Ratings based on 907 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay.

Posted Oct 21, 2017
Parking stinks but the location is great with plenty of adult things to do. If you like to exercise there are plenty of places indoors and out to get it within walking distance. Hotel staff was very helpful.
Comment from Hotel Management
Oct 26, 2017 by Joel Majors, Hotel Management
Dear Guest, Thank you for your recent stay with us! We offer Valet Parking 24-hours a day with all the in and out privileges that one may need per day. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Thanks for your review. Kind Regards and Safe Travels, Joel Majors General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from New Jersey

Great central location

Posted Oct 14, 2017
Pros: Great location, in the heart of La Jolla. We walked everywhere, to eat, the cove, ect.
Cons: Only bad thing, unless I missed it, was the parking. You paid $28.00 per day for valet parking or had to deal with the 1-2 hour parking on the street
Location: Wonderful location, central to all things without the congestion,
The staff was very friendly and accommodating. They went out of their way to get whatever you needed. Room was a little small but served our needs.
Comment from Hotel Management
Oct 16, 2017 by Joel Majors, Hotel Management
Dear Tom, Thank you for your recent stay with us! Our location is central to everything that La Jolla has to offer. I am glad that you enjoyed it! Our overnight Valet parking offers as many in and out privileges as one may need per day without the worries of find parking on the street. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. We do have a variety of room types for our guests needs. The next time you stay with you might inquire about it. Thanks for your review. We look forward to welcoming you back! Kind Regards and Safe Travels, Joel Majors General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Oct 10, 2017
This is a great little hotel with many perks. The on-site piano bar and restaurant are worth a visit. You can't beat the location in La Jolla. You can take a walk to the beach, stroll to the shopping district, or take a short drive to Mission Bay. The fantastic staff make this truly a great stay.
Comment from Hotel Management
Oct 13, 2017 by Joel Majors, Hotel Management
Dear Guest, It seems that you really enjoyed your stay with us! Our location in one that cannot be beat as we are central to everything that La Jolla has to offer! I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Thank you for staying with us! Kind Regards and Safe Travels, Joel Majors General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Clean and comfortable

Posted Sep 19, 2017
walking distance to beach and great restaurants. Loved it!
Comment from Hotel Management
Sep 21, 2017 by Joel Majors, Hotel Management
Dear Mike, Thank you for your recent stay with us! Our location is central to everything that La Jolla has to offer. Come back and see us again in the near future. Kind Regards and Safe Travels, Joel Majors General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from SF Bay Area

Several stays at Empress Hotel

Posted Sep 18, 2017
I really enjoy the location, updated, clean rooms, hotel staff and onsite laundry.
Comment from Hotel Management
Sep 21, 2017 by Joel Majors, Hotel Management
Dear Allison, Thanks so much for your five star review! Our location is central to everything that La Jolla has to offer. I am glad that you enjoyed our rooms and the service that we provide to our guests. Come back and see us again soon! Kind Regards and Safe Travels, Joel Majors General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Posted Sep 11, 2017
Close to everything, Manhattan's is fun for live music. Staff was fabulous, would stay here again. Relaxed, casual environment.
Comment from Hotel Management
Sep 14, 2017 by Joel Majors, Hotel Management
Dear A, Our location is central to everything that La Jolla has to offer! I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Come back again see us soon! Kind Regards and Safe Travels, Joel Majors General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas,tx

Friendliest staff best location

Posted Sep 10, 2017
Cons: Breakfast presentation was mediocre could look nicer
Super service- asked breakfast attendant where ice was and she walked to end of hall and brought me back some. Location ideal.
Comment from Hotel Management
Sep 11, 2017 by Joel Majors, Hotel Management
Dear Steve, Thanks for staying with us! Our morning continental breakfast has something for everyone including freshly made hot waffles. A great way to start the day! I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Our location is central to everything that La Jolla has to offer. I am glad that you enjoyed it. Come back and see us again soon! Kind Regards and Safe Travels, Joel Majors General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Posted Aug 23, 2017
Pros: Great piano bar in the lobby, however, food in the restaurant was hit and miss. Good downtown location and quick ride to the beach.
Cons: The bathroom doors are not solid - they have wooden slats - so your roommates may hear more than they bargained for.
Four night stay during August with the family. Had a great time. Staff immediately switched our room when the A/C went out and also brought the kids a new remote for the tv within 5 minutes (someone must have stolen the batteries from the one there). Rooms are clean and beds very comfortable. Breakfast area includes a nice patio. Hallways/rooms starting to get a bit dated.
Comment from Hotel Management
Aug 23, 2017 by Joel Majors, Hotel Management
Dear Guest, Thank you for your recent stay with us! I am glad that you enjoyed the entertainment in the Manhattan Restaurant. Our location is central to everything that La Jolla has to offer. I am happy that you and your family enjoyed your four night stay with us and that you enjoyed your room and the amenities we provide for our guests. Thanks for your review. Kind Regards and Safe Travels, Joel Majors General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from denver colorado

We would give it another try

Posted Aug 22, 2017
We visited this hotel for our anniversary. We stayed for 1 night and had to move to another hotel. The air conditioner was broken and the room was incredibly hot! However, the staff was very friendly and refunded our money so we could go shomewhere else.
Comment from Hotel Management
Aug 24, 2017 by Joel Majors, Hotel Management
Dear Kendra, Congratulations on your anniversary! I am sorry that we were having an issue with the air conditioning during your visit. All has been repaired now and the rooms are cool! Thank you for staying with us! We look forward to welcoming you back again in the future. Kind Regards and Safe Travels, Joel Majors General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Perfect week in La Jolla

Posted Aug 20, 2017
I don't normally write reviews, but had to make an exception for this amazing hotel. Small boutique feel, only a few minutes walk to the cove, with picturesque views, and adorable resident sea lions, which were definitely a highlight of the trip. The hotel was clean and updated, with friendly and attentive staff. We had an issue with our air conditioner on day 2, and without hesitation, they moved us to a complimentary upgraded room. Valet parking was 28 per day, but worth it. Just calculate it into your budget when booking. Hotel is right in the center of beautiful La Jolla Villiage, with restaurants and shops all within walking distance. Other highlights were hiking at Torrey Pines State reserve (15 min drive), Kayaking (booked with Everyday California), and of course the San Diego Zoo! If you want to get a real feel for the town, the Empress is the way to go!
Comment from Hotel Management
Aug 23, 2017 by Joel Majors, Hotel Management
Dear Jeanine, We appreciate you taking the time to write a review about your recent stay with us! Our location is central to everything that La Jolla has to offer. I am glad that you enjoyed it! I am glad that you enjoyed your room and the amenities that we provide. Thanks for staying with us! Come back and see us again soon! Kind Regards and Safe Travels, Joel Majors General Manager