Ratings based on 1,082 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Utah

Not what they make it out to be.

Posted Oct 18, 2017
I recently stayed at an "oceanview" hotel in Jacksonville Florida and it is far from that. I paid extra to have an ocean view and the onlyh view I had was a rundown building 10 feet from my window for a little more I could have stayed in a nicer hotel with a balcony and OCEAN VIEW! This is the second issue I have had with expedia in a very short amount of time. I have spent more money than I can count throughout my military career on expedia and I am about done!
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond VA

Nice

Posted Oct 14, 2017
Beautiful decor, great breakfast and staff, comfortable beds... this hotel needs some maintenance on the outside and the interior doors need to be more sound ( you could see the light through the door and hear everything)
Comment from Hotel Management
Oct 17, 2017 by Jaime, Hotel Management
Thank you for your feedback and we appreciate your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from bassett va

Surprisingly attractive facility

Posted Oct 14, 2017
From Moriah's smiling greeting to the excellent breakfast and every step in between we enjoyed the stay at the Best Western. Our room was nicely decorated and had a beautiful ocean view. We loved the location near everything too. We would highly recommend.
Comment from Hotel Management
Oct 17, 2017 by Jaime, Hotel Management
We are so happy to hear that you enjoyed your stay! I will be sure to share your great comments with our staff. We appreciate your feedback and hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NS, Canada

Perfect

Posted Oct 9, 2017
Great location and hotel. We'll run and comfortable. Thanks
Comment from Hotel Management
Oct 14, 2017 by Jaime, Hotel Management
Thank you so much for the great rating! We appreciate your business.
5 out of 5
by A verified traveler from Minnesota

Beautiful hotel near shopping

Posted Sep 30, 2017
Rooms are spacious and well appointed and pool are is a great place to relax
Comment from Hotel Management
Oct 3, 2017 by Jaime, Hotel Management
We are so happy to here that you enjoyed your stay! We appreciate your feedback and thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Business Visit

Posted Sep 19, 2017
Good location and beautiful sunrise. Room very clean and quiet. Desk staff missing several times, but overall fine. I would recommend the hotel for a night or weekend stay as is close to activities.
Comment from Hotel Management
Sep 19, 2017 by Jaime, Hotel Management
Thank you so much for providing feedback about your recent stay. We hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from atlantic beach, fl

Comfortable and convenient

Posted Sep 17, 2017
Comfortable beds, nice decor, nice tv, coffee, microwave, mini fridge, clean bathroom, close to lots of restaurants, only complaint is the wifi was slow.
Comment from Hotel Management
Sep 19, 2017 by Jaime, Hotel Management
Thank you so much for the great rating! We are glad to hear that you enjoyed your stay. We apologize for the inconvenience of slow internet. It did take a few days to get everything up and running after Hurricane Irma. We appreciate your business and we hope to see you again the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beachfront Getaway

Posted Sep 7, 2017
Hotel exceeded expectations. In the heart of Jacksonville Beach. I needed to change rooms to an oceanfront and the staff not only moved my bags, but also put my beer in the frig! Friendly, helpful staff. The complimentary hot breakfast featured eggs, bacon or sausage, and biscuits & gravy.
Comment from Hotel Management
Sep 7, 2017 by Jaime, Hotel Management
Thank you for the great rating! We are happy to hear that you enjoyed your stay. We appreciate your business and hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Very nice hotel, right on the beach, comfortable

Posted Sep 1, 2017
Pros: The beds were great, and the view
Cons: Maybe another Elevator at the back of the hotel.
Location: The location is wonderful with the beach on one side and endless places to eat and enjoy friends
We had a great stay,got some much needed rest and enjoyed the view from our room also, the only problem was some loud partying the first night but the staff took care of that.
Comment from Hotel Management
Sep 2, 2017 by Jaime, Hotel Management
Thank you so much for the great review. We are happy to hear that you enjoyed your stay. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Crystal River , Fl

Great Ocean view

Posted Aug 28, 2017
Very much enjoyed our stay. Room was very modern and had a great viee of the ocean. Staff were very inviting and eager to help in any way. If there were any negatives, it would be the pool which is extremely small but appears very much bigger on the web site and the parking spots are very small. Other than that, great place for a getaway
Comment from Hotel Management
Aug 29, 2017 by Jaime, Hotel Management
Thank you for the great comments! We are so happy to hear that you enjoyed your stay. We appreciate your business and hope to see you again in the future.