Good. 12 out of 69 reviews
4 - Good 17%
Rating 3 - Okay. 1 out of 69 reviews
3 - Okay 1%
Rating 2 - Poor. 1 out of 69 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 69 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely in every way! Idyllic location. Friendly with excellent customer service.
Stayed 6 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a getaway! Lovely and quiet spa.
Stayed 2 nights in Sep 2019

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We booked this hotel for the balcony and the view of the mountains. The view was a tree line similar to a backyard of a residence. We couldn’t use the balcony because it appears that is everyone smoking area. The cigarette smoke was so bad we couldn’t sit on the balcony or even have our windows open at night. We traveled in town for dinner each night.
Stayed 2 nights in Sep 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the hotel were perfect. The staff at the reception were very helpful and friendly.
Stayed 1 night in Apr 2019

2/5 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019