Ratings based on 925 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Great restaurant.

Posted Jan 8, 2018
Pros: The Manhattan restaurant and the character of the hotel.
Cons: More choices at breakfast.
Location: Right downtown so close to everything that matters.
The Manhattan restaurant was worth the stay on its own. Think Frank Sinatra meets The Sopranos. Very cool with so much character.
Comment from Hotel Management
Jan 13, 2018 by Joel Majors, Hotel Management
Dear Michael, Thank you for your recent stay with us! We are happy that you enjoyed the Manhattan Restaurant! It's a great way to send an evening! Come back and see us again soon! Kind Regards and Safe Travels, Joel Majors General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North County California

Elegant Empress

Posted Jan 6, 2018
Spent our 15th wedding anniversary at this hotel, this weekend was our 36th anniversary and the hotel was even better than we remembered. Great location, great staff, fantastic restaurant inside the hotel- Manhattan. Loved our stay
Comment from Hotel Management
Jan 8, 2018 by Joel Majors, Hotel Management
Dear Guest, Congratulations on your 36th wedding anniversary, 15 of which you have stayed with us at the Empress Hotel! Our location is central to everything that La Jolla has to offer! I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. We look forward to welcoming you back again soon! Kind Regards and Safe Travels, Joel Majors General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Irvine California

Posted Jan 4, 2018
Excellent rooms very good location in La Jolla, nice breakfast continental buffet. Helpful and friendly staff.
Comment from Hotel Management
Jan 8, 2018 by Joel Majors, Hotel Management
Dear Jon, Thank you for your recent stay with us! We are happy that you enjoyed your room and the amenities that we provide. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Come back and see us again soon! Kind Regards and Safe Travels, Joel Majors General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
This hotel is ideally located to explore La Jolla, and provides optimum service for its guests. The reception staff were unfailingly helpful, courteous, and informative. They went out of their way for me many times during my stay. The morning breakfast is unusually wonderful in a beautiful location with a wide selection of healthy fare to start your day.
Comment from Hotel Management
Dec 6, 2017 by Joel Majors, Hotel Management
Dear Guest, Our location is central to everything that La Jolla is famous for. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you liked our morning breakfast and the amenities that we provide. Thanks for staying with us! Kind Regards and Safe Travels, Joel Majors General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay.

Posted Oct 21, 2017
Parking stinks but the location is great with plenty of adult things to do. If you like to exercise there are plenty of places indoors and out to get it within walking distance. Hotel staff was very helpful.
Comment from Hotel Management
Oct 26, 2017 by Joel Majors, Hotel Management
Dear Guest, Thank you for your recent stay with us! We offer Valet Parking 24-hours a day with all the in and out privileges that one may need per day. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Thanks for your review. Kind Regards and Safe Travels, Joel Majors General Manager
5 out of 5
by Hannah

This traveler left a rating score only Posted Oct 20, 2017 on Hotels
5 out of 5
by Lisa

2 night stop over

Posted Oct 18, 2017 on Hotels
2 night stop over whilst in San Diego. Great place very relaxing. Just what we needed after a festival in LA. Great views from the cliffs
Comment from Hotel Management
Oct 21, 2017 by General Manager, Hotel Management
Dear Lisa, We are happy that you chose the Empress Hotel for your two night stay-over in San Diego. I am happy that you found the Empress Hotel to be very relaxing after coming from the festival in LA. Come back and see us again soon! Thanks for staying with us! Kind Regards and Safe Travels, Joel Majors General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from New Jersey

Great central location

Posted Oct 14, 2017
Pros: Great location, in the heart of La Jolla. We walked everywhere, to eat, the cove, ect.
Cons: Only bad thing, unless I missed it, was the parking. You paid $28.00 per day for valet parking or had to deal with the 1-2 hour parking on the street
Location: Wonderful location, central to all things without the congestion,
The staff was very friendly and accommodating. They went out of their way to get whatever you needed. Room was a little small but served our needs.
Comment from Hotel Management
Oct 16, 2017 by Joel Majors, Hotel Management
Dear Tom, Thank you for your recent stay with us! Our location is central to everything that La Jolla has to offer. I am glad that you enjoyed it! Our overnight Valet parking offers as many in and out privileges as one may need per day without the worries of find parking on the street. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. We do have a variety of room types for our guests needs. The next time you stay with you might inquire about it. Thanks for your review. We look forward to welcoming you back! Kind Regards and Safe Travels, Joel Majors General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Oct 10, 2017
This is a great little hotel with many perks. The on-site piano bar and restaurant are worth a visit. You can't beat the location in La Jolla. You can take a walk to the beach, stroll to the shopping district, or take a short drive to Mission Bay. The fantastic staff make this truly a great stay.
Comment from Hotel Management
Oct 13, 2017 by Joel Majors, Hotel Management
Dear Guest, It seems that you really enjoyed your stay with us! Our location in one that cannot be beat as we are central to everything that La Jolla has to offer! I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. Thank you for staying with us! Kind Regards and Safe Travels, Joel Majors General Manager
5 out of 5
by Kathy

This traveler left a rating score only Posted Oct 7, 2017 on Hotels