Point of interest
Check availability

Reviews of Holiday Inn Express Hotel & Suites Hermosa Beach, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Hermosa Beach, an IHG Hotel
125 Pacific Coast Hwy, Hermosa Beach, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1001 reviews" "
Rating 8 - Good. 370 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and just as described for IHG Express
Stayed 1 night in Apr 2024

10/10 Excellent

Joni L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Cinnamon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and comfortable. Parking spaces and lot is very small even for a small suv. My car was hit and run on our last night. When asked about video management said they didn’t see anything. Damage is enough that I will submit to insurance. I know this is beyond their control but I was parked in an open ended spot with no obstructions.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! After staying on off-site Disneyland hotel, this was heaven! Quiet, new furniture, luxurious sheets, mattress and pillows, new bathroom shower etc. Breakfast was fantastic with crisp bacon, eggs, cheese omelet, fresh oatmeal with toppings, turkey sausage patty plus the usual pastries, breads, juices, coffee and yogurt. The grandkids loved the pancake machine that has a side window to view cooking. We also recommend restaurant about 10 min away called Rock and Beers for rock music and beer lovers. Food was great too.
Stayed 1 night in Apr 2024

6/10 Okay

Yvonne

Disliked: Amenities
Most of the rooms are situated along noisy PCH , combined that with noisy neighbors on both sides . Makes for a unrestful night. Will choose a better location next time.
Stayed 1 night in Mar 2024

10/10 Excellent

griselda

Liked: Cleanliness, staff & service, property conditions & facilities
I like that was clean and easy to Walk to the beach
Stayed 3 nights in Mar 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to King Harbor Redondo Beach, Hermosa Beach, and Manhattan Beach. It is a convenient, non-stressful drive from LAX!
Stayed 4 nights in Mar 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to the beach
Stayed 2 nights in Dec 2023

10/10 Excellent

JOANN

Traveled with partner
Nice breakfast, good variety for this type of deal? Excellent service staff. Our stay on the “quiet side” was pleasant.
Stayed 6 nights in Jan 2024

10/10 Excellent

Steven, Spokane

Business traveler
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The room was really clean. The staff was friendly and I enjoyed the breakfast. Will be back soon
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to the beach!

10/10 Excellent

Sanjeev

Liked: Amenities

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

jacqueline

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff and great service.
Stayed 1 night in Nov 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2023

10/10 Excellent

Carmen

Stayed 1 night in Oct 2023

10/10 Excellent

Seung, Los Angeles

Stayed 1 night in Oct 2023

10/10 Excellent

Kajsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kudos to the breakfast team!! Simple but well organized! Well stocked and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was wonderful. Perfect in every way
Stayed 1 night in Oct 2023

10/10 Excellent

Shona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from the front desk to housekeeping and the breakfast hosts. Beautifully renovated and so comfortable. Affordable for the area and a quick drive to great restaurants, cute shops and the beach. We will be back!
Stayed 1 night in Sep 2023

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options are horrible.... - poor quality bread with poor selections - scrambled eggs so dry they crumble to pieces on touch - same breakfast day after day...no change ups I stay in several hotels in the area week after week.... worst breakfast by far. Best breakfast is at Best Western hotels.
Stayed 4 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Comfortable bed and pillows and I seldom find hotel pillows compatible with my neck issues (and I couldn’t bring my own pillow this trip) so this was such a bonus! Spacious room. Very close to the marina for the music festival we are attending. We will stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

JESSEMER S

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2023

10/10 Excellent

Darron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Suite
Stayed 4 nights in Sep 2023

10/10 Excellent

Rosanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel. Continental breakfast was good, and the pool and hottub looked nice. The location was great. Close to the beach and restaurants.
Stayed 1 night in Sep 2023

6/10 Okay

robert c

Business traveler
Liked: Cleanliness
Stopped breakfast to early
Stayed 1 night in Sep 2023

10/10 Excellent

Florin

Stayed 1 night in Sep 2023

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Amy

Stayed 1 night in Aug 2023

10/10 Excellent

Teresa

Liked: Amenities
Very nice hotel. Clean rooms. Nice indoor pool. Friendly staff.
Stayed 1 night in Aug 2023

8/10 Good

Reena

Liked: Cleanliness, staff & service, property conditions & facilities
I like this property as its in Walkable distance to beach. But didnt like the vehicle sounds all night long as Our room was facing pacific coast road .
Stayed 4 nights in Aug 2023

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Loved the amenities of free parking (others in the area are not free), pool, jacuzzi and breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Aug 2023

6/10 Okay

David

Traveled with family
Quality
It is my regular annual hotel while in LA. I noticed a decline in quality. The noise level increases. From the street and the adjacent room. Breakfast is great.
Stayed 4 nights in Jul 2023

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service when we checked in, walking distanced to the beach, nice well lit parking garage, complimentary breakfast was fantastic, clean room, and overall great! Will definitely book again when I’m in town.
Stayed 1 night in Jul 2023

10/10 Excellent

Kenric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation away from the heat
Clean convenient location with friendly staff and a good continental breakfast
Stayed 5 nights in Jul 2023

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Whoever checked us in was the best. He was friendly and took time to answer all of our questions and sign us up for points. The online photos don’t do this hotel justice. It’s much nicer than it looks and super clean and newly remodeled.
Stayed 2 nights in Jul 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and excellent service
The hotel was nice. The free breakfast was very impressive. They don't skimp at all. The breakfast hours end at 9:30am, and they were still restocking it at 9:15am. They even clean your room every morning, which is something you don't see too often anymore. The staff was very attentive and proactive. I would highly recommend this hotel!
Stayed 3 nights in Jul 2023

2/10 Terrible

Svetoslav

Traveled with family and small children
Disliked: Property conditions & facilities
Hotel is located on a busy street and it is only 2 levels. extremely noisy all day and night. The view was terrible and it is 2 star hotel. Had to cancel the rest of my days in that hotel and pay the fine.
Stayed 5 nights in Jun 2023