Ratings based on 327 Verified Reviews

3.8 out of 5
78% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Vacation

Posted Oct 6, 2017
Not a bad place but had remodeling going on. Will probably stay here again..
Comment from Hotel Management
Oct 8, 2017 by Thomas H., Hotel Management
Jennifer: thank you for choosing to stay with us and for leaving us feedback. The renovations of our common areas will be completed within the coming weeks. We are sure you will enjoy the new upgrades and enhancements during your next visit. See you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Nice hotel and very nice people who work there.

Posted Sep 23, 2017
Pros: Quiet clean
N/A I don't have anything else to add xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Comment from Hotel Management
Sep 23, 2017 by Thomas, Hotel Management
jim: thank you for your business and for leaving us a review.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

It is a nice hotel for stay, staff is so friendly

Posted Sep 12, 2017
Pros: We were satisfied with everything.
Location: Good location, quiet place, easy to park, close to the beautiful beach and restaurant by car.
Nice, clean room, friendly staff, easy to park and close to the beach (recommend to go to the Kathryn Abbey Hanna Park beach) if you want to eat a good pizza then go the Bongiorno's Philly Steak Shop Pizza place across the street
Comment from Hotel Management
Sep 23, 2017 by Thomas, Hotel Management
Alex: thank you for choosing to stay with us and for leaving your review. Hopefully we will have another opportunity to serve you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel, staff are wonderful

Posted Sep 7, 2017
Really enjoyed the stay. Great value, rooms are very spacious with modern decor and high definition tv package. The staff were all wonderful and made the stay very enjoyable.
Comment from Hotel Management
Sep 7, 2017 by Tomas, Hotel Management
Thank you for choosing to stay with us and for leaving your review. We are delighted to hear you enjoyed your stay and appreciate the compliments. Travel safe and often, Sincerely - Thomas Huss
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with friendly staff.

Posted Sep 4, 2017
The room was great. Breakfast area needs more sitting room. The Best Western sign needs to be bigger so it is more visible.
Comment from Hotel Management
Sep 7, 2017 by Thomas Huss, Hotel Management
Thank you for staying with us and for leaving your review. Hope to see you again in the near future! Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler from washington DC

Nice hotel, close to Naval Station

Posted Aug 24, 2017
Awesome staff support. Comfortable room. Housekeeping failed two days out of four.
Comment from Hotel Management
Aug 24, 2017 by Thomas Huss, Hotel Management
juan: thank you for staying with us and we hope to have you join us again should your future travels permit. Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler from Rockford IL

Close to Naval base

Posted Aug 2, 2017
Cons: Security. Housekeeping propped my door open with the cart & left. I returned for my laptop & no one was around to question if I belonged in there.
No airport shuttle, but the 30 minute Uber ride was reasonable. There's an excellent little restaurant across the street, Bongiorno's Pizza, that has a wide variety of great food, and it's very reasonably priced. Nice pool area. Breakfast is advertised to be available from 6:00 - 9:00 am, it's hit or miss after 8:00 am. Housekeeping propped my door open with their cart & left. I returned for my laptop & there was no staff around to question if I belonged in the room. I was going to mention it to the front desk but there wasn't anyone there either.
Comment from Hotel Management
Aug 7, 2017 by Thomas Huss, Hotel Management
Laurie: We appreciate your business and appreciate the feedback. We take security seriously and I apologize for the staff's failure to leave your room secure when leaving the immediate area. I have addressed this with the entire staff and hope that we will have another opportunity to serve you with a much superior experience. Please let me know if there is anything further I can do for you. Sincerely, Thomas Huss
4 out of 5
Recommended
for Everyone
by A verified traveler from brooksville, fl

Posted Jul 21, 2017
Cons: a/c was loud
Location: Kingsley plantation and fort Caroline close and recommend visiting.
check in was fast. good breakfast. Close to beachs, quite
Comment from Hotel Management
Jul 24, 2017 by Tomas Huss, Hotel Management
Dan: thank you for your business and for leaving us such valuable feedback. We are in the process of replacing all of the A/C units and this will correct the issue you unfortunately encountered. Thanks again for the feedback and we hope to see you again in your future travels. Sincerely, Thomas Huss
4 out of 5
by Michael

Posted Jul 18, 2017 on Hotels
Very nice place. Attentive staff.
Comment from Hotel Management
Jul 24, 2017 by Dear Guest, Hotel Management
Michael: Thank you for choosing to stay with us, we certainly appreciate your business and the feedback and compliments of our facility and staff. We hope to see you again in your future travels. Kindly, Thomas Huss
5 out of 5
by Robert

Close to beach and base

Posted Jul 14, 2017 on Hotels
First off I learned I needed to receive 28 pages and have them signed and notarized and then sent back that day overnight. The staff made sure I got the documents off their fax mavhine. In an hour it was all done. The pool was nice, the room recently upgaded.
Comment from Hotel Management
Jul 15, 2017 by Dear Guest, Hotel Management
Robert: Thanks for staying with us and for leaving us such a nice review. Our staff work hard to deliver the very best service and accommodations and it's a delight to hear we are delivering on our goal. Hope to see you again soon! Thomas Huss